AI-enabled Professional Standards Assessment and Training Needs Analysis (Individuals and Organisations)

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    "description": "Note, this is a contract award notice and not a call for competition.\nThe Education and Training Foundation (ETF) intend to award a contract for the provision of an AI Professional Growth Coach Platform.\nETF is the professional body for the further education sector, supporting practitioners and providers with continuing professional development, quality improvement and sector development. ETF has multiple assessment tools in use and sought a supplier to consolidate them under a new Digital and AI Framework with clear outputs and CPD pathways.\nETF has an agreed technology direction: the desired skill scan solution needed to be a web-accessed application surfaced via ETF\u0027s Umbraco website, leveraging Azure B2C Single Sign-On already in place; core business data resides in Microsoft Dynamics 365 CRM.\nScope of work:\nThe Education and Training Foundation (ETF) has procured a supplier, following its internal competitive Request for Quotation process, to design, develop and implement a new digital assessment and CPD\u2011support platform for the Further Education sector. The scope of the contract includes: \n1. Professional Standards Assessment \nDevelopment of a digital self\u2011assessment tool aligned to the ETF Professional Standards for Teachers, Trainers and Leaders. The solution will capture confidence and frequency scores, reflective comments, and generate both quantitative and qualitative insights. Organisational-level benchmarking and automated links to CPD recommendations are required. \n2. Training Needs Analysis (TNA) \nCreation of integrated Individual (ITNA) and Organisational (OTNA) Training Needs Analysis functionality. The platform must identify priority training gaps, produce visual outputs (including web/spider diagrams), support strategic workforce planning, and enable evaluation across impact, engagement, and workplace transfer of learning. \n3. CPD and PDP Integration \nA fully connected workflow between assessment outputs, CPD resources and Personal Development Plans (PDPs). Individuals must be able to set priorities, track progress, record reflections, and achieve milestones. Completed CPD should update PDPs automatically, with features to promote learner engagement and motivation. \n4. AI\u2011Driven Recommendation Services \nImplementation of explainable AI to map assessment results to relevant CPD opportunities from ETF\u2019s offer, its LMS, and appropriate external content. The service must support personalisation based on learner preferences such as time availability and learning style, while including mechanisms to detect and minimise bias. \n5. Reporting and Evaluation \nDelivery of dashboards for individual, organisational, and sector\u2011level reporting. Outputs must cover training priorities, confidence\u2013frequency diagrams, evaluation metrics, and benchmarking (subject to consent). Data exports to CSV/Excel and integration with Power BI are required. \n6. Non\u2011Functional Requirements \nThe supplier must meet ETF and DfE standards for: \n- Security and Compliance: GDPR/UK DPA, encryption, role\u2011based access, audit trails, data\u2011retention controls, and provision of materials for the DfE Authority to Operate process (e.g., security plan, DPIA inputs, penetration test results). \n- Accessibility: Compliance with WCAG 2.2 AA. \n- Performance and Availability: \u003c2\u2011second response times at P95 and defined SLAs and error budgets. \n- Interoperability: Open APIs and webhooks for CRM, LMS, and Umbraco CMS integration. \n- Ethical AI: Measures to monitor, mitigate, and correct algorithmic bias. \n7. Systems Integrations \nThe service will integrate with: \n- ETF\u2019s Umbraco website via Azure B2C SSO \n- Dynamics 365 CRM for profiles, organisations and consent \n- The ETF Learning Platform (Thought Industries) and curated CPD resources \n- Power BI for analytics \n8. Deliverables \nThe contract covers: \n- Discovery, architecture, UX and security model design \n- MVP build: assessment tools, TNA, PDP, AI recommendations, dashboards \n- Integrations with Umbraco, Dynamics 365 and LMS \n- Assurance pack and security artefacts \n- Pilot and user testing (including accessibility verification) \n- Handover, documentation, runbooks, and training \nProcess:\nIn September 2025 ETF conducted proportionate pre-market engagement, supported by an independent technology and AI consultant, to identify suppliers with demonstrable capability in AI-enabled assessment platforms. Using objective criteria (experience in AI projects, platform maturity, and integration capability), ETF shortlisted three suppliers invited to submit expressions of interest.\nETF confirms no conflict of interest existed in the consultant\u2019s involvement, and all suppliers were treated equally and without discrimination.\nThe short-listed suppliers, were asked to submit an expression of interest containing the following content:\n1. Executive Summary.\n2. Technology \u0026 Architecture (hosting, security, AI design, integrations).\n3. Functional Fit (Professional Standards, TNA, PDP/CPD integration, outputs).\n4. Delivery Plan \u0026 Risk Management.\n5. Costs \u0026 Commercials (one-off, annual, assumptions).\n6. Case Studies (2 or more relevant solutions).\n7. Assurance \u0026 Compliance (CE+, ISO 27001, AtO experience).\n8. Accessibility \u0026 UX approach.\n9. Support Model (SLAs, onboarding, knowledge transfer, exit plan).\nThe following evaluation criteria and weightings were provided to all shortlisted suppliers within the RFQ documentation and were applied consistently and objectively:\n- Functional fit \u2013 30%\n- Architecture, security \u0026 integrations \u2013 20%\n- UX \u0026 accessibility \u2013 10%\n- Delivery approach \u2013 15%\n- Cost of ownership \u2013 15%\n- Case studies \u0026 team \u2013 10%\nA contract was awarded to the highest scoring supplier and unsuccessful suppliers notified.\nThe contract term included the delivery period plus associated warranty / support obligations to ensure full life-cycle coverage, resulting in an end date of 28 August 2026.\nThe total contract value (including all options, extensions, and warranty): \u00a3213,000 including VAT.",
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    "title": "AI-enabled Professional Standards Assessment and Training Needs Analysis (Individuals and Organisations)"
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