Buyer Name: Cornwall Council
Buyer Address: County Hall, Truro, UKK30, TR1 3AY, United Kingdom
Contact Name: Ben Datson
Contact Email: ben.datson@cornwall.gov.uk
Contact Telephone: +44 1872322222
Buyer Name: Cornwall Council
Buyer Address: County Hall, Truro, UKK30, TR1 3AY, United Kingdom
Contact Name: Ben Datson
Contact Email: ben.datson@cornwall.gov.uk
Contact Telephone: +44 1872322222
The Council has awarded a contract to Transport Focus for the delivery of the Your Bus Journey (YBJ) passenger satisfaction survey for the period 2026/27 to 2028/29. Participation in the YBJ survey is now mandated by the Department for Transport (DfT) as a condition of receiving the Local Authority Bus Grant within the Consolidated Transport Funding
No linked documents found for this notice.
Lot 1 Status: complete
Document Description: Not published
Award Title: Transport Focus Your Bus Journey Survey
{
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"contractPeriod": {
"endDate": "2029-02-28T23:59:59+00:00",
"startDate": "2026-03-06T00:00:00+00:00"
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"datePublished": "2026-03-04T16:38:32Z",
"description": "Transparency notice on Find a Tender",
"documentType": "awardNotice",
"format": "text/html",
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"noticeType": "UK5",
"url": "https://www.find-tender.service.gov.uk/Notice/019669-2026"
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],
"mainProcurementCategory": "services",
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"id": "1",
"status": "scheduled",
"type": "futureSignatureDate"
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"status": "pending",
"suppliers": [
{
"id": "GB-PPON-PGBR-3271-MNXJ",
"name": "Transport Focus"
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],
"title": "Transport Focus Your Bus Journey Survey",
"value": {
"amount": 221000.0,
"amountGross": 265000.0,
"currency": "GBP"
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}
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"buyer": {
"id": "GB-PPON-PYRH-9827-DWLP",
"name": "Cornwall Council"
},
"date": "2026-03-04T16:38:32Z",
"id": "019669-2026",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-06627d",
"parties": [
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"address": {
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"countryName": "United Kingdom",
"locality": "Truro",
"postalCode": "TR1 3AY",
"region": "UKK30",
"streetAddress": "County Hall"
},
"contactPoint": {
"email": "ben.datson@cornwall.gov.uk",
"name": "Ben Datson",
"telephone": "+44 1872322222"
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"details": {
"classifications": [
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"id": "publicAuthoritySubCentralGovernment",
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"url": "http://www.cornwall.gov.uk"
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"id": "GB-PPON-PYRH-9827-DWLP",
"identifier": {
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"name": "Cornwall Council",
"roles": [
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{
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Stratford-Upon-Avon",
"postalCode": "CV37 9BG",
"region": "UKG13",
"streetAddress": "77 Timothys Bridge Road"
},
"contactPoint": {
"email": "communication@transportfocus.org.uk"
},
"details": {
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"vcse": false
},
"id": "GB-PPON-PGBR-3271-MNXJ",
"identifier": {
"id": "PGBR-3271-MNXJ",
"scheme": "GB-PPON"
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"name": "Transport Focus",
"roles": [
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}
],
"tag": [
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"tender": {
"description": "The Council has awarded a contract to Transport Focus for the delivery of the Your Bus Journey (YBJ) passenger satisfaction survey for the period 2026/27 to 2028/29. Participation in the YBJ survey is now mandated by the Department for Transport (DfT) as a condition of receiving the Local Authority Bus Grant within the Consolidated Transport Funding",
"documents": [
{
"description": "Not published",
"documentType": "conflictOfInterest",
"id": "conflictOfInterest"
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],
"id": "DN808590",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
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"lots": [
{
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"status": "complete"
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],
"procurementMethod": "direct",
"procurementMethodDetails": "Direct award",
"procurementMethodRationale": "The requirements for a Direct Award under Schedule 5, Paragraph 5 of the Procurement Act 2023 are fully satisfied because: Only one supplier is objectively capable of delivering the requirement. Transport Focus is the sole organisation with lawful access to, and exclusive rights over, the historic Your Bus Journey dataset required for national benchmarking.\n This capability arises from legitimate exclusive control of essential data, methodology and intellectual property, all of which underpin DfT performance reporting\n No alternative supplier could replicate, recreate or access this dataset at proportionate cost or within a reasonable timeframe, resulting in a genuine absence of competition for technical and exclusive\u2011rights reasons.\n The authority is not artificially narrowing the requirement. The limitation arises from the market itself and from DfT funding conditions mandating participation in the Transport Focus survey.\n A competitive procurement would be ineffective, as any alternative supplier would be unable to submit a compliant bid capable of meeting national benchmarking and continuity requirements.",
"procurementMethodRationaleClassifications": [
{
"id": "singleSuppliersIntellectualPropertyExclusiveRights"
}
],
"riskDetails": "Non-participation in Your Bus Journey survey would be a breach of the funding terms and conditions for the Consolidated Transport Funding\nNon-participation in Your Bus Journey survey would mean an inability to provide nationally comparable performance metrics required for the Local Transport Outcomes Framework, Bus Indicator Pilot and Zero Emission Bus Regional Areas 2 (Zebra 2) reporting.\nLoss of continuity in long\u2011term benchmarking data if the contract is not awarded in time for March 2026 survey deadlines",
"status": "complete",
"title": "Transport Focus Your Bus Journey Survey"
}
}