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Groundswell Homeless Health - C406313

NHS North Central London Integrated Care Board

Buyer Contact Info

Buyer Name: NHS North Central London Integrated Care Board

Buyer Address: Laycock PDC, Laycock Street, London, UKI41, N1 1TH, United Kingdom

Contact Email: nclicb.nclcontractqueries@nhs.net

Status
Unknown
Procedure
n/a
Value
n/a
Published
11 Mar 2026, 09:16
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
85323000 - Community health services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

"Groundswell HHPA service provides the emotional and practical support to individuals with complex lives that they need to engage with medical appointments in Camden. The service works with homeless people in Camden who experience barriers to access and engagement with preventative and life-saving services that mean that problems can remain untreated until they become very severe and complex and result in hospital services, especially via emergency admission, or readmission. It does this by, for example, encouraging and helping people to consider their health needs, scheduling appointments, and helping people prepare (mentally and physically) for appointments, accompanying them to the appointments and waiting in the waiting room with them, helping schedule follow-up appointments, helping health services to understand the adjustment and approaches the homeless person may need, and providing emotional support. The service may provide support to homeless people staying in hospital.<br/><br/>Barriers homeless people face to accessing services include stigma and discrimination; lack of trust; fragmented and confusing pathways and a lack of appropriate communication. Often when homeless people access services, they experience being further labelled (as difficult or complex) and then excluded again for being too hard to help. The service helps to bridge the gap between people’s needs and capacity and capability of health services to respond. <br/><br/>The service is managed by a paid member of staff and delivered by trained and closely supervised volunteers who have experienced homelessness themselves. It has a strong commitment to working in a way that enables people to have greater control over their lives. Those accessing the service encounter a non-judgemental and friendly environment, and an advocate that wants to get to know them and listen. This peer element is an essential component of the service, as it enables homeless people to benefit from the insight and understanding of others who have been in similar situations. The advocates act as a trusted source of hope, help to build self-esteem, and bring mutual understanding to enable people to make decisions and find solutions that positively impact their health."

Linked Documents

No linked documents found for this notice.

Opportunity Context

Raw Notice JSON

Expand raw payload
{
  "buyer": {
    "id": "GB-FTS-96566",
    "name": "NHS North Central London Integrated Care Board"
  },
  "date": "2026-03-11T09:16:01Z",
  "id": "021617-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-064906",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "N1 1TH",
        "region": "UKI41",
        "streetAddress": "Laycock PDC,     Laycock Street"
      },
      "contactPoint": {
        "email": "nclicb.nclcontractqueries@nhs.net"
      },
      "details": {
        "buyerProfile": "https://www.nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board",
        "url": "https://www.nclhealthandcare.org.uk/icb/north-central-london-integrated-care-board"
      },
      "id": "GB-FTS-96566",
      "identifier": {
        "legalName": "NHS North Central London Integrated Care Board"
      },
      "name": "NHS North Central London Integrated Care Board",
      "roles": [
        "buyer"
      ]
    }
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  "tag": [
    "tenderUpdate"
  ],
  "tender": {
    "amendments": [
      {
        "id": "1",
        "unstructuredChanges": [
          {
            "newValue": {
              "text": "\"This is a Provider Selection Regime (PSR) confirmation of contract award notice. This contract has been awarded under the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. This contract has now been formally awarded using direct award process C. The existing provider is satisfying the original contract and will likely satisfy the contract to a sufficient standard.This contract was awarded 19/02/2026The lifetime value of the contract is \u00a3212,250.00The contract term will be 3 Year with 2 Year Option to ExtendThe contract will start 01/04/2026 and end 31/03/2027\""
            },
            "oldValue": {
              "text": "\"This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The publication of this notice marks the start of the standstill period.Representations by providers must be made to decision makers by 19/02/2026This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.Written representations should be sent to nclicb.nclcontractqueries@nhs.netDecision to award this contract was made by NCL \u0026 NWL Executive Management Team on 11/12/2025 in line with the ICB\u0027s Standing Financial Instructions (SFI\u0027s)No Conflicts of Interest have been identifiedThe decision to award this contract was based on the assessment of the providers current and likely future performance to deliver the commissioned activity against the following key criteria with the corresponding percentage value representing their importance.A score of 25.5% for Quality and innovation was awarded out of a possible 34%A score of 15% for Value was awarded out of a possible 20%A score of 21% for Integration, collaboration and service sustainability was awarded out of a possible 24%A score of 8.75% for Improving access, reducing health inequalities and facilitating choice was awarded out of a possible 12%A score of 8.75% for Social value was awarded out of a possible 10%With a combined score of 82.25% out of a possible 100% it demonstrates the providers current and likely future performance to deliver the commissioned activity.\""
            },
            "where": {
              "section": "vi.3"
            }
          }
        ]
      }
    ],
    "classification": {
      "description": "Community health services",
      "id": "85323000",
      "scheme": "CPV"
    },
    "description": "\"Groundswell HHPA service provides the emotional and practical support to individuals with complex lives that they need to engage with medical appointments in Camden. The service works with homeless people in Camden who experience barriers to access and engagement with preventative and life-saving services that mean that problems can remain untreated until they become very severe and complex and result in hospital services, especially via emergency admission, or readmission. It does this by, for example, encouraging and helping people to consider their health needs, scheduling appointments, and helping people prepare (mentally and physically) for appointments, accompanying them to the appointments and waiting in the waiting room with them, helping schedule follow-up appointments, helping health services to understand the adjustment and approaches the homeless person may need, and providing emotional support. The service may provide support to homeless people staying in hospital.\u003cbr/\u003e\u003cbr/\u003eBarriers homeless people face to accessing services include stigma and discrimination; lack of trust; fragmented and confusing pathways and a lack of appropriate communication. Often when homeless people access services, they experience being further labelled (as difficult or complex) and then excluded again for being too hard to help. The service helps to bridge the gap between people\u2019s needs and capacity and capability of health services to respond. \u003cbr/\u003e\u003cbr/\u003eThe service is managed by a paid member of staff and delivered by trained and closely supervised volunteers who have experienced homelessness themselves. It has a strong commitment to working in a way that enables people to have greater control over their lives. Those accessing the service encounter a non-judgemental and friendly environment, and an advocate that wants to get to know them and listen. This peer element is an essential component of the service, as it enables homeless people to benefit from the insight and understanding of others who have been in similar situations. The advocates act as a trusted source of hope, help to build self-esteem, and bring mutual understanding to enable people to make decisions and find solutions that positively impact their health.\"",
    "id": "ocds-h6vhtk-064906",
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "mainProcurementCategory": "services",
    "title": "Groundswell Homeless Health - C406313"
  }
}