Service and Maintenance of Roller Shutter Doors

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  "buyer": {
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    "name": "Dundee City Council"
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      "dateSigned": "2026-02-17T00:00:00Z",
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  "date": "2026-02-27T16:09:32Z",
  "description": "Bidders are required to be a member of the Door and Hardware Federation, or an equivalent body approved by Dundee City Council. Failure to have membership with the Door and Hardware Federation of equivalent may lead to exclusion from the procurement process.\nTenderers must confirm they already have or commit to obtain prior to the commencement of the contract, the following levels of insurance:\n1a. Professional Risk Indemnity Insurance covering the failure of the bidder to use the skill and care normally used by professionals providing the services described in this tender to the level of 5,000,000 GPB in respect of each and every claim.\n1b. Employer\u2019s Liability Insurance covering the death of or bodily injuries to employees of the bidder arising out of and in the course of their employment in connection with this contract to the level of 10,000,000 GBP in respect of each claim, and\n2. Public Liability Insurance covering the death of or bodily injury to a person (not an employee of the bidder) or loss of or damage to property resulting from an action or failure to take action by the bidder to the level of 5,000,000 GBP in respect of each claim.\n(SC Ref:825114)",
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  "language": "en",
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  "ocid": "ocds-h6vhtk-05a25c",
  "parties": [
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      "address": {
        "countryName": "United Kingdom",
        "locality": "Dundee",
        "postalCode": "DD1 1NZ",
        "region": "UKM71",
        "streetAddress": "Dundee House, 50 North Lindsay Street"
      },
      "contactPoint": {
        "email": "chris.murphy@dundeecity.gov.uk",
        "name": "Chris Murphy",
        "telephone": "+44 1382434144"
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        "url": "http://www.dundeecity.gov.uk"
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      "id": "GB-FTS-1025",
      "identifier": {
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      "name": "Dundee City Council",
      "roles": [
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        "centralPurchasingBody"
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    {
      "address": {
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        "locality": "Cumbernauld",
        "postalCode": "G68 0LM",
        "region": "UKM",
        "streetAddress": "31 Tollpark Place, Wardpark East"
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      "contactPoint": {
        "telephone": "+44 7557851256"
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      "details": {
        "scale": "sme"
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      "id": "GB-FTS-175691",
      "identifier": {
        "legalName": "Arrow Industrial Doors"
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      "name": "Arrow Industrial Doors",
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    {
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        "countryName": "United Kingdom",
        "locality": "Dundee",
        "postalCode": "DD19AD",
        "streetAddress": "6 West Bell Street"
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        "telephone": "+44 1382229961"
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      "name": "Dundee Sheriff Court \u0026 Justice of the Peace Court",
      "roles": [
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        "postalCode": "EH113XP",
        "streetAddress": "Saughton House, Broomhouse Drive"
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  "tender": {
    "classification": {
      "description": "Repair and maintenance services of building installations",
      "id": "50700000",
      "scheme": "CPV"
    },
    "coveredBy": [
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    ],
    "description": "This procurement process is for the Contract for the Service and Maintenance Roller Shutter Doors. This is a 3-year contract with the option to extend for 1 years then a further 1 year totalling 5 years if extension option is utilised. This will be from 2026 \u2013 2029 for 3-year initial contract ending in 2031 if extension options are utilised.",
    "id": "DCC/CD/109/25",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Repair and maintenance services of electrical and mechanical building installations",
            "id": "50710000",
            "scheme": "CPV"
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          {
            "description": "Repair and maintenance services of electrical building installations",
            "id": "50711000",
            "scheme": "CPV"
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          "description": "Dundee City"
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    "legalBasis": {
      "id": "32014L0024",
      "scheme": "CELEX"
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      {
        "awardCriteria": {
          "criteria": [
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              "description": "PASS/FAIL",
              "name": "Compliance with Specification of Requirements",
              "type": "quality"
            },
            {
              "description": "PASS/FAIL",
              "name": "CDM Construction, Design and Management Regulations 2015",
              "type": "quality"
            },
            {
              "description": "PASS/FAIL",
              "name": "Duty of Care, Health and Safety \u0026 Risk Management",
              "type": "quality"
            },
            {
              "description": "PASS/FAIL",
              "name": "Site Specific Risk Assessment and Method Statement",
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            },
            {
              "description": "PASS/FAIL",
              "name": "Health and Safety",
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            },
            {
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              "name": "Resourcing",
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            },
            {
              "description": "PASS/FAIL",
              "name": "Environment",
              "type": "quality"
            },
            {
              "description": "PASS/FAIL",
              "name": "Fair Tax Declaration",
              "type": "quality"
            },
            {
              "description": "15",
              "name": "Resourcing of Requirements- Staffing",
              "type": "quality"
            },
            {
              "description": "5",
              "name": "Resourcing of Requirements- Development",
              "type": "quality"
            },
            {
              "description": "5",
              "name": "Continuous Improvement- Customer Care",
              "type": "quality"
            },
            {
              "description": "5",
              "name": "Resourcing of Requirements- Documentation and Timescales",
              "type": "quality"
            },
            {
              "description": "7",
              "name": "Resourcing of Requirements- Disruption",
              "type": "quality"
            },
            {
              "description": "10",
              "name": "Resourcing of Requirements- Emergency Call out",
              "type": "quality"
            },
            {
              "description": "10",
              "name": "Resourcing of Requirements- Programme of Works",
              "type": "quality"
            },
            {
              "description": "1",
              "name": "Community Benefits Q1",
              "type": "quality"
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            {
              "description": "0.5",
              "name": "Community Benefits Q2",
              "type": "quality"
            },
            {
              "description": "1.5",
              "name": "Fair Work First",
              "type": "quality"
            },
            {
              "description": "40",
              "type": "price"
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          ]
        },
        "description": "The works shall comprise the Inspection, Testing, Certification, written reporting and subsequent servicing and maintenance of the Roller Shutter Doors and associated equipment at various Dundee City Council properties, along with minor and urgent repair works which may have not been foreseen. Dundee City Council are not obligated to accept any quotations in relation to repair and/or replacement works and reserve the right to adopt alternative procurement processes. This work shall be carried out to the requirements and recommendations set out in current applicable British Standards, European Standards and all statutory requirements.\nThe works shall include and take into consideration the following:\nThe annual routine servicing of electrically and manually operated Roller Shutter Doors together with urgent repair works ordered during the period of the contract.\nVisual inspection of cable and check integrity of electrical connections only. Confirm earth continuity to the doors. Additional information: Bidders are required to be a member of the Door and Hardware Federation, or an equivalent body approved by Dundee City Council. Failure to have membership with the Door and Hardware Federation of equivalent may lead to exclusion from the procurement process.",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled"
      }
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    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "Service and Maintenance of Roller Shutter Doors"
  }
}