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EMR Website Maintenance, Support and Hosting

TRANSPORT UK EAST MIDLANDS LIMITED

Buyer Contact Info

Buyer Name: TRANSPORT UK EAST MIDLANDS LIMITED

Buyer Address: 2nd Floor St Andrew's House, London, UKI31, EC4A 3AG, United Kingdom

Contact Email: Procurement@eastmidlandsrailway.co.uk

Status
complete
Procedure
direct
Value
351255.8 GBP
Published
12 Mar 2026, 15:23
Deadline
n/a
Contract Start
31 Mar 2026, 23:00
Contract End
31 Mar 2027, 22:59
Category
n/a
CPV
72000000 - IT services: consulting, software development, Internet and support
Region
n/a
Awarded To
ALTCOM LIMITED
Official Source
Open Find a Tender

Description

The provision of Maintenance, Support, and Hosting Services for both the EMR and the Luton Airport Express website

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Documents

Document Description: Not published

Awards

Award Title: Support & Maintenance and Hosting Services

Raw Notice JSON

Expand raw payload
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      "aboveThreshold": true,
      "contractPeriod": {
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        "maxExtentDate": "2028-03-31T23:59:59+01:00",
        "startDate": "2026-04-01T00:00:00+01:00"
      },
      "documents": [
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          "datePublished": "2026-03-12T15:23:31Z",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "022450-2026",
          "noticeType": "UK5",
          "url": "https://www.find-tender.service.gov.uk/Notice/022450-2026"
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      "hasRenewal": true,
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      },
      "status": "pending",
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        {
          "id": "GB-COH-03130966",
          "name": "ALTCOM LIMITED"
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      ],
      "title": "Support \u0026 Maintenance and Hosting Services",
      "value": {
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    "name": "TRANSPORT UK EAST MIDLANDS LIMITED"
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        "postalCode": "EC4A 3AG",
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        "streetAddress": "2nd Floor St Andrew\u0027s House"
      },
      "contactPoint": {
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        "postalCode": "TR26 1QU",
        "region": "UKK30",
        "streetAddress": "The Old School"
      },
      "contactPoint": {
        "email": "tenders@altcom.co.uk"
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    "description": "The provision of Maintenance, Support, and Hosting Services for both the EMR and the Luton Airport Express website",
    "documents": [
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        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
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    ],
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    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "The supplier holds the IPR in both websites and failure to award may expose EMR to operational disruption and revenue risk, with the potential for out of contract charges to be applied.  The approach also provides EMR with the flexibility needed to transition to the GBR Online Retail Solution, or to undertake a competitive tender should the strategic direction for GBR\u0027s Online Retail Solution change.",
    "procurementMethodRationaleClassifications": [
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    "status": "complete",
    "title": "EMR Website Maintenance, Support and Hosting"
  }
}