← Back to opportunities

iGene maintenance and support

NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Buyer Contact Info

Buyer Name: NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)

Buyer Address: Woodland House, Maes-Y-Coed Road, Cardiff, UKL22, CF14 4HH, United Kingdom

Contact Name: Nicola Williams

Contact Email: Nicola.williams33@wales.nhs.com

Contact Telephone: +442921500649

Status
complete
Procedure
direct
Value
87979.82 GBP
Published
23 Feb 2026, 10:56
Deadline
n/a
Contract Start
26 Nov 2025, 00:00
Contract End
25 Nov 2026, 23:59
Category
n/a
CPV
50000000 - Repair and maintenance services
Region
n/a
Awarded To
iGene maintenance and support
Official Source
Open Find a Tender

Description

The current clinical management system used by the service operates as a standalone platform and is not integrated with other genetics, hospital, or NHS Wales systems. This lack of interoperability presents challenges in accessing and managing patient information efficiently. Genetic family files are currently stored across multiple sites and locations, which increases the time and effort required to retrieve records, introduces potential risks, and can delay clinical decision-making.To address these issues, the service is seeking to implement a more centralised and integrated solution that will streamline access to patient data, improve information governance, and enhance clinical workflows. Centralising records will help ensure that clinicians have timely and secure access to the information they need, reducing administrative burden and improving patient care outcomes.Furthermore, the ability to generate accurate and detailed reports is essential for effective service planning, resource allocation, and workload management. A modernised system will support these operational needs by enabling better data capture, analysis, and reporting capabilities.This procurement reflects the service’s commitment to improving digital infrastructure in line with broader NHS Wales objectives, ensuring that systems are fit for purpose and capable of supporting future service developments.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Contracts

Contract Title: iGene maintenance and support

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Repair and maintenance services",
              "id": "50000000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKL22"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-PPON-PMRL-9588-VGJQ",
          "name": "iGene maintenance and support"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PXWV-6492-CGMN",
    "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)"
  },
  "contracts": [
    {
      "aboveThreshold": false,
      "awardID": "1",
      "dateSigned": "2025-11-24T00:00:00+00:00",
      "documents": [
        {
          "datePublished": "2026-02-23T10:56:02Z",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "015974-2026",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/015974-2026"
        }
      ],
      "id": "1",
      "period": {
        "endDate": "2026-11-25T23:59:59+00:00",
        "startDate": "2025-11-26T00:00:00+00:00"
      },
      "status": "active",
      "title": "iGene maintenance and support",
      "value": {
        "amount": 87979.82,
        "amountGross": 105575.78,
        "currency": "GBP"
      }
    }
  ],
  "date": "2026-02-23T10:56:02Z",
  "id": "015974-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-058ff3",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Cardiff",
        "postalCode": "CF14 4HH",
        "region": "UKL22",
        "streetAddress": "Woodland House, Maes-Y-Coed Road"
      },
      "contactPoint": {
        "email": "Nicola.williams33@wales.nhs.com",
        "name": "Nicola Williams",
        "telephone": "+442921500649"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          },
          {
            "description": "Welsh devolved regulations apply",
            "id": "GB-WLS",
            "scheme": "UK_CA_DEVOLVED_REGULATIONS"
          }
        ],
        "url": "http://nwssp.nhs.wales/ourservices/procurement-services/"
      },
      "id": "GB-PPON-PXWV-6492-CGMN",
      "identifier": {
        "id": "PXWV-6492-CGMN",
        "scheme": "GB-PPON"
      },
      "name": "NHS Wales Shared Services Partnership-Procurement Services (hosted by Velindre University NHS Trust)",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Chester",
        "postalCode": "CH1 4QL",
        "region": "UKL23",
        "streetAddress": "Unit 62 CoWorkz, Minerva Ave"
      },
      "contactPoint": {
        "email": "sales@genialgenetics.com"
      },
      "details": {
        "scale": "large",
        "vcse": false
      },
      "id": "GB-PPON-PMRL-9588-VGJQ",
      "identifier": {
        "id": "PMRL-9588-VGJQ",
        "scheme": "GB-PPON"
      },
      "name": "iGene maintenance and support",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "The current clinical management system used by the service operates as a standalone platform and is not integrated with other genetics, hospital, or NHS Wales systems. This lack of interoperability presents challenges in accessing and managing patient information efficiently. Genetic family files are currently stored across multiple sites and locations, which increases the time and effort required to retrieve records, introduces potential risks, and can delay clinical decision-making.To address these issues, the service is seeking to implement a more centralised and integrated solution that will streamline access to patient data, improve information governance, and enhance clinical workflows. Centralising records will help ensure that clinicians have timely and secure access to the information they need, reducing administrative burden and improving patient care outcomes.Furthermore, the ability to generate accurate and detailed reports is essential for effective service planning, resource allocation, and workload management. A modernised system will support these operational needs by enabling better data capture, analysis, and reporting capabilities.This procurement reflects the service\u2019s commitment to improving digital infrastructure in line with broader NHS Wales objectives, ensuring that systems are fit for purpose and capable of supporting future service developments.",
    "id": "CAV-DCO (25-26) 75",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Below threshold - without competition",
    "status": "complete",
    "title": "iGene maintenance and support"
  }
}