Repairs Management System

{
  "buyer": {
    "id": "GB-FTS-5527",
    "name": "River Clyde Homes"
  },
  "date": "2025-05-08T15:31:35+01:00",
  "description": "Tender documents must be submitted electronically via the PCS electronic post-box. Any tender not submitted via the post-box will not be considered. Any questions in relation to the tender must be raised via the \u0027Question and Answer\u0027 function of the PCS website.\nNOTE: To register your interest in this notice and obtain any additional information please visit the Public Contracts Scotland Web Site at https://www.publiccontractsscotland.gov.uk/Search/Search_Switch.aspx?ID=798344.\nThe buyer has indicated that it will accept electronic responses to this notice via the Postbox facility. A user guide is available at https://www.publiccontractsscotland.gov.uk/sitehelp/help_guides.aspx.\nSuppliers are advised to allow adequate time for uploading documents and to dispatch the electronic response well in advance of the closing time to avoid any last minute problems.\n(SC Ref:798344)\nDownload the ESPD document here: https://www.publiccontractsscotland.gov.uk/ESPD/ESPD_Download.aspx?id=798344",
  "id": "019796-2025",
  "initiationType": "tender",
  "language": "en",
  "links": [
    {
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      "rel": "canonical"
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  ],
  "ocid": "ocds-h6vhtk-050f01",
  "parties": [
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Greenock",
        "postalCode": "PA15 2UZ",
        "region": "UKM83",
        "streetAddress": "Clyde View, 22 Pottery Street"
      },
      "contactPoint": {
        "email": "procurement@riverclydehomes.org.uk",
        "name": "Brian Murphy",
        "telephone": "+44 8000132196",
        "url": "https://www.publiccontractsscotland.gov.uk"
      },
      "details": {
        "buyerProfile": "https://www.publiccontractsscotland.gov.uk/search/Search_AuthProfile.aspx?ID=AA12102",
        "classifications": [
          {
            "description": "Body governed by public law",
            "id": "BODY_PUBLIC",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "Housing and community amenities",
            "id": "06",
            "scheme": "COFOG"
          }
        ],
        "url": "http://riverclydehomes.org.uk"
      },
      "id": "GB-FTS-5527",
      "identifier": {
        "legalName": "River Clyde Homes"
      },
      "name": "River Clyde Homes",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Greenock",
        "streetAddress": "1 Nelson Street"
      },
      "contactPoint": {
        "telephone": "+44 1475787073"
      },
      "id": "GB-FTS-135393",
      "identifier": {
        "legalName": "Greenock Sheriff Court and Justice of the Peace Court"
      },
      "name": "Greenock Sheriff Court and Justice of the Peace Court",
      "roles": [
        "reviewBody"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "awardPeriod": {
      "startDate": "2025-06-09T12:00:00+01:00"
    },
    "bidOpening": {
      "date": "2025-06-09T12:00:00+01:00"
    },
    "classification": {
      "description": "Facilities management software package",
      "id": "48421000",
      "scheme": "CPV"
    },
    "contractTerms": {
      "electronicInvoicingPolicy": "allowed",
      "hasElectronicOrdering": true,
      "hasElectronicPayment": true
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "River Clyde Homes Group (which comprise of River Clyde Homes and its wholly owned Subsidiary Homefix Scotland) requires to procure the services of an experienced and competent company to supply and implement a Cloud Hosted Repairs Management System.\nThe solution must be in place and operational by April 2026.\nA detailed specification for the required solution is provided within the tender response document attached as Appendix A. This should be read and fully understood before submitting a tender response.",
    "documents": [
      {
        "documentType": "economicSelectionCriteria",
        "id": "economic1"
      },
      {
        "documentType": "technicalSelectionCriteria",
        "id": "technical1"
      }
    ],
    "hasRecurrence": true,
    "id": "RCH646",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Software package and information systems",
            "id": "48000000",
            "scheme": "CPV"
          },
          {
            "description": "Industry specific software package",
            "id": "48100000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "region": "UKM83"
          }
        ],
        "deliveryLocation": {
          "description": "Inverclyde"
        },
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
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              "description": "62.50%",
              "name": "Solution",
              "type": "quality"
            },
            {
              "description": "5.00%",
              "name": "Implementation Plan",
              "type": "quality"
            },
            {
              "description": "2.50%",
              "name": "Fair Work First",
              "type": "quality"
            },
            {
              "description": "Pass/Fail",
              "name": "Data Protection Checklist",
              "type": "quality"
            },
            {
              "description": "30%",
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "durationInDays": 1440
        },
        "description": "River Clyde Homes Group (which comprise of River Clyde Homes and its wholly owned Subsidiary Homefix Scotland) requires to procure the services of an experienced and competent company to supply and implement a Cloud Hosted Repairs Management System.\nThe solution must be in place and operational by April 2026.\nA detailed specification for the required solution is provided within the tender response document attached as Appendix A. This should be read and fully understood before submitting a tender response. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.",
        "hasOptions": false,
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "The contract will run for an initial four-year duration. RCH may wish, at its sole discretion, to extend any resultant agreement in 12 month increments, in perpetuity subject to the agreement of the successful bidder."
        },
        "status": "active",
        "submissionTerms": {
          "variantPolicy": "notAllowed"
        }
      }
    ],
    "mainProcurementCategory": "goods",
    "otherRequirements": {
      "requiresStaffNamesAndQualifications": true
    },
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "recurrence": {
      "description": "April 2029"
    },
    "status": "active",
    "submissionMethod": [
      "electronicSubmission"
    ],
    "submissionMethodDetails": "https://www.publiccontractsscotland.gov.uk",
    "submissionTerms": {
      "bidValidityPeriod": {
        "durationInDays": 90
      },
      "languages": [
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      ]
    },
    "tenderPeriod": {
      "endDate": "2025-06-09T12:00:00+01:00"
    },
    "title": "Repairs Management System"
  }
}