← Back to opportunities

Provision of User Satisfaction Surveys

The Police and Crime Commissioner for Surrey

Buyer Contact Info

Buyer Name: The Police and Crime Commissioner for Surrey

Buyer Address: PO Box 412, Guildford, UKJ2, GU31YJ, United Kingdom

Contact Name: Jenna Spink

Contact Email: jointprocurementservice@surrey.police.uk

Status
complete
Procedure
limited
Value
269378.0 GBP
Published
19 May 2025, 10:24
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
79300000 - Market and economic research; polling and statistics
Region
n/a
Awarded To
Opinion Research Services Ltd
Official Source
Open Find a Tender

Description

The delivery of a surveys to consult with victims of crime and gather useful data to help monitor and improve the services of Surrey Police.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: Further competition run under CCS Research and Insights DPS RM6126.

Lot 1 Status: cancelled

Lot 1 Has Options: Yes

Lot 1 Options: 2 x 12 month extensions available within the call-off order form.

Lot 1 Award Criterion (quality): Quality

Lot 1 Award Criterion (quality): Social Value

Lot 1 Award Criterion (cost): Price

Contracts

Contract Title: User Satisfaction Surveys

Awards

Award Title: User Satisfaction Surveys

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "id": "022526-2025-JPS1676-1",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-02904006",
          "name": "Opinion Research Services Ltd"
        }
      ],
      "title": "User Satisfaction Surveys"
    }
  ],
  "bids": {
    "statistics": [
      {
        "id": "1",
        "measure": "bids",
        "relatedLot": "1",
        "value": 1
      }
    ]
  },
  "buyer": {
    "id": "GB-FTS-141340",
    "name": "The Police and Crime Commissioner for Surrey"
  },
  "contracts": [
    {
      "awardID": "022526-2025-JPS1676-1",
      "dateSigned": "2025-03-11T00:00:00Z",
      "id": "022526-2025-JPS1676-1",
      "status": "active",
      "title": "User Satisfaction Surveys",
      "value": {
        "amount": 269378,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-05-19T11:24:38+01:00",
  "id": "022526-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0516ac",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Guildford",
        "postalCode": "GU31YJ",
        "region": "UKJ2",
        "streetAddress": "PO Box 412"
      },
      "contactPoint": {
        "email": "jointprocurementservice@surrey.police.uk",
        "name": "Jenna Spink"
      },
      "details": {
        "classifications": [
          {
            "description": "Regional or local authority",
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "General public services",
            "id": "01",
            "scheme": "COFOG"
          }
        ],
        "url": "http://www.surrey.police.uk"
      },
      "id": "GB-FTS-141340",
      "identifier": {
        "legalName": "The Police and Crime Commissioner for Surrey",
        "noIdentifierRationale": "notOnAnyRegister"
      },
      "name": "The Police and Crime Commissioner for Surrey",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Swansea",
        "postalCode": "SA1 1AF",
        "region": "UK"
      },
      "details": {
        "scale": "large"
      },
      "id": "GB-COH-02904006",
      "identifier": {
        "id": "02904006",
        "legalName": "Opinion Research Services Ltd",
        "scheme": "GB-COH"
      },
      "name": "Opinion Research Services Ltd",
      "roles": [
        "supplier"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "London"
      },
      "id": "GB-FTS-495",
      "identifier": {
        "legalName": "The High Court"
      },
      "name": "The High Court",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "classification": {
      "description": "Market and economic research; polling and statistics",
      "id": "79300000",
      "scheme": "CPV"
    },
    "description": "The delivery of a surveys to consult with victims of crime and gather useful data to help monitor and improve the services of Surrey Police.",
    "id": "JPS1676",
    "items": [
      {
        "deliveryAddresses": [
          {
            "region": "UKJ"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "60%",
              "name": "Quality",
              "type": "quality"
            },
            {
              "description": "10%",
              "name": "Social Value",
              "type": "quality"
            },
            {
              "description": "30%",
              "name": "Price",
              "type": "cost"
            }
          ]
        },
        "description": "Further competition run under CCS Research and Insights DPS RM6126.",
        "hasOptions": true,
        "id": "1",
        "options": {
          "description": "2 x 12 month extensions available within the call-off order form."
        },
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "limited",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "Further competition conducted under the CCS Research and Insights DPS",
    "procurementMethodRationaleClassifications": [
      {
        "description": "The procurement falls outside the scope of application of the directive",
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL"
      }
    ],
    "status": "complete",
    "title": "Provision of User Satisfaction Surveys"
  }
}