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NHS Scotland Business Systems Technology & Systems Integration Services

The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)

Buyer Contact Info

Buyer Name: The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)

Buyer Address: 1 South Gyle Crescent, Edinburgh, UKM, EH12 9EB, United Kingdom

Contact Email: michael.walker3@nhs.scot

Contact Telephone: +44 1312756000

Status
active
Procedure
selective
Value
206000000.0 GBP
Published
19 May 2025, 13:45
Deadline
18 Jun 2025, 16:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
48000000 - Software package and information systems
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

NHS National Services Scotland (NSS) wishes to procure an integrated, cloud-based software-as-a-service (SaaS) solution for Finance, HR, Payroll and Procurement functions for all NHS Scotland Boards and a Systems Implementer to design, deliver and implement the chosen SaaS solution to meet the requirements.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: NHS National Services Scotland (NSS), on behalf of NHS Scotland, is conducting a single procurement process which integrates both aspects of the scope for NHS Scotland Business Systems Technology & Systems Integration Services through a Competitive Procedure with Negotiation (under Regulation 30 of the Public Contracts (Scotland) Regulations 2015). NHS Scotland requires the SaaS Technology and System Integrator suppliers to work together in partnership from the outset ("Bidding Partnership") to jointly propose a cohesive solution and delivery approach which meets NHS Scotland’s outcome-based requirements and demonstrates they are a compatible supplier partnership. There will be one procurement exercise, but two separate national contracts will be created: a contract between NSS and the System Integrator for the delivery of the implementation services a contract between NSS and the Technology Platform vendor for the consumption of the technology services Additional information: The contract value listed in sections II.1.5 and II.2.6 includes the initial contract durations and the optional extension periods. The split is as follows: Systems Integrator - 56m GBP SaaS Technology - 120m GBP The initial contract duration listed in section II.2.7 is split as follows: Systems Integrator - 36 months SaaS Technology - 156 months

Lot 1 Status: active

Lot 1 Has Options: No

Lot 1 Value: GBP 206,000,000

Raw Notice JSON

Expand raw payload
{
  "buyer": {
    "id": "GB-FTS-115937",
    "name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)"
  },
  "date": "2025-05-19T14:45:26+01:00",
  "description": "Full information about the SPD stage is included in the NHS Scotland Business Services Programme SPD Instructions, found in the Attachments area of PCS-Tender.\nAll dates, timescales and values set out in this notice and the procurement documents are estimates only and therefore subject to change during the tender process, if required.\nThe buyer is using PCS-Tender to conduct this PQQ exercise. The Project code is 6601. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2343\nA sub-contract clause has been included in this contract. For more information see: http://www.publiccontractsscotland.gov.uk/info/InfoCentre.aspx?ID=2363\nCommunity benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/\nA summary of the expected community benefits has been provided as follows:\nAll Bidders must agree to support the concept, provision and ongoing development of community benefits provision in relation to this Agreement. Bidders will be required to provide a brief summary of the community benefits that have recently been delivered within Scotland, and also what impact and outcomes these have achieved. Bidders are also required to summarise any community/social benefits that will be delivered as part of this Agreement if successful, or, alternatively, confirm that they will engage with the NHS Scotland Community Benefits Gateway (CBG).\n(SC Ref:794410)",
  "id": "022711-2025",
  "initiationType": "tender",
  "language": "en",
  "links": [
    {
      "href": "https://api.publiccontractsscotland.gov.uk/v1/Notice?id=ocds-r6ebe6-0000794410",
      "rel": "canonical"
    }
  ],
  "ocid": "ocds-h6vhtk-033656",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Edinburgh",
        "postalCode": "EH12 9EB",
        "region": "UKM",
        "streetAddress": "1 South Gyle Crescent"
      },
      "contactPoint": {
        "email": "michael.walker3@nhs.scot",
        "telephone": "+44 1312756000",
        "url": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/"
      },
      "details": {
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA11883",
        "classifications": [
          {
            "description": "Body governed by public law",
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "Health",
            "id": "07",
            "scheme": "COFOG"
          }
        ],
        "url": "http://www.nss.nhs.scot/browse/procurement-and-logistics"
      },
      "id": "GB-FTS-115937",
      "identifier": {
        "legalName": "The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)"
      },
      "name": "The Common Services Agency (more commonly known as NHS National Services Scotland) (NSS)",
      "roles": [
        "buyer",
        "centralPurchasingBody"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Edinburgh",
        "postalCode": "EH1 1LB",
        "streetAddress": "27 Chambers Street"
      },
      "id": "GB-FTS-324",
      "identifier": {
        "legalName": "Sheriff Court House"
      },
      "name": "Sheriff Court House",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "classification": {
      "description": "IT services: consulting, software development, Internet and support",
      "id": "72000000",
      "scheme": "CPV"
    },
    "contractTerms": {
      "electronicInvoicingPolicy": "allowed",
      "hasElectronicOrdering": true,
      "hasElectronicPayment": true
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "NHS National Services Scotland (NSS) wishes to procure an integrated, cloud-based software-as-a-service (SaaS) solution for Finance, HR, Payroll and Procurement functions for all NHS Scotland Boards and a Systems Implementer to design, deliver and implement the chosen SaaS solution to meet the requirements.",
    "hasRecurrence": false,
    "id": "NP607425",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Software package and information systems",
            "id": "48000000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UKM"
          }
        ],
        "deliveryLocation": {
          "description": "Scotland"
        },
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "contractPeriod": {
          "durationInDays": 5760
        },
        "description": "NHS National Services Scotland (NSS), on behalf of NHS Scotland, is conducting a single procurement process which integrates both aspects of the scope for NHS Scotland Business Systems Technology \u0026 Systems Integration Services through a Competitive Procedure with Negotiation (under Regulation 30 of the Public Contracts (Scotland) Regulations 2015).\nNHS Scotland requires the SaaS Technology and System Integrator suppliers to work together in partnership from the outset (\"Bidding Partnership\") to jointly propose a cohesive solution and delivery approach which meets NHS Scotland\u2019s outcome-based requirements and demonstrates they are a compatible supplier partnership.\nThere will be one procurement exercise, but two separate national contracts will be created:\na contract between NSS and the System Integrator for the delivery of the implementation services\na contract between NSS and the Technology Platform vendor for the consumption of the technology services Additional information: The contract value listed in sections II.1.5 and II.2.6 includes the initial contract durations and the optional extension periods. The split is as follows:\nSystems Integrator - 56m GBP\nSaaS Technology - 120m GBP\nThe initial contract duration listed in section II.2.7 is split as follows:\nSystems Integrator - 36 months\nSaaS Technology - 156 months",
        "hasOptions": false,
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "Each contract will include the option to extend for up to two periods of 12 months."
        },
        "secondStage": {
          "minimumCandidates": 4
        },
        "selectionCriteria": {
          "description": "The full list of criteria can be found within the NHS Scotland Business Services Programme SPD Instructions, saved within the Attachments area of PCS-Tender.\nThe SPD selection process will be carried out in two stages:\nStage One:\nCompliance Check and Exclusion Grounds (Mandatory and Discretionary)(Pass/Fail) \u2013 that the Economic Operator has submitted a complete and compliant SPD response; and whether any of the Economic Operators, consortium members and/or reliant entities (if any) are in breach of the mandatory grounds for exclusion or, in the case of the discretionary exclusion grounds, are considered ineligible at the discretion of NHS Scotland, in accordance with  Regulation 58 of the Public Contracts (Scotland) Regulations 2015.\nMinimum Requirements (Pass/Fail) - that the Economic Operator meets the requisite economic and financial standing selection criteria deemed appropriate for the Programme set out in the NHS Scotland Business Services Programme SPD Instructions; and meets the technical and professional ability selection criteria set out in the NHS Scotland Business Services Programme SPD Instructions.\nStage Two:\nProject Specific Questions - Bidding Partnerships who pass Stage One will have their response to the Project Specific Questions scored. The Project Specific Questions are set out in section 3.1 of NHS Scotland Business Services Programme SPD Instructions. The criteria will be applied to all Bidding Partnerships that pass Stage 1 to reduce the number of Bidding Partnerships that are invited to submit an initial tender.\nIt is the intention of NHS Scotland that a minimum of four Bidding Partnerships achieving the highest scores will be invited to submit an initial tender."
        },
        "status": "active",
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        },
        "value": {
          "amount": 206000000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Competitive procedure with negotiation",
    "reviewDetails": "Economic operators should approach the contracting authority in the first instance. However, the only formal remedy is to apply to the courts:\nAn economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014, may bring proceedings in the Sheriff Court or the Court of Session.",
    "secondStage": {
      "invitationDate": "2025-07-21T00:00:00+01:00",
      "noNegotiationNecessary": true,
      "successiveReduction": true
    },
    "selectionCriteria": {
      "criteria": [
        {
          "appliesTo": [
            "supplier"
          ],
          "description": "SPD Question 4B.1.1: Economic Operators are required to provide statement of accounts or extracts relating to their business for the previous 3 years. NSS may require Economic Operators to provide additional information to demonstrate financial standing.\nAdditional information can include but not limited to:\n- parent company accounts (if applicable) \u2013\n- deeds of guarantee banker\u2019s statements and references - accountants\u2019 references\n- management accounts\n- financial projections, including cash flow forecasts\n- details and evidence of previous contracts, including contract values\n- capital availability\n- guarantees may be required from parent companies and from banks.\nEconomic Operators who cannot provide suitable evidence of a secure financial standing may be excluded from the procurement.\nSPD Questions 4B.5.1a, 4B.5.1b and 4B.5.2: Economic Operators must confirm they have or will be able to obtain the required level of insurance listed below.",
          "minimum": "SPD Question 4B.1.1: Economic Operators must demonstrate the following financial capacity over the last 3 years:\n- turnover in respect of its most recent three full financial years must have been equal to or more than GBP 10m per annum.\nSPD Questions 4B.5.1a, 4B.5.1b and 4B.5.2: Economic Operators must confirm they have or will be able to obtain the required levels of insurance:\n- Employer\u2019s (compulsory) liability insurance = GBP 5 million;\n- Public liability insurance = GBP 10 million;\n- Professional indemnity insurance = GBP 5 million;\n- Product liability insurance = GBP 10 million;\n- Product liability insurance is not less than the sum of GBP 1 million in respect of any one incident.",
          "type": "economic"
        },
        {
          "appliesTo": [
            "supplier"
          ],
          "description": "SPD Question 4C.1.2 - please refer to the Project Specific Questions within section 3.1 of the NHS Scotland Business Services Programme SPD Instructions for full detail of the requirement for this section. The scoring methodology is detailed in section 3.2 of the NHS Scotland Business Services Programme SPD Instructions.\nSPD Question 4C.2 - Economic Operators must confirm that they are certified under ISO27001.\nSPD Question 4C.6.1 - Economic Operators must confirm the number of UK based staff they have certified and trained on the SaaS technology that they have chosen to use within their tender.\nSPD Question 4C.10 - Economic Operators must provide details of the proportion (i.e. percentage) of the contract that it intends to subcontract.",
          "type": "technical"
        }
      ]
    },
    "status": "active",
    "submissionMethod": [
      "electronicSubmission"
    ],
    "submissionMethodDetails": "https://www.publictendersscotland.publiccontractsscotland.gov.uk/",
    "submissionTerms": {
      "bidValidityPeriod": {
        "durationInDays": 270
      },
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2025-06-18T17:00:00+01:00"
    },
    "title": "NHS Scotland Business Systems Technology \u0026 Systems Integration Services",
    "value": {
      "amount": 206000000,
      "currency": "GBP"
    }
  }
}