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Community Equipment - 24/7 Healthcare - RBKC

The Royal Borough of Kensington & Chelsea

Buyer Contact Info

Buyer Name: The Royal Borough of Kensington & Chelsea

Buyer Address: Town Hall, Hornton Street, London, UKI33, W8 7NX, United Kingdom

Contact Email: procurement@rbkc.gov.uk

Status
complete
Procedure
direct
Value
5449883.0 GBP
Published
03 Mar 2026, 13:23
Deadline
n/a
Contract Start
03 Mar 2026, 00:00
Contract End
31 Jul 2027, 22:59
Category
n/a
CPV
33000000 - Medical equipments, pharmaceuticals and personal care products
Region
n/a
Awarded To
Saadia Ltd trading as 24/7 Healthcare Limited
Official Source
Open Find a Tender

Description

The Council has a statutory duty under the Care Act 2014 to provide community equipment services. It has been identified that urgent action is required to ensure the needs of vulnerable residents can continue to be met and that the Council fulfils its statutory duties, including supporting hospital discharge, prevention of admission, end of life care and wider independence pathways. The Council has identified a provider to supply essential community equipment and to support the delivery of associated functions, including delivery, installation, repair, collection and peripheral store services. This follows the previous provider ceasing trading, which created immediate operational pressures and the need for rapid stabilisation of service capacity. This is a demand based service, and the expected value is determined by projected activity levels and the cost of goods and services supplied. Due to the urgency of the award, the Council has not observed a voluntary standstill period

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Lot 1 SME Suitable: Yes

Documents

Document Description: Not published

Awards

Award Title: Community Equipment - 24/7 Healthcare - RBKC

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2027-07-31T23:59:59+01:00",
        "maxExtentDate": "2028-01-31T23:59:59+00:00",
        "startDate": "2026-03-03T00:00:00+00:00"
      },
      "documents": [
        {
          "datePublished": "2026-03-03T13:23:43Z",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "018924-2026",
          "noticeType": "UK5",
          "url": "https://www.find-tender.service.gov.uk/Notice/018924-2026"
        }
      ],
      "hasOptions": true,
      "hasRenewal": true,
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Medical equipments, pharmaceuticals and personal care products",
              "id": "33000000",
              "scheme": "CPV"
            },
            {
              "description": "Medical aids",
              "id": "33196000",
              "scheme": "CPV"
            },
            {
              "description": "Devices for the elderly",
              "id": "33196100",
              "scheme": "CPV"
            },
            {
              "description": "Devices for the disabled",
              "id": "33196200",
              "scheme": "CPV"
            },
            {
              "description": "Storage and warehousing services",
              "id": "63120000",
              "scheme": "CPV"
            },
            {
              "description": "Repair and maintenance services",
              "id": "50000000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKI33"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "goods",
      "milestones": [
        {
          "dueDate": "2026-03-03T23:59:59+00:00",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "options": {
        "description": "The option to extend the contract upto 6 months."
      },
      "relatedLots": [
        "1"
      ],
      "renewal": {
        "description": "of up to 6 months"
      },
      "status": "pending",
      "suppliers": [
        {
          "id": "GB-PPON-PTYG-2752-GVWY",
          "name": "Saadia Ltd trading as 24/7 Healthcare Limited"
        }
      ],
      "title": "Community Equipment - 24/7 Healthcare - RBKC",
      "value": {
        "amount": 5449883,
        "amountGross": 6539859,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-PPON-PPRX-1592-MXGN",
    "name": "The Royal Borough of Kensington \u0026 Chelsea"
  },
  "date": "2026-03-03T13:23:43Z",
  "id": "018924-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-0660d5",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "W8 7NX",
        "region": "UKI33",
        "streetAddress": "Town Hall, Hornton Street"
      },
      "contactPoint": {
        "email": "procurement@rbkc.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://www.rbkc.gov.uk/"
      },
      "id": "GB-PPON-PPRX-1592-MXGN",
      "identifier": {
        "id": "PPRX-1592-MXGN",
        "scheme": "GB-PPON"
      },
      "name": "The Royal Borough of Kensington \u0026 Chelsea",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "05549717",
          "scheme": "GB-COH"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Brentford",
        "postalCode": "TW8 9ZB",
        "region": "UKI75",
        "streetAddress": "Unit 7, Firmdale Village, Ryan Drive"
      },
      "contactPoint": {
        "email": "info@24-7healthcare.co.uk"
      },
      "details": {
        "scale": "sme",
        "url": "http://24-7healthcare.co.uk",
        "vcse": false
      },
      "id": "GB-PPON-PTYG-2752-GVWY",
      "identifier": {
        "id": "PTYG-2752-GVWY",
        "scheme": "GB-PPON"
      },
      "name": "Saadia Ltd trading as 24/7 Healthcare Limited",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "The Council has a statutory duty under the Care Act 2014 to provide community equipment services. It has been identified that urgent action is required to ensure the needs of vulnerable residents can continue to be met and that the Council fulfils its statutory duties, including supporting hospital discharge, prevention of admission, end of life care and wider independence pathways.\nThe Council has identified a provider to supply essential community equipment and to support the delivery of associated functions, including delivery, installation, repair, collection and peripheral store services. This follows the previous provider ceasing trading, which created immediate operational pressures and the need for rapid stabilisation of service capacity.\nThis is a demand based service, and the expected value is determined by projected activity levels and the cost of goods and services supplied.\nDue to the urgency of the award, the Council has not observed a voluntary standstill period",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "P634 PRJ_30699",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete",
        "suitability": {
          "sme": true
        }
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "The Council is required to maintain access to community equipment services for all eligible residents, and there is a legal duty under the Care Act 2014 for these Services to be delivered. Officers have identified the need for urgent action to maintain the delivery of the Service and to ensure that vulnerable residents can continue to access the required provision.\nThe need for urgent intervention has arisen following the previous provider ceasing trading, which created immediate operational pressures and a risk to continuity of statutory service. To ensure uninterrupted provision, the Council intends to directly award a contract to the identified supplier under Section 41 of the Procurement Act 2023.\nIn relation to the urgency justification under Schedule 5 of the Procurement Act 2023, this justification applies for the following reasons:\n\u2022\tThe goods and services to be supplied under the proposed contract are strictly necessary to ensure the Council complies with its statutory duties and maintains safe access to essential community equipment.\n\u2022\tThe situation has arisen due to unforeseeable events outside of the Council\u2019s control, requiring urgent measures to stabilise service capacity.\n\u2022\tThe urgency is unavoidable and was not attributable to any act or omission of the Council.\n\u2022\tThere is not sufficient time to carry out a competitive tendering procedure without creating unacceptable risks to the continuity of support for vulnerable residents.\nThe need to ensure continuity of Services to vulnerable service users provides grounds to rely on this justification and directly award a contract to the identified supplier.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "urgency"
      }
    ],
    "riskDetails": "National market fragility following the previous provider ceasing trading may impact supply chain stability and equipment availability\nHigh and fluctuating demand, including winter pressures and urgent hospital discharge needs, may increase operational pressure on delivery, installation, repairs and collections.\nBacklogs and inherited demand from the previous service failure may affect response times and require ongoing stabilisation\nMarket wide price volatility for equipment and associated services may increase overall service costs",
    "status": "complete",
    "title": "Community Equipment - 24/7 Healthcare - RBKC"
  }
}