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Out of Hours GP Services and 111 Helpline IUCS

NHS Cornwall and the Isles of Scilly Integrated Care Board

Buyer Contact Info

Buyer Name: NHS Cornwall and the Isles of Scilly Integrated Care Board

Buyer Address: Part 2S, Chy Trevail, Beacon Technology Park, Dunmere Road, Bodmin, Cornwall, UKK30, PL31 2FR, United Kingdom

Contact Name: Procurement team

Contact Email: ciosicb.procure@nhs.net

Contact Telephone: +17 26627800

Status
complete
Procedure
limited
Value
53643702.51 GBP
Published
20 Feb 2026, 16:37
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
85100000 - Health services
Region
n/a
Awarded To
Kernow Health CIC
Official Source
Open Find a Tender

Description

Out of Hours GP Services and 111 Helpline IUCS

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: The aim of the assessment is to identify Cornwall 111 Integrated Urgent Care Service (IUCS) provides 24/7 telephone triage cover as well as Home Visiting and Treatment Centre services on weekday evenings, overnight and all day at weekends (the out of hours period). On Bank Holidays, an additional 300 hours of clinical cover is provided. In addition to this, the service supports the wider CIOS health and care system with a significant number of initiatives focused on admission avoidance such as Ambulance/ED/MIU validations, ITK link, Falls and Right Care Car.<br/><br/>Contract dates: 01/04/2026 - 31/03/2029 (3years)<br/>3 Year Contract Value: £48,206,946.00

Lot 1 Status: cancelled

Lot 1 Has Options: No

Lot 1 Award Criterion (quality): Quality and innovation

Lot 1 Award Criterion (quality): Social value

Lot 1 Award Criterion (quality): Integration, collaboration and service sustainability

Lot 1 Award Criterion (quality): Improving access, reducing health inequalities and facilitating choice

Lot 1 Award Criterion (cost): Value

Raw Notice JSON

Expand raw payload
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  },
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      "dateSigned": "2026-02-20T00:00:00Z",
      "id": "015840-2026-1",
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      "value": {
        "amount": 53643702.51,
        "currency": "GBP"
      }
    }
  ],
  "date": "2026-02-20T16:37:31Z",
  "description": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to decision makers by 04/03/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR.\u003cbr/\u003e\u003cbr/\u003eWritten representations should be sent to ciosicb.procure@nhs.net.\u003cbr/\u003e\u003cbr/\u003eDecision-makers: Relationship director, Deputy programme lead for urgent, emergency and intermediate care, Transformation and change manager, Procurement manager, Procurement officer, Finance business partner, Quality manager, Emergency Department Consultant.\u003cbr/\u003e\u003cbr/\u003eConflicts of interest identified among the assessment team: 2 minor conflicts of interest. The non-conflicted members have assessed the nature and risk of this conflict, and have decided which steps to take to avoid or manage it. It was decided this member would assess the information and be involved in the assessment process, but would not be responsible in the final decision making or sign off of this project. \u003cbr/\u003e\u003cbr/\u003eThe relevant authority is of the view that the existing provider is satisfying the existing contract to a sufficient standard, according to the detail outlined in the contract, and considering the key criteria and applying the basic selection criteria.\u003cbr/\u003e\u003cbr/\u003eThe relevant authority is of the view that the existing provider will likely satisfy the proposed contract to a sufficient standard considering the key criteria and applying the basic selection criteria.\u003cbr/\u003e\u003cbr/\u003eThe relevant authority is satisfied where all Basic Selection Criteria are assessed as passed (including any assessment of criteria as non-applicable) and all Key Selection Criteria are assessed as \u2018Assured\u2019. The assessment viewed each criterion as stated above to be of equal importance and proportionate to the deliverables within the contract. All criterion is in line with PSR legislation.",
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  "language": "en",
  "ocid": "ocds-h6vhtk-0659a4",
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      },
      "contactPoint": {
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        "url": "https://www.cios.icb.nhs.uk/"
      },
      "id": "GB-FTS-141144",
      "identifier": {
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    {
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        "postalCode": "TR1 3LP",
        "region": "UK",
        "streetAddress": "Kernow Health CIC, 1st Floor Cudmore House, Oak Lane, Truro"
      },
      "contactPoint": {
        "email": "kernowhealthcic.enquiries@nhs.net",
        "telephone": "+18 72222400"
      },
      "details": {
        "scale": "large",
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      },
      "id": "GB-FTS-82236",
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        "locality": "London",
        "postalCode": "EC4Y 1EU",
        "streetAddress": "70 Fleet Street"
      },
      "contactPoint": {
        "email": "info@cedr.com"
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      "details": {
        "url": "https://www.cedr.com/"
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      "id": "GB-FTS-3081",
      "identifier": {
        "legalName": "Centre for Effective Dispute Resolution"
      },
      "name": "Centre for Effective Dispute Resolution",
      "roles": [
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  ],
  "tag": [
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  "tender": {
    "classification": {
      "description": "Health services",
      "id": "85100000",
      "scheme": "CPV"
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    "coveredBy": [
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    "description": "Out of Hours GP Services and 111 Helpline IUCS",
    "id": "C394910",
    "items": [
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        "id": "1",
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    "legalBasis": {
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            {
              "description": "20",
              "name": "Integration, collaboration and service sustainability",
              "type": "quality"
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            {
              "description": "20",
              "name": "Improving access, reducing health inequalities and facilitating choice",
              "type": "quality"
            },
            {
              "description": "20",
              "name": "Value",
              "type": "cost"
            }
          ]
        },
        "description": "The aim of the assessment is to identify Cornwall 111 Integrated Urgent Care Service (IUCS) provides 24/7 telephone triage cover as well as Home Visiting and Treatment Centre services on weekday evenings, overnight and all day at weekends (the out of hours period). On Bank Holidays, an additional 300 hours of clinical cover is provided. In addition to this, the service supports the wider CIOS health and care system with a significant number of initiatives focused on admission avoidance such as Ambulance/ED/MIU validations, ITK link, Falls and Right Care Car.\u003cbr/\u003e\u003cbr/\u003eContract dates: 01/04/2026 - 31/03/2029 (3years)\u003cbr/\u003e3 Year Contract Value: \u00a348,206,946.00",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "limited",
    "procurementMethodDetails": "Award procedure without prior publication of a call for competition",
    "procurementMethodRationale": "This is a Provider Selection Regime (PSR) intention to award notice. The awarding of this contract is subject to the Health Care Services (Provider Selection Regime) Regulations 2023. For the avoidance of doubt, the provisions of the Public Contracts Regulations 2015 do not apply to this award. The standstill period begins on the day after the publication of this notice. Representations by providers must be made to the relevant authority by 20/02/2026. This contract has not yet formally been awarded; this notice serves as an intention to award under the PSR\u0027.",
    "procurementMethodRationaleClassifications": [
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        "description": "The procurement falls outside the scope of application of the directive",
        "id": "D_OUTSIDE_SCOPE",
        "scheme": "TED_PT_AWARD_CONTRACT_WITHOUT_CALL"
      }
    ],
    "status": "complete",
    "title": "Out of Hours GP Services and 111 Helpline IUCS"
  }
}