Manufacturing Innovation Centre Moray (MICM) - Service Operator

{
  "buyer": {
    "id": "GB-FTS-1479",
    "name": "Highlands and Islands Enterprise"
  },
  "date": "2025-05-14T09:26:50+01:00",
  "description": "There will be a site visit on Wednesday 11 June 2025. Refer to the Scope of Requirements and Guidance for details.\nTenders must be submitted via the PCS postbox and must be received by the published deadline. Late tenders will not be accepted and HIE will reject any submissions received after the deadline. Email or hard copy responses will not be accepted.\nIt is estimated that the total value of the contract over the maximum duration of 5 years will be GBP 1,300,000 (excluding VAT). This is the figure which has been used in II.1.5 \u0026 II.2.6. Refer to the Timescales and Value section in the Scope of Requirements and Guidance document for full details on the make-up of this value.\nWhere bidders rely on the capacity of other entities in order to meet selection criteria they are required to provide information relating to these entities with the relevant supporting SPD documentation being submitted.\nSPD 3D.12 Bidders should refer to the \"Conflict of Interest\" Section within the Scope of Requirements when completing this question.\nThe Award criteria (Questions 5-10) will be marked according to the following criteria - refer to the tender documents for the evaluation criteria for Questions 1-4 and the minimum threshold score for Questions 5-8:\n0 - Unacceptable - Nil or inadequate response which fails to demonstrate an ability to meet the requirement.\n1 - Poor - Response is partially relevant but generally poor. It addresses some elements of the requirement but contains insufficient/limited detail or explanation to demonstrate how the requirement will be fulfilled.\n2 - Acceptable - Response is relevant and acceptable. It addresses a broad understanding of the requirement but may lack details on how the requirement will be fulfilled in certain areas.\n3 - Good - Response is relevant and good. It is sufficiently detailed to demonstrate a good understanding and provides details on how the requirements will be fulfilled.\n4 - Excellent - Response is completely relevant and excellent overall. It is comprehensive, unambiguous and demonstrate a thorough understanding of the requirement and provides details of how the requirement will be met in full.\nNOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=794669.\nThe buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.\nSuppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.\nCommunity benefits are included in this requirement. For more information see: https://www.gov.scot/policies/public-sector-procurement/community-benefits-in-procurement/\nA summary of the expected community benefits has been provided as follows:\nRefer to tender documents.\n(SC Ref:794669)\nDownload the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=794669",
  "id": "021071-2025",
  "initiationType": "tender",
  "language": "en",
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  "ocid": "ocds-h6vhtk-04ad23",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Inverness",
        "postalCode": "IV2 5NA",
        "region": "UKM6",
        "streetAddress": "An L\u00f2chran, 10 Inverness Campus"
      },
      "contactPoint": {
        "email": "hieprocurement@hient.co.uk",
        "name": "HIE Procurement",
        "telephone": "+44 1463245245",
        "url": "http://www.publiccontractsscotland.gov.uk"
      },
      "details": {
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA00313",
        "classifications": [
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            "id": "04",
            "scheme": "COFOG"
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        ],
        "url": "http://www.hie.co.uk"
      },
      "id": "GB-FTS-1479",
      "identifier": {
        "legalName": "Highlands and Islands Enterprise"
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      "name": "Highlands and Islands Enterprise",
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    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Inverness",
        "postalCode": "IV1 1AH",
        "streetAddress": "The Inverness Justice Centre, Longman Road"
      },
      "contactPoint": {
        "email": "inverness@scotcourts.gov.uk",
        "telephone": "+44 1463230782"
      },
      "details": {
        "url": "https://www.scotcourts.gov.uk/the-courts/court-locations/inverness-sheriff-court-and-justice-of-the-peace-court"
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      "id": "GB-FTS-1262",
      "identifier": {
        "legalName": "Inverness Sheriff Court and Justice of the Peace Court"
      },
      "name": "Inverness Sheriff Court and Justice of the Peace Court",
      "roles": [
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    }
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  "tag": [
    "tender"
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  "tender": {
    "awardPeriod": {
      "startDate": "2025-07-08T12:00:00+01:00"
    },
    "bidOpening": {
      "date": "2025-07-08T12:00:00+01:00"
    },
    "classification": {
      "description": "Business and management consultancy and related services",
      "id": "79400000",
      "scheme": "CPV"
    },
    "contractTerms": {
      "electronicInvoicingPolicy": "allowed",
      "hasElectronicOrdering": true,
      "hasElectronicPayment": true,
      "performanceTerms": "Refer to the tender document for KPIs."
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "HIE is seeking to appoint a service operator for the Manufacturing Innovation Centre Moray (MICM).\nIt is expected that these services will be required from September 2025 for an initial period of 3 years, unless terminated in accordance with the provisions of the Contract. HIE will have an option to extend the contract period by up to 2 years.\nThe 3-year budget currently available to deliver this service is between GBP 620,000 and GBP 654,000 (excluding VAT). Refer to the \u0027Timescales and Value\u0027 section in the Scope of Requirements and Guidance document for full details on pricing inclusions/exclusions and price increase mechanism. The total contract value in section II.1.5 and II.2.6. refers to the total contract value including the optional extension period/s and allowances.",
    "hasRecurrence": true,
    "id": "FTS 039",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Technical testing, analysis and consultancy services",
            "id": "71600000",
            "scheme": "CPV"
          },
          {
            "description": "Technical analysis or consultancy services",
            "id": "71621000",
            "scheme": "CPV"
          },
          {
            "description": "Business analysis consultancy services",
            "id": "72221000",
            "scheme": "CPV"
          },
          {
            "description": "Project management consultancy services",
            "id": "72224000",
            "scheme": "CPV"
          },
          {
            "description": "Research and development consultancy services",
            "id": "73200000",
            "scheme": "CPV"
          },
          {
            "description": "Research consultancy services",
            "id": "73210000",
            "scheme": "CPV"
          },
          {
            "description": "Development consultancy services",
            "id": "73220000",
            "scheme": "CPV"
          },
          {
            "description": "Business and management consultancy services",
            "id": "79410000",
            "scheme": "CPV"
          },
          {
            "description": "Management-related services",
            "id": "79420000",
            "scheme": "CPV"
          },
          {
            "description": "Business development consultancy services",
            "id": "79411100",
            "scheme": "CPV"
          },
          {
            "description": "Production management consultancy services",
            "id": "79415000",
            "scheme": "CPV"
          },
          {
            "description": "Energy-efficiency consultancy services",
            "id": "71314300",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UKM62"
          }
        ],
        "deliveryLocation": {
          "description": "MICM building (Unit 9) on the Enterprise Park Forres (IV36 2AU)"
        },
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "pass/fail",
              "name": "Q1 Prompt Payment Standard Clause",
              "type": "quality"
            },
            {
              "description": "pass/fail",
              "name": "Q2 Cyber Security",
              "type": "quality"
            },
            {
              "description": "pass/fail",
              "name": "Q3 UK data centres",
              "type": "quality"
            },
            {
              "description": "pass/fail",
              "name": "Q4 Payment of the Real Living Wage",
              "type": "quality"
            },
            {
              "description": "10%",
              "name": "Q5 Mobilisation/stand-up period",
              "type": "quality"
            },
            {
              "description": "18%",
              "name": "Q6 Management and Delivery Methodology",
              "type": "quality"
            },
            {
              "description": "10%",
              "name": "Q7 Marketing and Promotion (after the stand-up period)",
              "type": "quality"
            },
            {
              "description": "20%",
              "name": "Q8 Management and Delivery Team",
              "type": "quality"
            },
            {
              "description": "2%",
              "name": "Q9b Community Benefits Part B \u2013 Monitoring and Reporting",
              "type": "quality"
            },
            {
              "description": "5%",
              "name": "Q10 Fair Work First",
              "type": "quality"
            },
            {
              "description": "35%",
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 1800
        },
        "description": "HIE is looking to procure an experienced Service Operator to develop, operate and manage the MICM service.\nMICM is one of eight strategic projects forming part of the Moray Growth Deal (MGD).\nLocated at Enterprise Park Forres, MICM will provide diagnostics, advice, information, signposting and access to funding, to businesses. Its primary focus will be on stimulating innovation and growth in product and process development, with a strong emphasis on transitioning to low carbon practices. There will be space in the building for business start-up incubation and space for existing business to undertake innovation projects, as well as demonstration facilities showcasing advanced technology and equipment.\nPlease refer to the tender documents for full details. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in Regulation 58 of the Public Contracts (Scotland) Regulations 2015.",
        "hasOptions": true,
        "hasRenewal": true,
        "id": "1",
        "options": {
          "description": "HIE reserves the right, on giving reasonable written notice from time to time, to require changes to the Services in response to changes in circumstance such as:\n-evidence of actual demand for the various Services or for new Services.\n-the tested validity of initial assumptions (including assumptions about Allowances).\n-increased or decreased funding availability.\n-additional income generation which exceeds targets.\n-evolving operational circumstances.\n-the outcome annual reviews.\n-the results of business surveys.\nIn response to changed circumstances, irrespective of the monetary value of the change, HIE may require a range of changes to the Services, such as:\n-the removal of Services;\n-the addition of new Services;\n-increasing or decreasing the Services;\n-re-designing the Service provision;\n-revising project KPIs/Milestones;\n-amending the Equipment and Technology Strategy; or\n-specifying the order in which the Services are to be performed.\nThe above lists of circumstances and potential changes are not exhaustive and HIE may require such other changes as are appropriate.\nSpecific modifications may include but need not be limited to:\n-A requirement to promote the uptake by self-managed, longer-term tenants of newly available Grow-on space at Unit 10, Enterprise Park Forres, from 2029/2030.\n-A move to virtual delivery (wholly or partially).\n-Changes to the service provision/programme as a result of ongoing review/improvements.\n-Temporary increases of resource provision, due to peaks in demand (e.g. to support equipment procurement activity).\nFor full details please refer to the \u0027Contract modification\u0027 section in the Scope of Requirements and Guidance document."
        },
        "renewal": {
          "description": "The contract will be awarded for an initial period of 3 years, unless terminated in accordance with the provisions of the Contract. HIE will have an option to extend the contract period by up to 2 years."
        },
        "status": "active",
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        },
        "value": {
          "amount": 1300000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "otherRequirements": {
      "requiresStaffNamesAndQualifications": true
    },
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "recurrence": {
      "description": "HIE reserves the right to re-tender for these services upon termination or at the end of the contract, including any extension period."
    },
    "reviewDetails": "An economic operator that suffers, or is at risk of suffering, loss or damage attributable to a breach of duty under the Public Contracts (Scotland) Regulations 2015 or the Procurement Reform (Scotland) Act 2014 may bring proceedings in the Sheriff Court of the Court of Session.",
    "selectionCriteria": {
      "criteria": [
        {
          "minimum": "It is a requirement of this Contract that bidders hold, or can commit to obtain prior to the commencement of any subsequently awarded Contract, the types and levels of insurance indicated below:\n4B5A Professional Risk Indemnity - GBP 5M for each and every claim\n4B5B Employer\u0027s (Compulsory) Liability Insurance - GBP 5M for each and every claim.\nhttp://www.hse.gov.uk/pubns/hse40.pdf\n4B5C Public Liability Insurance - GBP 5M for each and every claim\n4B6 (pass/fail) Income threshold\nBidders are required to evidence a minimum average annual income of GBP 436,000 for each of the last 2 years. Income could include turnover, grant funding, donations or similar or a mixture of such income sources. Due to character limits, please refer to the Scope of Requirements and Guidance document for full details.\n4B.6 (not scored)\nHIE as a public body must comply with HMRC IR35 provisions. Therefore, where you are bidding as a personal service company (PSC) or will be using a personal service company to provide services under the contract please identify these PSC (s) in your response to 4B6."
        },
        {
          "appliesTo": [
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          ],
          "description": "4C4 If bidders intend to use a supply chain to deliver the requirements detailed in the Contract Notice, they should confirm they have (or have access to) the relevant supply chain management and tracking systems to ensure a resilient and sustainable supply chain. Please refer to Scope of Requirements for full requirements. If bidders do not pay at least 95% of valid invoices on time and are unable to provide a proportionate and timely improvement plan, their organisation will not be selected to participate further in this procurement.(pass/fail)\n4C10 Bidders will be required to confirm whether they intend to subcontract and, if so, for what proportion of the contract. (for info)",
          "type": "technical"
        }
      ]
    },
    "status": "active",
    "submissionMethod": [
      "electronicSubmission"
    ],
    "submissionMethodDetails": "http://www.publiccontractsscotland.gov.uk",
    "submissionTerms": {
      "bidValidityPeriod": {
        "durationInDays": 90
      },
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2025-07-08T12:00:00+01:00"
    },
    "title": "Manufacturing Innovation Centre Moray (MICM) - Service Operator",
    "value": {
      "amount": 1300000,
      "currency": "GBP"
    }
  }
}