Buyer Name: Transport for Wales Rail Limited (Utility Buyer)
Buyer Address: 3 Llys Cadwyn, Pontypridd, UKL15, cf37 4th, United Kingdom
Contact Name: Jodie Dyer
Contact Email: jodie.dyer@tfw.wales
Buyer Name: Transport for Wales Rail Limited (Utility Buyer)
Buyer Address: 3 Llys Cadwyn, Pontypridd, UKL15, cf37 4th, United Kingdom
Contact Name: Jodie Dyer
Contact Email: jodie.dyer@tfw.wales
SilverRail currently provides SilverCore for digital retail and ticketing, with Braintree as the payment service provider and SilverAgent for customer aftersales care for the TfW Rail web and app. They also supply a bus journey planning engine for the Traveline Cymru website and app. Both services will need to be integrated into UNO at a later stage. This contract therefore consolidates the two existing services and incorporates the future additional functionality required for UNO
No linked documents found for this notice.
Lot 1 Status: complete
Document Description: Not published
Award Title: Integrated Digital Platform for Rail Retail (WebTIS) & Bus Journey Planning
{
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"endDate": "2029-05-26T23:59:59+01:00",
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"startDate": "2026-05-26T00:00:00+01:00"
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"description": "Transparency notice on Find a Tender",
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"id": "GB-PPON-PWZJ-8174-DHQG",
"name": "Silver Rail"
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],
"title": "Integrated Digital Platform for Rail Retail (WebTIS) \u0026 Bus Journey Planning",
"value": {
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"amountGross": 4943624.4,
"currency": "GBP"
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"buyer": {
"id": "GB-PPON-PVJP-5451-JYWQ",
"name": "Transport for Wales Rail Limited (Utility Buyer)"
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"date": "2026-03-16T12:31:52Z",
"id": "023464-2026",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-066aef",
"parties": [
{
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Pontypridd",
"postalCode": "cf37 4th",
"region": "UKL15",
"streetAddress": "3 Llys Cadwyn"
},
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"email": "jodie.dyer@tfw.wales",
"name": "Jodie Dyer"
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{
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"id": "GB-PPON-PVJP-5451-JYWQ",
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"name": "Transport for Wales Rail Limited (Utility Buyer)",
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{
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"locality": "Bicester",
"postalCode": "OX26 6QB",
"region": "UKJ14",
"streetAddress": "2 Minton Place, Victoria Road, Bicester, OX26 6QB"
},
"contactPoint": {
"email": "david.pitt@silverrailtech.com"
},
"details": {
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"id": "GB-PPON-PWZJ-8174-DHQG",
"identifier": {
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"name": "Silver Rail",
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"tender": {
"description": "SilverRail currently provides SilverCore for digital retail and ticketing, with Braintree as the payment service \nprovider and SilverAgent for customer aftersales care for the TfW Rail web and app. They also supply a bus \njourney planning engine for the Traveline Cymru website and app. Both services will need to be integrated \ninto UNO at a later stage. This contract therefore consolidates the two existing services and incorporates the \nfuture additional functionality required for UNO",
"documents": [
{
"description": "Not published",
"documentType": "conflictOfInterest",
"id": "conflictOfInterest"
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],
"id": "C001335.00",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
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],
"procurementMethod": "direct",
"procurementMethodDetails": "Direct award",
"procurementMethodRationale": "SilverRail is already the provider for our existing TfW Rail web and app, as well as Traveline Cymru, which \ninfluences our partnerships with other third parties. Imaginet currently delivers the front end for the TFW Rail \nweb and app, while Spindogs provides the front end for Traveline Cymru. Hitachi, the primary supplier of the UNO \nback end, has entered a contract with SilverRail to purchase their journey planning engine, which is essential for \nUNO. To successfully deliver UNO, the contract term must align with Hitachi\u2019s end date of 23/06/2029.",
"procurementMethodRationaleClassifications": [
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],
"status": "complete",
"title": "Integrated Digital Platform for Rail Retail (WebTIS) \u0026 Bus Journey Planning"
}
}