Procare Care Management System Support and Maintenance

{
  "awards": [
    {
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2029-03-31T23:59:59+01:00",
        "startDate": "2026-04-01T00:00:00+01:00"
      },
      "documents": [
        {
          "datePublished": "2026-03-11T15:29:44Z",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "021894-2026",
          "noticeType": "UK5",
          "url": "https://www.find-tender.service.gov.uk/Notice/021894-2026"
        }
      ],
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Software support services",
              "id": "72261000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKN"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "milestones": [
        {
          "dueDate": "2026-03-23T23:59:59Z",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "status": "pending",
      "suppliers": [
        {
          "id": "GB-COH-01587537",
          "name": "ZELLIS UK LIMITED"
        }
      ],
      "value": {
        "amount": 65000,
        "amountGross": 78000,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-PPON-PLGY-6381-WWWR",
    "name": "South Eastern Health \u0026 Social Care Trust"
  },
  "date": "2026-03-11T15:29:44Z",
  "id": "021894-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-06677b",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Belfast",
        "postalCode": "BT16 1RH",
        "region": "UKN0E",
        "streetAddress": "Trust Headquarters, Ulster Hospital, Upper Newtownards Rd"
      },
      "contactPoint": {
        "email": "procurement@setrust.hscni.net"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - central government",
            "id": "publicAuthorityCentralGovernment",
            "scheme": "UK_CA_TYPE"
          },
          {
            "description": "Northern Irish devolved regulations apply",
            "id": "GB-NIR",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS"
          }
        ]
      },
      "id": "GB-PPON-PLGY-6381-WWWR",
      "identifier": {
        "id": "PLGY-6381-WWWR",
        "scheme": "GB-PPON"
      },
      "name": "South Eastern Health \u0026 Social Care Trust",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "PQHG-5162-TXDV",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Bristol",
        "postalCode": "BS32 4UF",
        "region": "UKK12",
        "streetAddress": "740 Waterside Drive Aztec West"
      },
      "contactPoint": {
        "email": "bidsupport@zellis.com"
      },
      "details": {
        "scale": "large",
        "url": "http://www.zellis.com",
        "vcse": false
      },
      "id": "GB-COH-01587537",
      "identifier": {
        "id": "01587537",
        "scheme": "GB-COH"
      },
      "name": "ZELLIS UK LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "The Trust intends to award a contract for annual support and maintenance of the Procare Care Management System, used historically for recording domiciliary care activity and generating statutory and provider payment reports. Read\u2011only access remains required until a regional archive solution becomes available.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "ocds-h6vhtk-06677b",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "Due to exclusive intellectual property and licensing rights, only Zellis Holding Ltd can lawfully and technically provide support for the Procare Care Management System. The supplier holds full proprietary rights, access to source code, maintenance tools and update mechanisms. No alternative supplier can provide the required support without breaching licensing or compromising data integrity.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersIntellectualPropertyExclusiveRights"
      }
    ],
    "specialRegime": [
      "concession"
    ],
    "status": "complete",
    "title": "Procare Care Management System Support and Maintenance"
  }
}