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MAINTENANCE & CORRECTIVE SERVICE OF FREEDOM EVO

Cardiff and Vale University Health Board

Buyer Contact Info

Buyer Name: Cardiff and Vale University Health Board

Buyer Address: Woodland House Maes y Coed Road, Cardiff, UKL22, CF14 4HH, United Kingdom

Contact Name: Nicola Williams

Contact Email: Nicola.williams33@wales.nhs.com

Contact Telephone: +442921500649

Buyer Name: NHS Wales Shared Services Partnership (hosted by Velindre University NHS Trust)

Buyer Address: 4-5 Charnwood Court Heol Billingsley, Cardiff, UKL15, CF15 7QZ, United Kingdom

Contact Email: Corporate.Services2@wales.nhs.uk

Status
complete
Procedure
direct
Value
60102.0 GBP
Published
19 Feb 2026, 09:20
Deadline
n/a
Contract Start
31 Mar 2026, 23:00
Contract End
31 Mar 2029, 22:59
Category
n/a
CPV
50400000 - Repair and maintenance services of medical and precision equipment
Region
n/a
Awarded To
Tecan UK Ltd
Official Source
Open Find a Tender

Description

This contract covers the provision of Tecan’s Te Care Complete maintenance service for the FREEDOM EVO 100 system used within Cardiff & Vale University Health Board. The equipment is essential to the delivery of clinical diagnostic services, and continued manufacturer led maintenance is required to ensure reliability, rapid fault resolution, and access to specialist technical expertise. Tecan provides timely availability of Original Equipment Manufacturer (OEM) parts, qualified field service engineers, and software troubleshooting support, all of which are critical to maintaining safe and uninterrupted laboratory operations. The agreement will be awarded through a Transparency Notice, in line with procurement legislation, to formally notify the market of the Health Board’s intention to award a direct contract. This route is appropriate due to the specialist and proprietary nature of the equipment, which limits the maintenance service to the original manufacturer.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Awards

Award Title: MAINTENANCE & CORRECTIVE SERVICE OF FREEDOM EVO

Raw Notice JSON

Expand raw payload
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