Buyer Name: THE UNIVERSITY OF ULSTER
Buyer Address: Finance Office, Coleraine, UKN0C, BT52 1SA, United Kingdom
Contact Email: procurement_enquiries@ulster.ac.uk
Buyer Name: THE UNIVERSITY OF ULSTER
Buyer Address: Finance Office, Coleraine, UKN0C, BT52 1SA, United Kingdom
Contact Email: procurement_enquiries@ulster.ac.uk
1. A 24-hour 365 day per year staffed telephone helpline for student self-referrals, or receipt of direct referrals from Student Wellbeing staff. 2. Face-to-face counselling for Ulster University students (*preferred mode of delivery), with counselling presence on each campus. 3. Text system for students to cancel or confirm planned attendance at scheduled appointments via text. 4. Post crisis intervention/Group counselling for students. 5. Service marketing materials. 6. Data and outcome/clinical outcomes reporting. 7. Risk management and relevant interventions to increase safety (as required) 8. Experience, governance, GDPR and data retention. 9. Contract management and review. 10. Sustainability.
No linked documents found for this notice.
Lot 1 Status: complete
Document Description: Not published
{
"awards": [
{
"id": "1",
"items": [
{
"additionalClassifications": [
{
"description": "Other community, social and personal services",
"id": "98000000",
"scheme": "CPV"
}
],
"deliveryAddresses": [
{
"country": "GB",
"countryName": "United Kingdom",
"region": "UKN"
}
],
"id": "1",
"relatedLot": "1"
}
],
"mainProcurementCategory": "services",
"relatedLots": [
"1"
],
"status": "active",
"suppliers": [
{
"id": "GB-COH-NI038960",
"name": "CARECALL (NI) LIMITED"
}
]
}
],
"buyer": {
"id": "GB-COH-RC000726",
"name": "THE UNIVERSITY OF ULSTER"
},
"contracts": [
{
"aboveThreshold": true,
"awardID": "1",
"dateSigned": "2026-01-04T00:00:00Z",
"documents": [
{
"datePublished": "2026-03-03T15:08:54Z",
"description": "Contract details notice on Find a Tender",
"documentType": "contractNotice",
"format": "text/html",
"id": "019062-2026",
"noticeType": "UK7",
"url": "https://www.find-tender.service.gov.uk/Notice/019062-2026"
}
],
"id": "1",
"noAgreedMetricsRationale": "The Contract Value is below the relevant threshold of \u00a35 million including VAT.",
"period": {
"endDate": "2026-12-31T23:59:59Z",
"startDate": "2026-01-19T00:00:00Z"
},
"status": "active",
"value": {
"amountGross": 241770,
"currency": "GBP"
}
}
],
"date": "2026-03-03T15:08:54Z",
"id": "019062-2026",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-05fbd6",
"parties": [
{
"additionalIdentifiers": [
{
"id": "PDLT-6268-MWZV",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Coleraine",
"postalCode": "BT52 1SA",
"region": "UKN0C",
"streetAddress": "Finance Office"
},
"contactPoint": {
"email": "procurement_enquiries@ulster.ac.uk"
},
"details": {
"classifications": [
{
"description": "Public authority - sub-central government",
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE"
},
{
"description": "Northern Irish devolved regulations apply",
"id": "GB-NIR",
"scheme": "UK_CA_DEVOLVED_REGULATIONS"
}
]
},
"id": "GB-COH-RC000726",
"identifier": {
"id": "RC000726",
"scheme": "GB-COH"
},
"name": "THE UNIVERSITY OF ULSTER",
"roles": [
"buyer"
]
},
{
"additionalIdentifiers": [
{
"id": "PRQB-4428-VNHT",
"scheme": "GB-PPON"
}
],
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Belfast",
"postalCode": "BT1 1RD",
"region": "UKN06",
"streetAddress": "Lombard House Lombard Street"
},
"contactPoint": {
"email": "accounts@lenabyinspire.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"url": "http://www.lenabyinspire.com",
"vcse": false
},
"id": "GB-COH-NI038960",
"identifier": {
"id": "NI038960",
"scheme": "GB-COH"
},
"name": "CARECALL (NI) LIMITED",
"roles": [
"supplier"
]
}
],
"tag": [
"award",
"contract"
],
"tender": {
"coveredBy": [
"GPA"
],
"description": "1.\tA 24-hour 365 day per year staffed telephone helpline for student self-referrals, or receipt of direct referrals from Student Wellbeing staff. \n2.\tFace-to-face counselling for Ulster University students (*preferred mode of delivery), with counselling presence on each campus.\n3.\tText system for students to cancel or confirm planned attendance at scheduled appointments via text.\n4.\tPost crisis intervention/Group counselling for students. \n5.\tService marketing materials.\n6.\tData and outcome/clinical outcomes reporting. \n7.\tRisk management and relevant interventions to increase safety (as required)\n8.\tExperience, governance, GDPR and data retention.\n9.\tContract management and review.\n10.\tSustainability.",
"documents": [
{
"description": "Not published",
"documentType": "conflictOfInterest",
"id": "conflictOfInterest"
}
],
"id": "DACPP 01835 EXP2478",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"lots": [
{
"id": "1",
"status": "complete"
}
],
"procurementMethod": "direct",
"procurementMethodDetails": "Direct award",
"procurementMethodRationale": "This DAC is being requested to ensure service coverage and allow Student Wellbeing and Employee Wellbeing teams to align their contract timeframes in consideration of a future joint bid for counselling services for students and staff. There will be a new Procurement exercise in collaboration with the Employee Wellbeing team to align our offer and seek best quality service and value for the University.",
"procurementMethodRationaleClassifications": [
{
"id": "urgency"
}
],
"status": "complete",
"title": "Student Counselling Services"
}
}