Soft Facilities Management (FM) Services

{
  "buyer": {
    "id": "GB-COH-03007939",
    "name": "THE CHILTERN RAILWAY COMPANY LIMITED"
  },
  "date": "2025-05-08T15:48:01+01:00",
  "id": "019810-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-050f0a",
  "parties": [
    {
      "additionalIdentifiers": [
        {
          "id": "PNPV-7838-DRMN",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Sunderland",
        "postalCode": "SR3 3XP",
        "region": "UKC23",
        "streetAddress": "1 Admiral Way"
      },
      "contactPoint": {
        "email": "iain.alexander@chilternrailways.co.uk",
        "name": "Iain Alexander"
      },
      "details": {
        "classifications": [
          {
            "description": "Private utility",
            "id": "privateUtility",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-COH-03007939",
      "identifier": {
        "id": "03007939",
        "scheme": "GB-COH"
      },
      "name": "THE CHILTERN RAILWAY COMPANY LIMITED",
      "roles": [
        "buyer"
      ]
    }
  ],
  "relatedProcesses": [
    {
      "id": "framework",
      "identifier": "ocds-h6vhtk-04e7db",
      "relationship": [
        "framework"
      ],
      "scheme": "ocid",
      "uri": "https://www.find-tender.service.gov.uk/api/1.0/ocdsReleasePackages/ocds-h6vhtk-04e7db"
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2025-09-01T23:59:59+01:00"
    },
    "description": "Procurement of Soft Facilities Management (FM) Services  to include daily cleaning of railway stations, depots and offices, and periodic deep cleans at stations and depots, waste removal, and pest control across the Chiltern Railway network, including East West Railway.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2025-05-08T15:48:01+01:00",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "019810-2025",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/019810-2025"
      }
    ],
    "id": "ocds-h6vhtk-050f0a",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Exterior cleaning work for buildings",
            "id": "45452000",
            "scheme": "CPV"
          },
          {
            "description": "Cleaning and sanitation services",
            "id": "90900000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKC"
          },
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKD"
          },
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKE"
          },
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKF"
          },
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKG"
          },
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKH"
          },
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKI"
          },
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKJ"
          },
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKK"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Price",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "description": "This will look at experience and technical ability to deliver the services within a working railway environment as well as having ISO9001, 14001, 45001 (or equivalent) or working towards before the contract starts.",
              "name": "Technical",
              "numbers": [
                {
                  "number": 70,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2028-05-01T23:59:59+01:00",
          "maxExtentDate": "2030-05-01T23:59:59+01:00",
          "startDate": "2025-09-01T00:00:00+01:00"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "Extensions will be granted dependent on meeting service level criteria and performance."
        },
        "selectionCriteria": {
          "criteria": [
            {
              "description": "The Client shall be entitled to terminate the Contract in full by giving not less than 3 months written notice to the Contractor without incurring any liability to the Supplier other than to pay for Services already performed at the time of termination.\nTUPE applies and any transfer of staff will be dealt with in accordance with TUPE.\nThe Supplier shall have or demonstrate they can obtain the following insurances with a reputable insurer:\nemployer\u0027s liability insurance or similar insurance(s) in the amount of at least \u00a310,000,000 for any one occurrence or the amount required by Applicable Law, whichever is higher;\npublic liability insurance in the amount of at least \u00a310,000,000 for any one occurrence;\nproduct liability insurance in the amount of at least \u00a31,000,000 for any one occurrence; and\nprofessional indemnity insurance in the amount of at least \u00a31,000,000 for any one occurrence.",
              "type": "economic"
            },
            {
              "description": "Due to the environment Sentinel - PTS (Personal Track Safety) is required.\nThe Supplier shall pay no less than the Real Living Wage. The Supplier shall be a Recognised Service Provider and work to the parameters set by the Living Wage Foundation.\nThe Supplier shall comply with the following policies of the Purchaser:\n\u2022\tDrugs and Alcohol Policy.\n\u2022\tAnti-Tax Evasion Policy.\n\u2022\tTax Policy.\n\u2022\tAnti - Fraud Policy.\n\u2022\tEquality, Diversity and Inclusion Policy.\n\u2022\tAnti Bribery Policy.\n\u2022\tHealth, Safety, Environment and Crime Policy.\n\u2022\tCode of Conduct for Business Partners.\n\u2022\tSocial Media Policy.\n\u2022\tAcceptable Use Policy (IS).\n\u2022\tResponsible Procurement Policy.",
              "type": "technical"
            }
          ]
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amount": 11215142,
          "amountGross": 13458171,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procedure": {
      "features": "Chiltern Railways will shortlist suitably qualified suppliers off the\ndynamic market \u0027RISQS\u0027 using Product Code H.G.2.1 Contract Cleaning Services (Office, Station \u0026 Depot) who will be invited to tender using Chilterns e-Sourcing portal Market Dojo.\nThe award criteria will be based on a combination of Price (30%), based on a schedule of rates/activities, Best and Final Offers, and Quality (70%), based on experience and ability to perform the services.\nChiltern Railways is seeking to appoint a single supplier."
    },
    "procurementMethod": "selective",
    "procurementMethodDetails": "Competitive flexible procedure",
    "specialRegime": [
      "utilities"
    ],
    "status": "active",
    "submissionMethodDetails": "Chiltern will use their eSourcing portal called Market Dojo\nhttps://marketdojo.com/ and invite RISQS approved short listed suppliers to tender.",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2025-07-15T23:59:59+01:00"
    },
    "title": "Soft Facilities Management (FM) Services",
    "value": {
      "amount": 11215142,
      "amountGross": 13458171,
      "currency": "GBP"
    }
  }
}