Community Alarms & Mobile Response Service

{
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      "suppliers": [
        {
          "id": "GB-COH-04133585",
          "name": "CAREIUM UK LIMITED"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PNQT-4842-NXXN",
    "name": "Borough Council of Calderdale"
  },
  "contracts": [
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      "dateSigned": "2026-03-09T00:00:00Z",
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          "description": "Contract details notice on Find a Tender",
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          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/022881-2026"
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      "hasRenewal": true,
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      "period": {
        "endDate": "2031-04-01T23:59:59+01:00",
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        "startDate": "2026-04-01T00:00:00+01:00"
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      "renewal": {
        "description": "The Initial Term may be extended by a period or periods of up to 2 years."
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      "value": {
        "amount": 7611424,
        "amountGross": 7611424,
        "currency": "GBP"
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  "date": "2026-03-13T11:41:31Z",
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  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0518d6",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Halifax",
        "postalCode": "HX1 1UJ",
        "region": "UKE44",
        "streetAddress": "Town Hall, Crossley Street"
      },
      "contactPoint": {
        "email": "procurement@calderdale.gov.uk"
      },
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      "identifier": {
        "id": "PNQT-4842-NXXN",
        "scheme": "GB-PPON"
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      "name": "Borough Council of Calderdale",
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      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Blackburn",
        "postalCode": "BB1 2QE",
        "region": "UKD41",
        "streetAddress": "Aspinall House"
      },
      "contactPoint": {
        "email": "uk.sales@careium.com"
      },
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        "scale": "large",
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        "url": "https://www.careium.co.uk",
        "vcse": true
      },
      "id": "GB-COH-04133585",
      "identifier": {
        "id": "04133585",
        "scheme": "GB-COH"
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      "name": "CAREIUM UK LIMITED",
      "roles": [
        "supplier"
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  ],
  "tag": [
    "award",
    "contract"
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  "tender": {
    "description": "This Service covers the provision of a community alarm and mobile response service; comprising of community alarm installations, call monitoring centre, mobile response and, where required, installation, repair, maintenance and decommission of community alarms, telecare/assistive technology, smoke detector and carbon monoxide detectors in Service Users\u0027 homes across the Borough of Calderdale. The Provider will work to and meet industry standards as a minimum. The Provider will ensure that a person-centred approach is undertaken at all times. The Provider will ensure that the Service delivered is innovative and creative both in terms of direct delivery and inworking in partnership, as required.\nThe Service will provide: Installation of all Council owned care alarms and linked peripheral equipment, Monitoring of all activations / calls received at the Alarm Response Centre from the care alarms, linked peripheral equipment and GPS devices, Responding to all activations / calls received from the care alarms, linked peripheral equipment and GPS devices where it is deemed that help or support is needed on the ground. Installation, repair, maintenance and decommission of community alarms, telecare/assistive technology, smoke detector and carbon monoxide detectors in Service Users\u0027 homes across the Borough of Calderdale Introduce a \u0027Family First\u0027 response model for all new customers with a plan to transfer all current customers to the \u0027Family First\u0027 model within 12 months.\nThe Provider is required to approach the delivery of this Service in a proactive manner where Provider Staff will utilise their skills and expertise in responding in the most effective way to the needs of Service Users. This may mean doing the \u0027little things\u0027 for Service Users that will prevent more formal intervention. Please note this is a Social Care service not a security service.",
    "documents": [
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        "documentType": "conflictOfInterest",
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    "id": "2026 CAMRS",
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    },
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    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "specialRegime": [
      "lightTouch"
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    "status": "complete",
    "title": "Community Alarms \u0026 Mobile Response Service"
  }
}