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SCIEX MULTI INSTRUMENT MAINTENANCE & SUPPORT CONTRACT

Cardiff and Vale University Health Board

Buyer Contact Info

Buyer Name: Cardiff and Vale University Health Board

Buyer Address: Woodland House Maes y Coed road, Cardiff, UKL22, CF14 4 HH, United Kingdom

Contact Email: Nicola.williams33@wales.nhs.uk

Buyer Name: NHS Wales Shared Services Partnership (hosted by Velindre University NHS Trust)

Buyer Address: 4-5 Charnwood Court Heol Billingsley, Cardiff, UKL15, CF15 7QZ, United Kingdom

Contact Email: Corporate.Services2@wales.nhs.uk

Status
complete
Procedure
direct
Value
225792.0 GBP
Published
09 Mar 2026, 13:50
Deadline
n/a
Contract Start
29 Mar 2026, 23:00
Contract End
29 Apr 2029, 22:59
Category
n/a
CPV
50400000 - Repair and maintenance services of medical and precision equipment
Region
n/a
Awarded To
AB Sciex UK Limited
Official Source
Open Find a Tender

Description

The contract covers the ongoing maintenance, servicing, and software support required for two Sciex analytical instrument systems used within the clinical laboratory service. These systems include the QTRAP 6500+ and the Triple Quad 5500, along with their associated LC components such as Exion pumps, racks, and Peak gas generators. These instruments are essential for delivering time critical clinical assays, and the service relies on continuous operational reliability to ensure timely and accurate results.Sciex, as the original equipment manufacturer, is the only provider able to deliver the specialist level of technical support required for these systems. Their service model provides access to certified parts, trained engineers, remote diagnostics, software troubleshooting, and clinical applications support. This ensures rapid issue resolution, minimal downtime, and consistent performance, all of which are vital for maintaining uninterrupted clinical workflows. A lapse in maintenance or support would present a significant risk to service continuity and could negatively impact turnaround times for patient testing.

Linked Documents

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Opportunity Context

Lots

Lot 1 Status: complete

Documents

Document Description: Not published

Contracts

Contract Title: SCIEX MULTI INSTRUMENT MAINTENANCE & SUPPORT CONTRACT

Raw Notice JSON

Expand raw payload
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