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Bus Franchising Contract Management System

Liverpool City Region Combined Authority

Buyer Contact Info

Buyer Name: Liverpool City Region Combined Authority

Buyer Address: 1 Mann Island, Liverpool, UKD72, L3 1BP, United Kingdom

Contact Email: tender@liverpoolcityregion-ca.gov.uk

Status
complete
Procedure
open
Value
1392000.0 GBP
Published
17 Feb 2026, 11:57
Deadline
n/a
Contract Start
10 Mar 2026, 00:00
Contract End
09 Mar 2031, 23:59
Category
n/a
CPV
72000000 - IT services: consulting, software development, Internet and support
Region
n/a
Awarded To
netBI Pty Ltd
Official Source
Open Find a Tender

Description

Liverpool City Region Combined Authority (LCRCA) is preparing to implement bus franchising across the region, with the first franchised services scheduled to commence on 6 September 2026. As part of this transformation, LCRCA requires a robust, scalable and data-driven approach to contract management, payments and performance monitoring, with the system required to provide consistent, high-quality data across all operators, routes and reporting periods. LCRCA requires a modern, cloud-based, fully auditable system that delivers end-to-end management of franchise contracts and ensures accurate, repeatable and reliable calculation of operator payments. The CMS and PPC (Payment Performance Calculator) must give LCRCA and franchise operators a clear, shared view of live performance, contractual obligations, lost mileage, variations, KPI outcomes and payment adjustments. The solution must reduce manual intervention, increase operational efficiency, and support the delivery of a consistent, region-wide performance framework that helps improve service quality, reliability and customer experience.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Raw Notice JSON

Expand raw payload
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      },
      "date": "2026-02-16T00:00:00Z",
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    "title": "Bus Franchising Contract Management System"
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}