FNP000‐GEN Finance - D365 Business Central & Progressus Managed Support Services and Licenses

{
  "buyer": {
    "id": "GB-PPON-PCTJ-5948-ZJZV",
    "name": "WRAP (Waste and Resources Action Programme)"
  },
  "date": "2026-03-13T16:24:33Z",
  "id": "023193-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-064edf",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Banbury",
        "postalCode": "OX16 5BH",
        "region": "UKJ14",
        "streetAddress": "Ground Floor, Blenheim Court, 19 George Street"
      },
      "contactPoint": {
        "email": "procurement@wrap.ngo",
        "name": "Procurement",
        "telephone": "01295584100"
      },
      "details": {
        "classifications": [
          {
            "description": "Public undertaking",
            "id": "publicUndertaking",
            "scheme": "UK_CA_TYPE"
          }
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      },
      "id": "GB-PPON-PCTJ-5948-ZJZV",
      "identifier": {
        "id": "PCTJ-5948-ZJZV",
        "scheme": "GB-PPON"
      },
      "name": "WRAP (Waste and Resources Action Programme)",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": false,
    "description": "WRAP\u2019s existing managed services contract for Microsoft Dynamics 365 Business Central (D365 BC) expires on 30 April 2026. A replacement contract is required to ensure continuity of critical financial operations, including project accounting, purchasing, invoicing, forecasting and management reporting.\nThe scope comprises managed application support for D365 BC and its associated integrations (Progressus, Continia and Jet Reporting), including all related environments and data flows. The new contract is intended to commence on 1 May 2026 for an initial term of 36 months, with the option to include licensing provision for all relevant products. The requirement also includes an Initial Configuration Review across the full system landscape to assess configuration quality, alignment with WRAP\u2019s business processes, and any associated risks and dependencies.\nThis preliminary market engagement exercise is intended to assess market capability, capacity, supplier interest and indicative cost levels in order to inform and support the development of this requirement. The insights gathered will help shape the scope, structure and delivery model of any subsequent procurement exercise.\nThe RFI sets out WRAP\u2019s indicative cost breakdown for support services for supplier reference.\nScope (Summary)\nThe requirement is expected to include:\n\u2022 Managed application support for Microsoft Dynamics 365 Business Central (D365 BC) and key associated integrations.\n\u2022 Core service management activities, including incident and service request handling, governance and performance reporting.\n\u2022 Defined change and enhancement support arrangements.\n\u2022 An initial review of the existing system configuration and operating model.\n\u2022 Potential licensing provision for relevant products.\nFurther detail on the full scope, service expectations and commercial assumptions is set out in the RFI document.\nTo Respond to this opportunity, please click here: \nhttps://www.delta-esourcing.com/respond/VMRU339NF8",
    "documents": [
      {
        "datePublished": "2026-03-13T16:24:33Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "023193-2026",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/023193-2026"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2026-03-19T23:45:00+00:00"
    },
    "id": "PRC181",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Software package and information systems",
            "id": "48000000",
            "scheme": "CPV"
          },
          {
            "description": "IT services: consulting, software development, Internet and support",
            "id": "72000000",
            "scheme": "CPV"
          },
          {
            "description": "Software programming and consultancy services",
            "id": "72200000",
            "scheme": "CPV"
          },
          {
            "description": "Software-related services",
            "id": "72260000",
            "scheme": "CPV"
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        "deliveryAddresses": [
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            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UK"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Your understanding of the project, what we are trying to achieve and why",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Your relevant experience and expertise",
              "numbers": [
                {
                  "number": 25,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Approach and methodology (including allocation of time and resources) that will most effectively deliver the objectives, requirements and value to WRAP",
              "numbers": [
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                  "weight": "percentageExact"
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              "type": "quality"
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            {
              "name": "A structured and high performing project team, with appropriate allocation of roles and responsibilities",
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              "type": "quality"
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            {
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                  "weight": "percentageExact"
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              "type": "price"
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        },
        "contractPeriod": {
          "endDate": "2028-04-30T23:59:59+01:00",
          "maxExtentDate": "2029-04-30T23:59:59+01:00",
          "startDate": "2026-04-20T00:00:00+01:00"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "Option to extend the contract for up to one (1) additional year."
        },
        "status": "active",
        "value": {
          "amountGross": 200000.0,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Below threshold - open competition",
    "status": "active",
    "submissionMethodDetails": "https://www.delta-esourcing.com/",
    "submissionTerms": {
      "electronicSubmissionPolicy": "notAllowed"
    },
    "tenderPeriod": {
      "endDate": "2026-03-27T23:45:00+00:00"
    },
    "title": "FNP000\u2010GEN Finance - D365 Business Central \u0026 Progressus Managed Support Services and Licenses",
    "value": {
      "amountGross": 200000.0,
      "currency": "GBP"
    }
  }
}