FIN25219 Cleaning and Security Services, Fleet Walk Shopping Centre

{
  "buyer": {
    "id": "GB-PPON-PXLG-3144-TYMJ",
    "name": "Torbay Council"
  },
  "date": "2026-03-06T13:30:50Z",
  "id": "020400-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-064a5d",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Torquay",
        "postalCode": "TQ1 3DR",
        "region": "UKK42",
        "streetAddress": "Town Hall"
      },
      "contactPoint": {
        "email": "clare.farquhar@torbay.gov.uk",
        "name": "Clare Farquhar",
        "telephone": "+44 1803208514"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "http://www.torbay.gov.uk/"
      },
      "id": "GB-PPON-PXLG-3144-TYMJ",
      "identifier": {
        "id": "PXLG-3144-TYMJ",
        "scheme": "GB-PPON"
      },
      "name": "Torbay Council",
      "roles": [
        "buyer"
      ]
    }
  ],
  "planning": {
    "noEngagementNoticeRationale": "N/A"
  },
  "tag": [
    "tenderUpdate"
  ],
  "tender": {
    "aboveThreshold": true,
    "amendments": [
      {
        "description": "The tender submission deadline has been extended to 12:00Noon on Monday 23 March 2026.",
        "id": "020400-2026"
      }
    ],
    "awardPeriod": {
      "endDate": "2026-05-07T23:59:59+01:00"
    },
    "contractTerms": {
      "financialTerms": "In consideration of the provision of the Services by the Supplier in accordance with the terms and conditions of this Contract, the Authority shall pay the Charges to the Supplier.\nThe Charges shall be calculated as set out in the Payment Schedule.\nUnless otherwise stated in the Payment Schedule the Charges:\n(a) shall be payable from the Commencement Date;\n(b) shall remain fixed during the Term unless agreed by both parties; and\n(c) are the entire price payable by the Authority to the Supplier in respect of the Ser-vices and includes, without limitation, any royalties, licence fees, supplies and all consumables used by the Supplier, travel costs, accommodation expenses and the cost of Supplier Personnel.\nThe Authority shall pay each properly submitted invoice received by the Supplier within 30 days of the date when Authority has determined that the invoice is a valid and undisputed in-voice. The Supplier shall accept payment electronically via BACS.\nFurther information on payment terms can be found in Clause 6 Charges and Payments of the Service Contract."
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "This tender is for the provision of Cleaning and Security Services for Fleet Walk Shopping Centre, Torquay.\nThe successful Supplier(s) is expected to carry out the duties as stated in the Part 2 Specification and any ad-hoc special requirements to a very high standard.\nFleet Walk is a retail shopping centre in the heart of Torquay Town with 34 shops and a multi-story car park.\nThis opportunity has been split into two lots:\nLot 1 Cleaning Services\nLot 2 Security Services",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "description": "In order to provide unrestricted, full, direct and free of charge access to the Tender Documents, the Authority is providing the documents in PDF in the Opportunities Area of the ProContract e-tendering portal at https://www.supplyingthesouthwest.org.uk/\nIn order to access amendable versions of the documents and to submit a response, Applicants must be registered as Suppliers on ProContract. Applicants should then express an interest in the opportunity and download the Work and Excel format documents for completion and submission.",
        "documentType": "biddingDocuments",
        "id": "L-1",
        "url": "www.supplyingthesouthwest.org.uk/"
      },
      {
        "datePublished": "2026-03-06T13:30:50Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "020400-2026",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/020400-2026"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2026-03-02T12:00:00Z"
    },
    "hasRecurrence": true,
    "id": "FIN25219",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Cleaning services",
            "id": "90910000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKK42"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      },
      {
        "additionalClassifications": [
          {
            "description": "Security services",
            "id": "79710000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKK42"
          }
        ],
        "id": "2",
        "relatedLot": "2"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lotDetails": {
      "awardCriteriaDetails": "Description of how lots may be awarded:\nLot 1 - Cleaning Services -  a single supplier\nLot 2 - Security Services - a single supplier\nApplicants may bid for an individual lot or both lots. An Applicant can be awarded both lots if they are the highest scoring applicant for both lots.",
      "maximumLotsBidPerSupplier": 1
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "Quality for service and contract delivery. There are 4 method statements in total which add up to the percentage weighting.",
              "name": "Method Statements",
              "numbers": [
                {
                  "number": 35.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "Technical questions to assess capability. There is 1 technical question which is the total percentage weighting.",
              "name": "Technical Questions",
              "numbers": [
                {
                  "number": 5.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "The total annual cost of the service",
              "name": "Price",
              "numbers": [
                {
                  "number": 50.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "description": "Social Value assessment. The social value assessment for Lot 1 is a combination of a qualitative assessment and quantitative assessment. Further information can be found in Part 6 Social Value Requirement and Part 8 Social Value Calculator.",
              "name": "Social Value",
              "numbers": [
                {
                  "number": 10.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-08-16T23:59:59+01:00",
          "maxExtentDate": "2031-08-16T23:59:59+01:00",
          "startDate": "2026-08-17T00:00:00+01:00"
        },
        "description": "The provision of cleaning services for Fleet Walk Shopping Centre Torquay.",
        "hasOptions": true,
        "hasRenewal": true,
        "id": "1",
        "options": {
          "description": "- Services to be provided at a new site(s), not included in the original contract.\n- Decreased service across the site(s).\n-The Authority requesting changes in the level of services required, and/or in the way the services are provided and the site-specific instructions.\n- Increase or reduction in Council\u0027s requirements.\n-Statutory Minimum Wage Increases"
        },
        "renewal": {
          "description": "2 x 1 year extensions available"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "Financial Capacity\nConfirmation of ability to obtain relevant insurances after contract award but before delivery start\nFurther information can be found in Part 4 Procurement Specific Questionnaire and Section C2.3 of Part 1 Information.",
              "type": "economic"
            },
            {
              "description": "Relevant Experience and Contract Examples\nData Protection\nHealth and Safety\nModern Slavery\nRelevant policies, procedures and accreditations required to deliver the contract\nFurther information can be found in Part 4 Procurement Specific Questionnaire and Section C2.3 of Part 1 Information.",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "title": "Cleaning Services, Fleet Walk Shopping Centre",
        "value": {
          "amount": 600000,
          "amountGross": 720000,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "Quality for service and contract delivery. There are 3 method statements in total which add up to the percentage weighting.",
              "name": "Method Statements",
              "numbers": [
                {
                  "number": 35.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "Technical questions to assess capability. There is 1 technical question which equals the percentage weighting.",
              "name": "Technical Questions",
              "numbers": [
                {
                  "number": 5.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "Annual cost of the service",
              "name": "Price",
              "numbers": [
                {
                  "number": 50.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "description": "Social Value assessment. The social value assessment for Lot 1 is a combination of a qualitative assessment and quantitative assessment. Further information can be found in Part 6 Social Value Requirement and Part 8 Social Value Calculator.",
              "name": "Social Value",
              "numbers": [
                {
                  "number": 10.0,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-08-16T23:59:59+01:00",
          "maxExtentDate": "2031-08-16T23:59:59+01:00",
          "startDate": "2026-08-17T00:00:00+01:00"
        },
        "description": "Security services delivered at Fleet Walk Shopping Centre",
        "hasOptions": true,
        "hasRenewal": true,
        "id": "2",
        "options": {
          "description": "- Services to be provided at a new site(s), not included in the original contract.\n- Decreased service across the site(s).\n- The Authority requesting changes in the level of services required, and/or in the way the services are provided and the site-specific instructions.\n- Increase or reduction in Council\u0027s requirements.\n- Statutory Minimum Wage Increases"
        },
        "renewal": {
          "description": "2 x 1 year extension options"
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "Financial Capacity\nConfirmation of ability to obtain relevant insurances after contract award but before delivery start\nFurther information can be found in Part 4 Procurement Specific Questionnaire and Section C2.3 of Part 1 Information.",
              "type": "economic"
            },
            {
              "description": "Relevant Experience and Contract Examples\nData Protection\nHealth and Safety\nModern Slavery\nRelevant policies, procedures and accreditations required to deliver the contract\nFurther information can be found in Part 4 Procurement Specific Questionnaire and Section C2.3 of Part 1 Information.",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "title": "Security Services, Fleet Walk Shopping Centre",
        "value": {
          "amount": 1000000,
          "amountGross": 1200000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "recurrence": {
      "dates": [
        {
          "startDate": "2031-02-06T23:59:59Z"
        }
      ]
    },
    "riskDetails": "Description of Risk:\nRisk that future changes to statutory guidance, legislation, or national standards may impact service delivery requirements, registration obligations, or contract compliance during the life of the contract.\nModification required if risk arises:\nContract may need to be varied in response to legal or regulatory change.",
    "status": "active",
    "submissionMethodDetails": "In order to provide unrestricted, full, direct and free of charge access to the Tender Documents the Authority is providing the Documents in PDF format in the Opportunities Area of the ProContract e-Tendering portal at www.supplyingthesouthwest.org.uk\nIn order to access amendable versions of the Documents and to submit a response Applicants must be registered as Suppliers on ProContract. Applicants should then express an interest in the opportunity and download the Word and Excel format Documents for completion and submission.",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2026-03-23T12:00:00Z"
    },
    "title": "FIN25219 Cleaning and Security Services, Fleet Walk Shopping Centre",
    "value": {
      "amount": 1600000,
      "amountGross": 1920000,
      "currency": "GBP"
    }
  }
}