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Contract for Legacy Hardware Maintenance Contract

City & County of Swansea

Buyer Contact Info

Buyer Name: City & County of Swansea

Buyer Address: Civic Centre, Swansea, UKL18, SA1 3SN, United Kingdom

Contact Name: Lisa Evans

Contact Email: lisa.evans5@swansea.gov.uk

Contact Telephone: +447966230649

Status
active
Procedure
open
Value
50000.0 GBP
Gross: 60000 GBP
Published
23 Feb 2026, 16:36
Deadline
23 Mar 2026, 12:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
50300000 - Repair, maintenance and associated services related to personal computers, office equipment, telecommunications and audio-visual equipment
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

We are seeking a supplier to provide break fix resolution to legacy hardware used by the City and County of Swansea as detailed in the specification. This will be a three year contract but there will be a reduction over the three years in the hardware requiring cover. A list of the current hardware requirement is provided, please note that the primary data centre in the Civic Centre is due to be closed March 2027. Most of the hardware at this site will be decommissioned but some (TBC) may be repurposed in alternative sites. Please provide a price per line item for the cost for the whole contract. Swansea Council acknowledge that some of the items may no longer be supported please indicate on the schedule any items you are unable to cover Please note the Council reserves the right not to, and may, remove certain items from the final awarded maintenance support contract. All bids will then be evaluated against that final hardware item list on a like for like basis.

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/016230-2026

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: GBP 50,000

Lot 1 Value (Gross): GBP 60,000

Lot 1 Contract Start: 2026-04-01T00:00:00+01:00

Lot 1 Contract End: 2029-03-31T23:59:59+01:00

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (quality): Quality (20%)

Lot 1 Award Criterion (price): Price (80%)

Documents

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
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    "submissionMethodDetails": "Project ref No. 62257    ITT Ref No. 115848    Register your company on the eTenderWales portal (this is only required once):\u2014 Navigate to the portal: http://etenderwales.bravosolution.co.uk\u2014 Click the \u201cSuppliers register here\u201d link.\u2014 Enter your correct business and user details.\u2014 Note the username you chose and click \u201cSave\u201d when complete.\u2014 You will shortly receive an e-mail with your unique password (please keep this secure).\u2014 Agree to the terms and conditions and click \u201ccontinue\u201d.2. Express an interest in the project:\u2014 Login to the portal with your username/password.\u2014 Click the \u201cITTs Open to All Suppliers\u201d link (these are the ITTs open to any registered supplier).\u2014 Click on the relevant ITT to access the content.\u2014 Click the \u201cExpress Interest\u201d button in the \u201cActions\u201d box on the left-hand side of the page.\u2014 This will move the ITT into your \u201cMy ITTs\u201d page (this is a secure area reserved for your projects only).\u2014 Click on the ITT code. You can now access any attachments by clicking the \u201cSettings and Buyer Attachments\u201d in the \u201cActions\u201d box.3. Responding to the invitation to tender:\u2014 You can now choose to \u201cReply\u201d or \u201cReject\u201d (please give a reason if rejecting).\u2014 You can now use the \u201cMessages\u201d function to communicate with the buyer and seek any clarification.\u2014 Note the deadline for completion, then follow the onscreen instructions to complete the ITT.\u2014 There may be a mixture of online and offline actions for you to perform (there is detailed online help available).If you require any further assistance use the online help. Alternatively, the BravoSolution helpdesk can be contacted (Monday to Friday, 8:00 to 18:00) on:\u2014 E-mail: help@bravosolution.co.uk\u2014 Phone: +44 8003684850Thanks ",
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    "title": "Contract for Legacy Hardware Maintenance Contract",
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}