Buyer Name: Train Information Services Ltd
Buyer Address: Rail Delivery Group Ltd First Floor North, 1 Puddle Dock, London, London, UKI31, EC4V 3DS, United Kingdom
Contact Email: procurement@raildeliverygroup.co.uk
Buyer Name: Train Information Services Ltd
Buyer Address: Rail Delivery Group Ltd First Floor North, 1 Puddle Dock, London, London, UKI31, EC4V 3DS, United Kingdom
Contact Email: procurement@raildeliverygroup.co.uk
Extension of previously procured services
No linked documents found for this notice.
Lot 1 Status: complete
Document Description: Not published
{
"awards": [
{
"id": "1",
"items": [
{
"additionalClassifications": [
{
"description": "Railway transport services",
"id": "60200000",
"scheme": "CPV"
}
],
"id": "1",
"relatedLot": "1"
}
],
"mainProcurementCategory": "services",
"relatedLots": [
"1"
],
"status": "active",
"suppliers": [
{
"id": "GB-PPON-PWZJ-8174-DHQG",
"name": "SilverRail"
}
]
}
],
"buyer": {
"id": "GB-COH-08176197",
"name": "Train Information Services Ltd"
},
"contracts": [
{
"aboveThreshold": true,
"awardID": "1",
"dateSigned": "2025-08-07T00:00:00+01:00",
"documents": [
{
"datePublished": "2026-02-17T17:11:30Z",
"description": "Contract details notice on Find a Tender",
"documentType": "contractNotice",
"format": "text/html",
"id": "014522-2026",
"noticeType": "UK7",
"url": "https://www.find-tender.service.gov.uk/Notice/014522-2026"
}
],
"hasOptions": true,
"hasRenewal": true,
"id": "1",
"options": {
"description": "Minor changes to scope"
},
"period": {
"endDate": "2027-03-31T23:59:59+01:00",
"maxExtentDate": "2029-03-31T23:59:59+01:00",
"startDate": "2025-08-07T00:00:00+01:00"
},
"renewal": {
"description": "2 year extension if required"
},
"status": "active",
"value": {
"amountGross": 6240000,
"currency": "GBP"
}
}
],
"date": "2026-02-17T17:11:30Z",
"id": "014522-2026",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-0565c2",
"parties": [
{
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "EC4V 3DS",
"region": "UKI31",
"streetAddress": "Rail Delivery Group Ltd \u200bFirst Floor North, \u200b1 Puddle Dock, \u200bLondon"
},
"contactPoint": {
"email": "procurement@raildeliverygroup.co.uk"
},
"details": {
"classifications": [
{
"description": "Public authority - sub-central government",
"id": "publicAuthoritySubCentralGovernment",
"scheme": "UK_CA_TYPE"
}
]
},
"id": "GB-COH-08176197",
"identifier": {
"id": "08176197",
"scheme": "GB-COH"
},
"name": "Train Information Services Ltd",
"roles": [
"buyer"
]
},
{
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "WC2E 7JS",
"region": "UKI32",
"streetAddress": "27 Maiden Ln,"
},
"contactPoint": {
"email": "tim.martin@silverrailtech.com"
},
"details": {
"publicServiceMissionOrganization": false,
"scale": "large",
"shelteredWorkshop": false,
"vcse": false
},
"id": "GB-PPON-PWZJ-8174-DHQG",
"identifier": {
"id": "PWZJ-8174-DHQG",
"scheme": "GB-PPON"
},
"name": "SilverRail",
"roles": [
"supplier"
]
}
],
"tag": [
"award",
"contract"
],
"tender": {
"description": "Extension of previously procured services",
"documents": [
{
"description": "Not published",
"documentType": "conflictOfInterest",
"id": "conflictOfInterest"
}
],
"id": "ocds-h6vhtk-0565c2",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"lots": [
{
"id": "1",
"status": "complete"
}
],
"procurementMethod": "direct",
"procurementMethodDetails": "Direct award",
"procurementMethodRationale": "The IPTIS algorithm has been refined over many years to meet the specific requirements of RDG and SilverRail clients. Due to the complexity of features built around this system, replacing it would disrupt numerous interconnected National Rail services, including the nationalrail.co.uk website. Introducing a new journey planner engine would likely lead to system incompatibilities, which could degrade customer experience, cause outages, and harm RDG\u2019s reputation.\nA wide network of over 100 downstream industry organisations\u2014including TOCs and third-party retailers\u2014depend on data feeds generated by IPTIS. Critical systems such as IDMS (Industry Data Management System), the Disruption API, and the Bulletins service all rely on IPTIS data to function effectively. Additionally, the NRE Contact Centre depends on a bespoke interface built on this platform to deliver accurate and timely information to customers.\nThe interdependencies between these systems are extensive and deeply embedded. Changing the core journey planning engine would trigger cascading technical and operational challenges, requiring significant reengineering of APIs, frontend platforms, and third-party systems. Furthermore, differences in data schemas and endpoints would necessitate broad changes across the ecosystem, some involving data structures originating from IDMS itself.\nGiven the critical role these services play in RDG\u2019s operations and their alignment with mandated directives and stakeholder expectations from the DfT, maintaining continuity and compatibility is essential.",
"procurementMethodRationaleClassifications": [
{
"id": "additionalRepeatFurtherFollowingCompetitiveProcedure"
}
],
"specialRegime": [
"utilities"
],
"status": "complete",
"title": "IPTIS"
}
}