Out of Hours (OOH) Telephony Services & Remote Fire Alarm Equipment Monitoring

{
  "awards": [
    {
      "id": "019919-2025-itt_113589-1",
      "relatedLots": [
        "1"
      ],
      "status": "unsuccessful",
      "statusDetails": "discontinued"
    }
  ],
  "buyer": {
    "id": "GB-FTS-127725",
    "name": "Wales and West Housing Association Ltd"
  },
  "date": "2025-05-09T09:06:50+01:00",
  "description": "(WA Ref:150698)",
  "id": "019919-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-04afb4",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Cardiff",
        "postalCode": "CF14 5DU",
        "region": "UKL",
        "streetAddress": "77 Parc Ty Glas, Llanishen"
      },
      "contactPoint": {
        "email": "gary.snoad-jones@wwha.co.uk",
        "telephone": "+44 8000522526"
      },
      "details": {
        "buyerProfile": "https://www.sell2wales.gov.wales/search/Search_AuthProfile.aspx?ID=AA0573",
        "classifications": [
          {
            "description": "Body governed by public law",
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "Housing and community amenities",
            "id": "06",
            "scheme": "COFOG"
          }
        ],
        "url": "https://www.wwha.co.uk"
      },
      "id": "GB-FTS-127725",
      "identifier": {
        "legalName": "Wales and West Housing Association Ltd"
      },
      "name": "Wales and West Housing Association Ltd",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "WC2A 2LL",
        "streetAddress": "Royal Courts of Justice, The Strand"
      },
      "contactPoint": {
        "telephone": "+44 2079477501"
      },
      "id": "GB-FTS-111",
      "identifier": {
        "legalName": "High Court"
      },
      "name": "High Court",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "classification": {
      "description": "Telephone-answering services",
      "id": "79510000",
      "scheme": "CPV"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "Wales \u0026 West require a contractor to deliver Out of hours Telephony services to deal with residents and contractors with regards to responsive repair works to our housing stock across Wales. It also includes remote fire alarm equipment monitoring to WWHA stock across Wales, taking the appropriate action when necessary.",
    "id": "itt_113589",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Call centre",
            "id": "79512000",
            "scheme": "CPV"
          },
          {
            "description": "Alarm-monitoring services",
            "id": "79711000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UKL"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "50",
              "name": "Quality",
              "type": "quality"
            },
            {
              "description": "50",
              "type": "price"
            }
          ]
        },
        "description": "Wales \u0026 West require a contractor to deliver Out of hours Telephony services to deal with residents and contractors with regards to responsive repair works to our housing stock across Wales. It also includes remote fire alarm equipment monitoring to WWHA stock across Wales, taking the appropriate action when necessary.",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "cancelled",
    "title": "Out of Hours (OOH) Telephony Services \u0026 Remote Fire Alarm Equipment Monitoring"
  }
}