ICT Managed Services

{
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "IT services: consulting, software development, Internet and support",
              "id": "72000000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKJ4"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-03297540",
          "name": "AKITA SYSTEMS LIMITED"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PXJX-9843-DLGM",
    "name": "Canterbury City Council"
  },
  "contracts": [
    {
      "aboveThreshold": true,
      "agreedMetrics": [
        {
          "description": "Number of P1 incidents responded to outside of target time (cumulative\nfor the duration of the contract)",
          "id": "1",
          "title": "KPI-1"
        },
        {
          "description": "Number of P1 incidents responded to outside of target time (12 months\nrolling average)",
          "id": "2",
          "title": "KPI-2"
        },
        {
          "description": "Number of P2 and P3 incidents responded to outside of target time\n(cumulative for the duration of the contract)",
          "id": "3",
          "title": "KPI-3"
        },
        {
          "description": "Number of P2 and P3 incidents responded to outside of target time (12\nmonths rolling average)",
          "id": "4",
          "title": "KPI-4"
        },
        {
          "description": "Number of P3-P5 incidents responded to outside of target time\n(cumulative for the duration of the contract)",
          "id": "5",
          "title": "KPI-5"
        },
        {
          "description": "Number of P3-P5 incidents responded to outside of target time (12\nmonths rolling average)",
          "id": "6",
          "title": "KPI-6"
        },
        {
          "description": "Percentage of customer feedback responses which are satisfied",
          "id": "7",
          "title": "KPI-7"
        }
      ],
      "awardID": "1",
      "dateSigned": "2026-01-08T00:00:00Z",
      "documents": [
        {
          "datePublished": "2026-03-13T10:52:37Z",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "022809-2026",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/022809-2026"
        }
      ],
      "hasRenewal": true,
      "id": "1",
      "period": {
        "endDate": "2029-01-08T23:59:59Z",
        "maxExtentDate": "2029-01-31T23:59:59Z",
        "startDate": "2026-01-09T00:00:00Z"
      },
      "renewal": {
        "description": "Subject to the satisfactory performance of the Services and at CEC\u0027s entire discretion. Any such extension shall be on the same terms and conditions of this Contract and shall be subject\nto mutual agreement in writing"
      },
      "status": "active",
      "title": "ICT Managed Services",
      "value": {
        "amount": 163552.83,
        "amountGross": 196263.39,
        "currency": "GBP"
      }
    }
  ],
  "date": "2026-03-13T10:52:37Z",
  "id": "022809-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-058c0c",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Canterbury",
        "postalCode": "CT12UR",
        "region": "UKJ44",
        "streetAddress": "14 Rose Lane"
      },
      "contactPoint": {
        "email": "procurement@canterbury.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PXJX-9843-DLGM",
      "identifier": {
        "id": "PXJX-9843-DLGM",
        "scheme": "GB-PPON"
      },
      "name": "Canterbury City Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "PDJP-9373-XGRM",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Wrotham",
        "postalCode": "TN15 7AF",
        "region": "UKJ46",
        "streetAddress": "Unit 15 Nepicar Park"
      },
      "contactPoint": {
        "email": "info@akita.co.uk"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "sme",
        "shelteredWorkshop": false,
        "url": "https://www.akita.co.uk/",
        "vcse": false
      },
      "id": "GB-COH-03297540",
      "identifier": {
        "id": "03297540",
        "scheme": "GB-COH"
      },
      "name": "AKITA SYSTEMS LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "Canterbury City Council on behalf of Canterbury Environment Company (\"CEC\") wishes to select and appoint a suitable supplier for the provision of ICT Managed Services.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "2025/S 000-072312",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "ICT Managed Services"
  }
}