Synergy Business Process Services (BPS)

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      "dateSigned": "2026-03-02T00:00:00Z",
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  "date": "2026-03-12T10:53:56Z",
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  "language": "en",
  "ocid": "ocds-h6vhtk-044e97",
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        "postalCode": "SW1H 9NA",
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        "streetAddress": "Caxton House, 6-12 Tothill Street, London, SW1H 9NA"
      },
      "contactPoint": {
        "email": "jonathan.mcwilliams@dwp.gov.uk",
        "name": "Jonathan McWilliams"
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        "streetAddress": "First Floor, 2 Kingdom Street, Paddington"
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        "streetAddress": "The Strand"
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  "tender": {
    "classification": {
      "description": "Business and management consultancy and related services",
      "id": "79400000",
      "scheme": "CPV"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "Provision of a best in class, Value for Money (VfM), shared Human Resources (HR) and Finance Business Process Service (BPS) solution, which meet the needs of service users.",
    "id": "C5167",
    "items": [
      {
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          {
            "description": "Software package and information systems",
            "id": "48000000",
            "scheme": "CPV"
          },
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            "id": "79000000",
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            "description": "Sales and purchases recording services",
            "id": "79211120",
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        "deliveryAddresses": [
          {
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        "id": "1",
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      {
        "awardCriteria": {
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              "description": "60",
              "name": "Technical Envelope",
              "type": "quality"
            },
            {
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              "name": "Social Value",
              "type": "quality"
            },
            {
              "description": "30",
              "type": "price"
            }
          ]
        },
        "description": "The Authority sought to engage the market to work with The Synergy Programme and its stakeholders to ensure the delivery of a best in class, Value for Money (VfM), shared Human Resources (HR) and Finance Business Process Service (BPS) solution, which meet the needs of service users.\u003cbr/\u003eThe Synergy Programme has been established to bring together the individual Department plans in line with the Government Business Service (GBS) published Shared Services Strategy for Government: this includes building a common operating model, BPS, single technology, and single commercial strategy.\u003cbr/\u003eThe Synergy Programme comprises the following central Government Departments (Departments) and their Arm\u2019s Length Bodies (ALBs).\u003cbr/\u003e- Ministry of Justice (MoJ);\u003cbr/\u003e- Department for Work and Pensions (DWP);\u003cbr/\u003e- Department for the Environment, Food and Rural Affairs (DEFRA); and\u003cbr/\u003e- Home Office (HO).\u003cbr/\u003eDWP are currently the lead contracting authority for The Synergy Programme.\u003cbr/\u003eThe prime driver of the Synergy Programme is to drive significant business transformation across four cluster Departments and their ALBs.\u003cbr/\u003eThe Synergy Programme will drive significant business transformation across four major Departments and their ALBs in support of this ambition. Additionally, the government has set out ambitious objectives to put sustainability at the heart of our government services.",
        "hasOptions": true,
        "id": "1",
        "options": {
          "description": "The initial term of this contract is for a period of seven years. There is an optional extension period of up to an additional three years in any combination of annual increments."
        },
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "selective",
    "procurementMethodDetails": "Competitive procedure with negotiation",
    "reviewDetails": "Review procedures are as set out in the Public Contracts Regulations 2015. Proceedings\u003cbr/\u003eunder the Public Contracts Regulations 2015 are time limited, and any such proceedings\u003cbr/\u003emust be brought in the High Court of England and Wales.",
    "status": "complete",
    "title": "Synergy Business Process Services (BPS)"
  }
}