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Provision of Translation Services

Glasgow City Council

Buyer Contact Info

Buyer Name: Glasgow City Council

Buyer Address: 40 John St, City Chambers, Glasgow, UKM82, G2 1DU, United Kingdom

Contact Name: James Cook

Contact Email: james.cook@glasgow.gov.uk

Contact Telephone: +44 1412876429

Status
complete
Procedure
open
Value
4439830.0 GBP
Published
07 Apr 2025, 13:35
Deadline
n/a
Contract Start
n/a
Contract End
n/a
Category
services
CPV
79530000 - Translation services
Region
n/a
Awarded To
Premium Linguistic Services
Official Source
Open Find a Tender

Description

The council is seeking to outsource for the first time the translation services provision which is currently being provided in-house. The council require a service provided to provide in person face to face translation from both non English language or dialect to English language and vice versa, within the council’s properties or at other nominated locations as well as telephone, video conference services and document translation from both non English language or dialect to English language and vice versa. As this is an in-house service currently there will be a TUPE implication which will include 70 sessional interpreters, 2 Admin staff and sessional accessor.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot Description: The council is seeking to outsource for the first time the translation services provision which is currently being provided in-house. The council require a service provided to provide in person face to face translation from both non English language or dialect to English language and vice versa, within the council’s properties or at other nominated locations as well as telephone, video conference services and document translation from both non English language or dialect to English language and vice versa. As this is an in-house service currently there will be a TUPE implication which will include 70 sessional interpreters, 2 Admin staff and sessional accessor. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts (Scotland) Regulations 2015.

Lot 1 Status: cancelled

Lot 1 Has Options: No

Lot 1 Award Criterion (quality): Service Delivery

Lot 1 Award Criterion (quality): Business Continuity

Lot 1 Award Criterion (quality): Human Resurces

Lot 1 Award Criterion (quality): innovation

Lot 1 Award Criterion (quality): Sustainability

Lot 1 Award Criterion (quality): Fair Work First

Raw Notice JSON

Expand raw payload
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        {
          "id": "GB-FTS-143157",
          "name": "Premium Linguistic Services"
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    {
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      "dateSigned": "2025-02-25T00:00:00Z",
      "id": "013420-2025-GCC006168CPU-1",
      "status": "active",
      "value": {
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        "currency": "GBP"
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  ],
  "date": "2025-04-07T14:35:47+01:00",
  "description": "ESPD Questions 4D.1 4D1.1 4D1.2 4D2 4D2.1 and 4D2.2 bidders must hold the certificates for Quality Control and Environmental Management Standards or comply with all the questions noted in SPD Section 4D. Please refer to the \u2018SPD Statements\u2019 within the Tender document.FOI Act is contained in Appendix A of the ITT. Applicants must note the implications of this legislation and ensure that any information they wish the council to consider withholding is specifically indicated on the FOI Certificate contained within Technical Envelope within tender portal (NB the council does not bind itself to withhold this information).Certificate.Amendments-Applicants must enter any clause, condition, amendment to specification or any other qualification they may wish to make conditional to this offer. Applicants will be required to complete the tenderers amendment certificate contained in the technical Envelope within tender portal (at ITT stage).Prompt Payment-The successful tenderer shall, as a condition of being awarded the tender, be required to demonstrate to the council\u0027s satisfaction that all funds due to the tenderer\u0027s permitted sub-contractors in respect of these works are paid timeously and that as a minimum invoices rendered by subcontractors shall (unless formally disputed by the tenderer) be paid within 30 days of receipt. The successful tenderer shall also impose this condition on its subcontractors in respect of payments due to any sub-sub-contractors,if any.Applicants will be required to complete the prompt payment certificate contained in the Technical Envelope area within tender portal.Non\u2013Collusion-Applicants will be required to complete the Non-Collusion certificate contained in the Technical Envelope area within the tender portal.Insurance Mandate-All successful suppliers will be required to sign an Insurance Mandate, which will be issued in conjunction with the award letter authorising the Council to request copies of insurance documents from the supplier\u2019s insurance provider. If the mandate is not signed and returned the Council reserves the right to request copies of insurance certificates from bidders at any point during the contract period.Terms and Conditions are located within the Buyers Attachments area of the tender portal.Request for Documentation: Once the Evaluation of Price and Quality has been completed, the recommended Bidder will be expected to provide all documentation as specified in the SPD.Bidders must supply the relevant information within 5 working days. Failure to provide this information within the specified time may result in your bid being rejected and the Council proceeding with the procurement exercise to the next appropriate bidder.Additional information pertaining to this contract notice is contained within the ITT documents.\n(SC Ref:795539)",
  "id": "013420-2025",
  "initiationType": "tender",
  "language": "en",
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      "address": {
        "countryName": "United Kingdom",
        "locality": "Glasgow",
        "postalCode": "G2 1DU",
        "region": "UKM82",
        "streetAddress": "40 John St, City Chambers"
      },
      "contactPoint": {
        "email": "james.cook@glasgow.gov.uk",
        "name": "James Cook",
        "telephone": "+44 1412876429"
      },
      "details": {
        "classifications": [
          {
            "description": "Regional or local authority",
            "id": "REGIONAL_AUTHORITY",
            "scheme": "TED_CA_TYPE"
          },
          {
            "description": "General public services",
            "id": "01",
            "scheme": "COFOG"
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        ],
        "url": "http://www.glasgow.gov.uk"
      },
      "id": "GB-FTS-73933",
      "identifier": {
        "legalName": "Glasgow City Council"
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      "name": "Glasgow City Council",
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        "locality": "Birmingham",
        "postalCode": "B42 1DY",
        "region": "UKG31",
        "streetAddress": "Unit 4, Great Barr Business Park, Baltimore Road"
      },
      "details": {
        "scale": "sme"
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      "id": "GB-FTS-143157",
      "identifier": {
        "legalName": "Premium Linguistic Services"
      },
      "name": "Premium Linguistic Services",
      "roles": [
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    },
    {
      "address": {
        "countryName": "United Kingdom",
        "locality": "Glasgow",
        "postalCode": "G5 9DA",
        "streetAddress": "PO BOX 23, 1 Carlton Place"
      },
      "contactPoint": {
        "email": "glasgow@scotcourts.gov.uk"
      },
      "details": {
        "url": "https://www.scotcourts.gov.uk/courts-and-tribunals/courts-tribunals-and-office-locations/find-us/glasgow-sheriff-court-and-justice-of-the-peace-court/"
      },
      "id": "GB-FTS-18787",
      "identifier": {
        "legalName": "Glasgow Sheriff Court \u0026 Justice of the Peace Court"
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  "tag": [
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  "tender": {
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      "description": "Translation services",
      "id": "79530000",
      "scheme": "CPV"
    },
    "coveredBy": [
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    ],
    "description": "The council is seeking to outsource for the first time the translation services provision which is currently being provided in-house. The council require\na service provided to provide in person face to face translation from both non English language or dialect to English language and vice versa, within\nthe council\u2019s properties or at other nominated locations as well as telephone, video conference services and document translation from both non\nEnglish language or dialect to English language and vice versa. As this is an in-house service currently there will be a TUPE implication which will\ninclude 70 sessional interpreters, 2 Admin staff and sessional accessor.",
    "id": "GCC006168CPU",
    "items": [
      {
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          {
            "description": "Translation services",
            "id": "79530000",
            "scheme": "CPV"
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          }
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        "deliveryLocation": {
          "description": "Glasgow"
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        "id": "1",
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    ],
    "legalBasis": {
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      "scheme": "CELEX"
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    "lots": [
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              "description": "40",
              "name": "Service Delivery",
              "type": "quality"
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            {
              "description": "3",
              "name": "Business Continuity",
              "type": "quality"
            },
            {
              "description": "5",
              "name": "Human Resurces",
              "type": "quality"
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              "name": "innovation",
              "type": "quality"
            },
            {
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              "name": "Sustainability",
              "type": "quality"
            },
            {
              "description": "5",
              "name": "Fair Work First",
              "type": "quality"
            },
            {
              "description": "35",
              "type": "price"
            }
          ]
        },
        "description": "The council is seeking to outsource for the first time the translation services provision which is currently being provided in-house. The council require\na service provided to provide in person face to face translation from both non English language or dialect to English language and vice versa, within\nthe council\u2019s properties or at other nominated locations as well as telephone, video conference services and document translation from both non\nEnglish language or dialect to English language and vice versa. As this is an in-house service currently there will be a TUPE implication which will\ninclude 70 sessional interpreters, 2 Admin staff and sessional accessor. Additional information: Economic operators may be excluded from this competition if they are in any of the situations referred to in regulation 58 of the Public Contracts\n(Scotland) Regulations 2015.",
        "hasOptions": false,
        "id": "1",
        "status": "cancelled"
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "reviewDetails": "Glasgow City Council (\u201cthe Council\u201d) must, by notice in writing as soon as possible after the decision has been made, inform all bidders and\ncandidates concerned of its decision to award the contract, conclude the framework agreement or establish a dynamic purchasing system. The Council must allow a period of at least the relevant standstill period (where the notice is sent by facsimile or electronic means the period is 10 days ending at midnight at the end of the 10th day after that on which the last notice is sent, when sent by other means the period is 15 days) to elapse between the\ndate of despatch of the notice referred to in Regulation 85(1) of the Public Contracts (Scotland) Regulations 2015 (\u201cthe Regulations\u201d). The Council is\nobliged to comply with the Regulations and any eligible economic operator can bring an action in the Sheriff Court or the Court of Session where as a\nconsequence of a breach by the Council, suffers or risks suffering loss or damage. The bringing of court proceedings during the standstill period\nmeans that the Council must not enter into the contract, conclude the framework agreement or establish the dynamic purchasing system unless the\nproceedings are determined, discontinued or disposed of; or the court, by interim order, brings to an end the prohibition. The bringing of court\nproceedings after the standstill period has elapsed and the remedies that are available to the courts are detailed in the Regulations. Economic\nOperators can write to the Council seeking further clarification on the notice, to which the Council must respond within 15 days. Economic Operators\nshould be mindful to seek their own independent legal advice when they consider appropriate to do so.",
    "status": "complete",
    "title": "Provision of Translation Services"
  }
}