GP IT Services

{
  "buyer": {
    "id": "GB-NHS-QJG",
    "name": "NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD"
  },
  "date": "2026-03-03T12:43:15Z",
  "id": "018909-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-065f2e",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Ipswich",
        "postalCode": "IP12BX",
        "region": "UKH14",
        "streetAddress": "Endeavour House, Russell Road"
      },
      "contactPoint": {
        "email": "procurement@snee.nhs.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          },
          {
            "description": "Northern Irish devolved regulations apply",
            "id": "GB-NIR",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS"
          }
        ],
        "url": "https://suffolkandnortheastessex.icb.nhs.uk/"
      },
      "id": "GB-NHS-QJG",
      "identifier": {
        "id": "QJG",
        "scheme": "GB-NHS"
      },
      "name": "NHS SUFFOLK AND NORTH EAST ESSEX INTEGRATED CARE BOARD",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "PXMB-9766-NLTH",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Cambridge",
        "postalCode": "CB21 5XA",
        "region": "UKH12",
        "streetAddress": "Victoria House, Camlife, Cambridge Road, Fulbourn"
      },
      "contactPoint": {
        "email": "estates\u0026digital@eoecph.nhs.uk"
      },
      "id": "GB-NHS-H6A5H",
      "identifier": {
        "id": "H6A5H",
        "scheme": "GB-NHS"
      },
      "name": "East of England NHS Collaborative Procurement Hub",
      "roleDetails": "EoECPH is running the procurement process on behalf of Contracting Authority NHS Suffolk \u0026 North East Essex Integrated Care Board",
      "roles": [
        "procuringEntity",
        "processContactPoint"
      ]
    }
  ],
  "tag": [
    "tenderUpdate"
  ],
  "tender": {
    "aboveThreshold": true,
    "amendments": [
      {
        "description": "The contract end date was entered as 30/11/2028 in error. This has been corrected to 30/11/2029 in line with the initial 3 year term.",
        "id": "018909-2026"
      }
    ],
    "awardPeriod": {
      "endDate": "2026-06-18T23:59:59+01:00"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "Suffolk \u0026 North East Essex ICB is looking for an IT provider to join them on their journey to improve and modernise the infrastructure in General Practice premises, to ensure that GP Practice and PCN staff have the right technology and support available when and where needed. The service they will commission will be in alignment to the Primary Care Digital Services Model.\nSuffolk \u0026 North East Essex ICB is seeking a provider to deliver a stable, flexible IT system to support a collaborative, productive workforce. Specifically, they aim to:\n\u2022 Spend public money wisely and well.\n\u2022 Ensure staff throughout the ICS can work seamlessly in General Practice premises, and that staff from general practice can work seamlessly elsewhere in the ICS.\n\u2022 Remove the barriers to staff being able to work from any location facilitating joined up working service models to be implemented.\n\u2022 Maximise the investment in mobile technology, ensuring that devices can interface with the full range of functionality in practices, such as practice specific software and printing.\n\u2022 Allow for flexible user self-service by provision of a standard software catalogue of options.\n\u2022 Ensure that staff in general practice and PCN ARRS roles have smart digital foundations on which to grow the use of digital tools and delivery of the modern general practice model.\n\u2022 Enable some IT tasks to be undertaken locally by the practice by suitably skilled empowered staff reducing staff frustration \u0026 time delays to end user local service provision.\n\u2022 Support primary care staff employed at PCN level, ensuring that technology and access to systems is not a barrier to them being a productive member of the primary care clinical team.\n\u2022 Leverage the benefits of the cloud architecture to deliver innovative GPIT support.\n\u2022 Remove or reduce waits for replacement equipment through localised provision.\nAny successfully appointed IT provider will be required to work in close collaboration with partner organisations across the ICS.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2026-03-03T12:43:15Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "018909-2026",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/018909-2026"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2026-03-17T17:00:00Z"
    },
    "id": "C427867",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "IT services: consulting, software development, Internet and support",
            "id": "72000000",
            "scheme": "CPV"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Technical",
              "numbers": [
                {
                  "number": 80,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Pricing",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            },
            {
              "name": "Social Value",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-11-30T23:59:59Z",
          "maxExtentDate": "2031-11-30T23:59:59Z",
          "startDate": "2026-12-01T00:00:00Z"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "The initial contract term shall be 3 years, with the option to extend by a further 2 x 1 year Contract extension periods, up to a maximum Contract Term of 5 Years."
        },
        "status": "active",
        "suitability": {
          "sme": true
        },
        "value": {
          "amount": 5201500,
          "amountGross": 6241800,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "active",
    "submissionMethodDetails": "The Authority is utilising an electronic Tendering system (\"E-Tendering Portal\") to manage this procurement and communicate with Tenderers. Accordingly, there will be no hard copy documents issued to Tenderers and all communications with the Authority, including the submission of Tender responses, will be conducted solely via the following link: https://health-family.force.com/s/Welcome\nPlease search project reference: C427867 on the Atamis e-tendering portal.",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2026-04-01T14:00:00+01:00"
    },
    "title": "GP IT Services",
    "value": {
      "amount": 5201500,
      "amountGross": 6241800,
      "currency": "GBP"
    }
  }
}