Buyer Name: NHS SOUTH WEST LONDON INTEGRATED CARE BOARD
Buyer Address: 120 The Broadway, London, UKI63, SW191RH, United Kingdom
Contact Name: Sara O'Donnell
Contact Email: hub.queries@nhs.net
South West London ICB Crisis Cafe Service
Buyer Contact Info
Status
complete
complete
Procedure
open
open
Value
1281250.0 GBP
1281250.0 GBP
Published
11 Mar 2026, 17:34
11 Mar 2026, 17:34
Deadline
n/a
n/a
Contract Start
n/a
n/a
Contract End
n/a
n/a
Category
services
services
CPV
85323000 - Community health services
85323000 - Community health services
Region
n/a
n/a
Awarded To
Mind in Croydon, Sutton Mental Health Foundation Charity Company, Richmond Borough Mind, Hestia Housing and Support, Community Drug and Alcohol Recovery Services
Mind in Croydon, Sutton Mental Health Foundation Charity Company, Richmond Borough Mind, Hestia Housing and Support, Community Drug and Alcohol Recovery Services
Official Source
Open Find a Tender
Open Find a Tender
Description
NHS South West London ICB is intending to award contracts for five recovery/crisis cafes located in, Sutton, Croydon, Wandsworth, Merton, Kingston & Richmond. The Recovery /Crisis Cafés provide a safe space, non-clinical, and welcoming spaces for individuals experiencing mental health distress to receive immediate support and de-escalation, particularly during evenings and weekends when other services may be unavailable. These services offer a vital alternative to emergency departments for adults (18+) in mental health crisis across Southwest London. SWL ICB's crisis café model aims to support early intervention, reduce ED presentations and improve access to out-of-hours support
Linked Documents
No linked documents found for this notice.
Opportunity Context
Lots
Lot Title: Crisis Cafe - Lot 1 Croydon
Lot Description: NHS South West London ICB is intending to award contracts for five recovery/crisis cafes located in, Sutton, Croydon, Wandsworth, Merton, Kingston & Richmond. The Recovery /Crisis Cafés provide a safe space, non-clinical, and welcoming spaces for individuals experiencing mental health distress to receive immediate support and de-escalation, particularly during evenings and weekends when other services may be unavailable. These services offer a vital alternative to emergency departments for adults (18+) in mental health crisis across Southwest London. SWL ICB's crisis café model aims to support early intervention, reduce ED presentations and improve access to out-of-hours support
Lot 1 Status: cancelled
Lot 1 Has Options: Yes
Lot 1 Options: The contract will be for an initial period of 3 years with an option to extend up to two 12 month periods.
Lot 1 Award Criterion (quality): Quality
Lot Title: Crisis Cafe Service Lot 2 Sutton
Lot 2 Status: cancelled
Lot 2 Has Options: Yes
Lot 2 Options: The contract will be for an initial period of 3 years with an option to extend for up to two 12 month periods.
Lot 2 Award Criterion (quality): Quality
Lot Title: Crisis Cafe Service Lot 3 Kingston and Richmond
Lot 3 Status: cancelled
Lot 3 Has Options: Yes
Lot 3 Options: The contract will be for an initial period of 3 years with an option to extend for up to two 12 month periods.
Lot 3 Award Criterion (quality): Quality
Lot Title: Crisis Cafe Lot 4 Wandsworth
Lot 4 Status: cancelled
Lot 4 Has Options: Yes
Lot 4 Options: The contract will be for an initial period of 3 years with an option to extend for up to two 12 month periods.
Lot 4 Award Criterion (quality): Quality
Lot Title: Crisis Cafe Lot 5 Merton
Lot 5 Status: cancelled
Lot 5 Has Options: Yes
Lot 5 Options: The contract will be for an initial period of 3 years with an option to extend for up to two 12 month periods.
Lot 5 Award Criterion (quality): Quality
Raw Notice JSON
Expand raw payload
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},
"description": "NHS South West London ICB is intending to award contracts for five recovery/crisis cafes located in, Sutton, Croydon, Wandsworth, Merton, Kingston \u0026 Richmond.\nThe Recovery /Crisis Caf\u00e9s provide a safe space, non-clinical, and welcoming spaces for individuals experiencing mental health distress to receive immediate support and de-escalation, particularly during evenings and weekends when other services may be unavailable. These services offer a vital alternative to emergency departments for adults (18+) in mental health crisis across Southwest London.\nSWL ICB\u0027s crisis caf\u00e9 model aims to support early intervention, reduce ED presentations and improve access to out-of-hours support",
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},
"description": "NHS South West London ICB is intending to award contracts for five recovery/crisis cafes located in, Sutton, Croydon, Wandsworth, Merton, Kingston \u0026 Richmond.\nThe Recovery /Crisis Caf\u00e9s provide a safe space, non-clinical, and welcoming spaces for individuals experiencing mental health distress to receive immediate support and de-escalation, particularly during evenings and weekends when other services may be unavailable. These services offer a vital alternative to emergency departments for adults (18+) in mental health crisis across Southwest London.\nSWL ICB\u0027s crisis caf\u00e9 model aims to support early intervention, reduce ED presentations and improve access to out-of-hours support",
"hasOptions": true,
"id": "5",
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},
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"title": "Crisis Cafe Lot 5 Merton"
}
],
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"status": "complete",
"title": "South West London ICB Crisis Cafe Service"
}
}