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Contract for Enterprise Service Management System

Liverpool John Moores University

Buyer Contact Info

Buyer Name: Liverpool John Moores University

Buyer Address: Exchange Station, Liverpool, UKD72, L22QP, United Kingdom

Contact Email: PurchaseOrderQueries@ljmu.ac.uk

Status
complete
Procedure
open
Value
767990.0 GBP
Published
08 Apr 2025, 10:27
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
goods
CPV
48451000 - Enterprise resource planning software package
Region
n/a
Awarded To
Halo Service Solutions Ltd
Official Source
Open Find a Tender

Description

We have now awarded this requirement: The University is seeking to procure a cloud-based Enterprise Service Management (ESM) solution to facilitate the management of all aspects of service to staff, students and external partners, beginning with existing users (>400) of our current system in the first instance, but extending to other parts of the university in the near future in a phased approach. All staff and students will need access to the customer facing portal. We will also need to offer guest access to external enquirers including alumni, prospective students and contacts in other organisations, such as the local council and other government or higher education authorities.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: This has now been awarded

Lot 1 Status: cancelled

Lot 1 Has Options: Yes

Lot 1 Options: We are able to extend for a period of 12 months as per the tender pack and contract notice

Raw Notice JSON

Expand raw payload
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