ITSM Ticketing System

{
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Software package and information systems",
              "id": "48000000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKG13"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "goods",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-04759927",
          "name": "NODE 4 LIMITED"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PXNY-4251-DZLZ",
    "name": "The Police and Crime Commissioner for Warwickshire"
  },
  "contracts": [
    {
      "aboveThreshold": false,
      "awardID": "1",
      "dateSigned": "2025-03-27T00:00:00Z",
      "documents": [
        {
          "datePublished": "2025-04-17T09:20:55+01:00",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "015745-2025",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/015745-2025"
        }
      ],
      "hasRenewal": true,
      "id": "1",
      "period": {
        "endDate": "2025-06-30T23:59:59+01:00",
        "maxExtentDate": "2025-09-30T23:59:59+01:00",
        "startDate": "2025-04-01T00:00:00+01:00"
      },
      "renewal": {
        "description": "Rolling monthly extensions following initial term.  Expected to use at least 3 months of extensions to end September 2025."
      },
      "status": "active",
      "value": {
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        "amountGross": 50400,
        "currency": "GBP"
      }
    }
  ],
  "date": "2025-04-17T09:20:55+01:00",
  "id": "015745-2025",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05047b",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Leek Wootton",
        "postalCode": "CV35 7QB",
        "region": "UKG13",
        "streetAddress": "Warwickshire Police Headquarters"
      },
      "contactPoint": {
        "email": "procurement@warwickshire.police.uk"
      },
      "details": {
        "classifications": [
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            "description": "Public authority - sub-central government",
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      },
      "id": "GB-PPON-PXNY-4251-DZLZ",
      "identifier": {
        "id": "PXNY-4251-DZLZ",
        "scheme": "GB-PPON"
      },
      "name": "The Police and Crime Commissioner for Warwickshire",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "PZGH-1445-XRJZ",
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        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Derby",
        "postalCode": "DE24 8HZ",
        "region": "UKF11",
        "streetAddress": "Unit 1a-1b Millennium Way"
      },
      "contactPoint": {
        "email": "bidmanagement@node4.co.uk"
      },
      "details": {
        "scale": "large",
        "url": "http://www.node4.co.uk",
        "vcse": false
      },
      "id": "GB-COH-04759927",
      "identifier": {
        "id": "04759927",
        "scheme": "GB-COH"
      },
      "name": "NODE 4 LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "The Police \u0026 Crime Commissioner for Warwickshire has awarded a contract on behalf of Warwickshire Police for the continued provision of an ITSM Ticketing System.  This was following an internal exemption process from getting quotes due to the requirement to continue using the existing ITSM system whilst moving to an inhouse model of digital support, with a view to conducting a procurement process later in the year for a ITSM solution.",
    "id": "WPA25-0023 (EX25-0019)",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
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        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Below threshold - without competition",
    "status": "complete",
    "title": "ITSM Ticketing System"
  }
}