Buyer Name: Southern Housing
Buyer Address: 59-61 Clerkenwell Road, Sittingbourne, UKJ43, ME9 8GU, United Kingdom
Contact Email: Marlena.Konieczek@southernhousing.org.uk
Buyer Name: Southern Housing
Buyer Address: 59-61 Clerkenwell Road, Sittingbourne, UKJ43, ME9 8GU, United Kingdom
Contact Email: Marlena.Konieczek@southernhousing.org.uk
Procurement of Electronic Payment System to unify and streamline payment processes, improve customer journey, and achieve operational efficiencies. We are looking to procure a system that minimises internal administration, is resilient, robust and simple for both customers and staff to use.
External Link: https://southernhousing.mytenders.co.uk/
Link Description: Specification document uploaded on to the portal.
External Link: https://www.find-tender.service.gov.uk/Notice/022316-2026
Link Description: Tender notice on Find a Tender
Lot 1 Status: active
Lot 1 Has Options: Yes
Lot 1 Options: If, during the term of the Contract, the Provider develops new or enhanced service features that improve outcomes, deliver additional public benefit, or offer demonstrable value for money to Southern Housing and its customers, the Authority may elect to adopt these enhancements in accordance with the Procurement Act 2023 and the Contract's modification provisions. Adoption will only proceed where the proposed change does not constitute a substantial modification and complies with the permitted grounds under the Act. Any enhancements incorporated into the Contract will be subject to mutually agreed commercial terms and documented through the appropriate contract modification process.
Lot 1 Value: GBP 6,400,000
Lot 1 Value (Gross): GBP 7,680,000
Lot 1 Contract Start: 2026-09-01T00:00:00+01:00
Lot 1 Contract End: 2031-08-31T23:59:59+01:00
Lot 1 SME Suitable: Yes
Lot 1 Award Criterion (quality): Quality Submssions (60%)
Lot 1 Award Criterion (cost): Cost Submissions (40%)
Document Description: Not published
Document Description: Schedule 9 Specification Requirements
Document Description: Schedule 10 Price Framework
Document Description: Schedule 11 Key Performance Indicators
Document Description: Schedule 12 Functional Requirements
Document Description: Schedule 13 Quality Questions
Document Description: Schedule 14 Social Value Approach
Document Description: Appendix 3 Contract SH Amendments
Document Description: Appendix 1 Form of Tender
Document Description: Specification document uploaded on to the portal.
Document Description: Tender notice on Find a Tender
{
"buyer": {
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"name": "Southern Housing"
},
"date": "2026-03-12T13:22:50Z",
"id": "022316-2026",
"initiationType": "tender",
"language": "en",
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"parties": [
{
"address": {
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"locality": "Sittingbourne",
"postalCode": "ME9 8GU",
"region": "UKJ43",
"streetAddress": "59-61 Clerkenwell Road"
},
"contactPoint": {
"email": "Marlena.Konieczek@southernhousing.org.uk"
},
"details": {
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{
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],
"url": "http://www.southernhousing.org.uk"
},
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"identifier": {
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},
"name": "Southern Housing",
"roles": [
"buyer"
]
}
],
"planning": {
"noEngagementNoticeRationale": "No engagement undertaken at all, therefore PME Notice wasn\u0027t required."
},
"tag": [
"tenderUpdate"
],
"tender": {
"aboveThreshold": true,
"awardPeriod": {
"endDate": "2026-06-01T23:59:59+01:00"
},
"description": "Procurement of Electronic Payment System to unify and streamline payment processes, improve customer journey, and achieve operational efficiencies. We are looking to procure a system that minimises internal administration, is resilient, robust and simple for both customers and staff to use.",
"documents": [
{
"description": "Not published",
"documentType": "conflictOfInterest",
"id": "conflictOfInterest"
},
{
"description": "Schedule 9 Specification Requirements",
"documentType": "biddingDocuments",
"id": "L-1",
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},
{
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"id": "L-2",
"url": "https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=631684"
},
{
"description": "Schedule 11 Key Performance Indicators",
"documentType": "biddingDocuments",
"id": "L-3",
"url": "https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=631685"
},
{
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"documentType": "biddingDocuments",
"id": "L-4",
"url": "https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=631686"
},
{
"description": "Schedule 13 Quality Questions",
"documentType": "biddingDocuments",
"id": "L-5",
"url": "https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=631689"
},
{
"description": "Schedule 14 Social Value Approach",
"documentType": "biddingDocuments",
"id": "L-6",
"url": "https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=631691"
},
{
"description": "Appendix 3 Contract SH Amendments",
"documentType": "biddingDocuments",
"id": "L-7",
"url": "https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=631693"
},
{
"description": "Appendix 1 Form of Tender",
"documentType": "biddingDocuments",
"id": "L-8",
"url": "https://www.mytenders.co.uk/Authority/NoticeBuilder/NoticeBuilder_FileDownload.aspx?id=631695"
},
{
"description": "Specification document uploaded on to the portal.",
"documentType": "technicalSpecifications",
"id": "L-9",
"url": "https://southernhousing.mytenders.co.uk/"
},
{
"datePublished": "2026-03-12T13:22:50Z",
"description": "Tender notice on Find a Tender",
"documentType": "tenderNotice",
"format": "text/html",
"id": "022316-2026",
"noticeType": "UK4",
"url": "https://www.find-tender.service.gov.uk/Notice/022316-2026"
}
],
"enquiryPeriod": {
"endDate": "2026-03-06T15:00:00Z"
},
"id": "SH2024-020A",
"items": [
{
"additionalClassifications": [
{
"description": "Financial and insurance services",
"id": "66000000",
"scheme": "CPV"
},
{
"description": "Financial information systems",
"id": "48812000",
"scheme": "CPV"
},
{
"description": "Electronic data exchange services",
"id": "64216110",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKI"
},
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKJ"
}
],
"id": "1",
"relatedLot": "1"
}
],
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"lots": [
{
"awardCriteria": {
"criteria": [
{
"name": "Quality Submssions",
"numbers": [
{
"number": 60.0,
"weight": "percentageExact"
}
],
"type": "quality"
},
{
"name": "Cost Submissions",
"numbers": [
{
"number": 40.0,
"weight": "percentageExact"
}
],
"type": "cost"
}
]
},
"contractPeriod": {
"endDate": "2031-08-31T23:59:59+01:00",
"maxExtentDate": "2034-08-31T23:59:59+01:00",
"startDate": "2026-09-01T00:00:00+01:00"
},
"hasOptions": true,
"hasRenewal": true,
"id": "1",
"options": {
"description": "If, during the term of the Contract, the Provider develops new or enhanced service features that improve outcomes, deliver additional public benefit, or offer demonstrable value for money to Southern Housing and its customers, the Authority may elect to adopt these enhancements in accordance with the Procurement Act 2023 and the Contract\u0027s modification provisions.\nAdoption will only proceed where the proposed change does not constitute a substantial modification and complies with the permitted grounds under the Act. Any enhancements incorporated into the Contract will be subject to mutually agreed commercial terms and documented through the appropriate contract modification process."
},
"renewal": {
"description": "3 x 12 months"
},
"status": "active",
"suitability": {
"sme": true
},
"value": {
"amount": 6400000,
"amountGross": 7680000,
"currency": "GBP"
}
}
],
"mainProcurementCategory": "services",
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"status": "active",
"submissionMethodDetails": "https://www.mytenders.co.uk/Access/Login.aspx",
"submissionTerms": {
"electronicSubmissionPolicy": "allowed",
"languages": [
"en"
]
},
"tenderPeriod": {
"endDate": "2026-03-19T17:00:00Z"
},
"title": "SH2024-020A Electronic Payment System (EPS)",
"value": {
"amount": 6400000,
"amountGross": 7680000,
"currency": "GBP"
}
}
}