Framework Agreement for the provision of services to the Norfolk and Suffolk Music Hub

{
  "buyer": {
    "id": "GB-PPON-PDYH-3246-XWTR",
    "name": "Norfolk County Council"
  },
  "date": "2026-02-13T07:42:41Z",
  "id": "013208-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05e4c9",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Norwich",
        "postalCode": "NR1 2DH",
        "region": "UKH15",
        "streetAddress": "County Hall, Martineau Lane"
      },
      "contactPoint": {
        "email": "sourcingteam@norfolk.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
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      },
      "id": "GB-PPON-PDYH-3246-XWTR",
      "identifier": {
        "id": "PDYH-3246-XWTR",
        "scheme": "GB-PPON"
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      "name": "Norfolk County Council",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tenderUpdate"
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  "tender": {
    "aboveThreshold": true,
    "additionalProcurementCategories": [
      "goods"
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    "amendments": [
      {
        "description": "Addition of the Pricing Schedule",
        "id": "013208-2026"
      }
    ],
    "awardPeriod": {
      "endDate": "2026-04-21T23:59:59+01:00"
    },
    "coveredBy": [
      "GPA"
    ],
    "description": "Norfolk County Council is seeking to appoint providers of music services to the Norfolk and Suffolk Music Hub. The Framework is split into 3 Lots.\nLot 1 - Infrastructure - split into 5 sub-lots.\nLot 1a -  Venues\nAward Criteria\nVenue Details 40%\nQuality 35%\nBusiness Continuity 15%\nSocial Value 10%\nLot 1b - First Aid\nAward Criteria\nMedical Services Details 40%\nQuality 35%\nBusiness Continuity 15%\nSocial Value 10%\nLot 1c - Security\nAward Criteria\nSecurity Services Details 40%\nQuality 35%\nBusiness Continuity 15%\nSocial Value 10%\nLot 1d - Technical\nAward Criteria\nTechnical Services Details 40%\nQuality 35%\nBusiness Continuity 15%\nSocial Value 10%\nLot 1e - Media and Marketing\nAward Criteria\nMedial and Marketing Service Details 40%\nQuality 35%\nBusiness Continuity 15%\nSocial Value 10%\nLot 2 - Professional and Delivery Services\nLot 3 - Equipment and Resources, Instrument Purchase, Repair and Servicing - split into 3 sub-lots\nLot 3a -Instrument Purchase\nAward Criteria\nService Details 30%\nQuality 25%\nGuarantees and Warranties 20%\nSuitability 15%\nSocial Value 10%\nLot3b - Instrument Repair\nAward Criteria\nInstrument Repair Service Details 45%\nQuality 45%\nSocial Value 10%\nLot 3c- Digital, Web based and Other Equipment\nDigital, Web-based and other equipment Details 50%\nQuality 40%\nSocial Value 10%\nBidders may bid for any or all lots.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "documentType": "biddingDocuments",
        "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
        "id": "A-11859",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-11859"
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      {
        "documentType": "biddingDocuments",
        "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
        "id": "A-11860",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-11860"
      },
      {
        "documentType": "biddingDocuments",
        "format": "application/vnd.openxmlformats-officedocument.wordprocessingml.document",
        "id": "A-11861",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-11861"
      },
      {
        "documentType": "biddingDocuments",
        "format": "application/vnd.openxmlformats-officedocument.spreadsheetml.sheet",
        "id": "A-11995",
        "url": "https://www.find-tender.service.gov.uk/Notice/Attachment/A-11995"
      },
      {
        "datePublished": "2026-02-13T07:42:41Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "013208-2026",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/013208-2026"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2026-02-27T14:00:00Z"
    },
    "id": "NCCT43195",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Security services",
            "id": "79710000",
            "scheme": "CPV"
          },
          {
            "description": "Event services",
            "id": "79952000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKH1"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      },
      {
        "additionalClassifications": [
          {
            "description": "Training services",
            "id": "80500000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKH1"
          }
        ],
        "id": "2",
        "relatedLot": "2"
      },
      {
        "additionalClassifications": [
          {
            "description": "Musical instruments and parts",
            "id": "37300000",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKH1"
          }
        ],
        "id": "3",
        "relatedLot": "3"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "Award Criteria\n1a Venue Details 40%\n1b Medical Services Details 40%\n1c Security Service Details 40%\n1d  Technical Service Details 40%\n1e Media and Marketing Services Details 40%",
              "name": "See Scope For  first award criteria",
              "numbers": [
                {
                  "number": 40,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 35,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Business Continuity",
              "numbers": [
                {
                  "number": 15,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Social Value",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-08-31T23:59:59+01:00",
          "maxExtentDate": "2032-08-31T23:59:59+01:00",
          "startDate": "2026-09-01T00:00:00+01:00"
        },
        "description": "This Lot is split into 5 Sub-lots\n1a Venues\n1b First Aid\n1c Security\n1d Technical\n1e Media and Marketing",
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "This is an Open Framework Agreement under section 49 of the Procurement Act 2023.\nPlease note that both Norfolk County Council and Suffolk County Council have approved a devolution deal which is expected to lead to the establishment of a Mayoral Combined County Authority with strategic powers, headed by an elected mayor. Subject to the government laying a Statutory Instrument and to its approval by Parliament to formally establish the new combined authority, the first Mayoral election is expected to be in May 2026.\nGovernment has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. One of these changes could happen without the other. The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk\u0027s current geographical boundaries."
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "title": "Infrastructure",
        "value": {
          "amount": 900000,
          "amountGross": 1080000,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "name": "Professional and Delivery Service Details",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Planning and Leading Activities",
              "numbers": [
                {
                  "number": 20,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Quality",
              "numbers": [
                {
                  "number": 25,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Business Continuity",
              "numbers": [
                {
                  "number": 15,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "name": "Social Value",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-08-31T23:59:59+01:00",
          "maxExtentDate": "2032-08-31T23:59:59+01:00",
          "startDate": "2026-09-01T00:00:00+01:00"
        },
        "description": "Norfolk and Suffolk Music Hub requires providers to support and partner with it to work directly with children and young people. This includes a range of creative organisations and music professionals who can offer a broad spectrum of musical opportunities.",
        "hasRenewal": true,
        "id": "2",
        "renewal": {
          "description": "This is an Open Framework Agreement under section 49 of the Procurement Act 2023.\nPlease note that both Norfolk County Council and Suffolk County Council have approved a devolution deal which is expected to lead to the establishment of a Mayoral Combined County Authority with strategic powers, headed by an elected mayor. Subject to the government laying a Statutory Instrument and to its approval by Parliament to formally establish the new combined authority, the first Mayoral election is expected to be in May 2026.\nGovernment has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. One of these changes could happen without the other. The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk\u0027s current geographical boundaries."
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "title": "Professional and Delivery Services",
        "value": {
          "amount": 3000000,
          "amountGross": 3600000,
          "currency": "GBP"
        }
      },
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "Lot 3 is split into to 3 sub lots\nLot 3a Instrument Purchase\nAward Criterial\nService Details 30%\nQuality 25%\nGuarantees and Warranties 20%\nSuitability 15%\nSocial Value 10%\nLot 3b Instrument Repair\nAward Criteria\nInstrument Repair Service Details 45%\nQuality 45%\nSocial Value 10%\nLot 3c Digital, Web-based and other equipment\nDigital, Web-based and other equipment Details 50%\nQuality 40%\nSocial Value 10%",
              "name": "Quality",
              "numbers": [
                {
                  "number": 100,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2030-08-31T23:59:59+01:00",
          "maxExtentDate": "2032-08-31T23:59:59+01:00",
          "startDate": "2026-09-01T00:00:00+01:00"
        },
        "description": "The Norfolk and Suffolk Music Hub is seeking a range of suppliers to supply and maintain/repair instruments.\nLot 3 is split into to 3 sub lots\nLot 3a Instrument Purchase\nAward Criterial\nService Details 30%\nQuality 25%\nGuarantees and Warranties 20%\nSuitability 15%\nSocial Value 10%\nLot 3b Instrument Repair\nAward Criteria\nInstrument Repair Service Details 45%\nQuality 45%\nSocial Value 10%\nLot 3c Digital, Web-based and other equipment\nDigital, Web-based and other equipment Details 50%\nQuality 40%\nSocial Value 10%",
        "hasRenewal": true,
        "id": "3",
        "renewal": {
          "description": "This is an Open Framework Agreement under section 49 of the Procurement Act 2023.\nPlease note that both Norfolk County Council and Suffolk County Council have approved a devolution deal which is expected to lead to the establishment of a Mayoral Combined County Authority with strategic powers, headed by an elected mayor. Subject to the government laying a Statutory Instrument and to its approval by Parliament to formally establish the new combined authority, the first Mayoral election is expected to be in May 2026.\nGovernment has also invited participation by Norfolk in Local Government Review. This process has the potential to lead to unitary local government in Norfolk. One of these changes could happen without the other. The contract may be assigned or novated to any successor authority(ies) to Norfolk County Council or to any joint body incorporating or formed by any such successor. The County Council or a successor authority or joint body may order services on behalf of other local authorities serving any area within Norfolk\u0027s current geographical boundaries."
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "title": "Equipment and Resources Instrument purchase, repair and servicing",
        "value": {
          "amount": 12000,
          "amountGross": 14400,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "active",
    "submissionMethodDetails": "This procurement will be managed electronically via the Councils e-procurement system. To participate in this procurement, applicants must first be registered on the system at https://in-tendhost.co.uk/norfolkcc. Full instructions for registration and use of the system can be found at https://in-tendhost.co.uk/norfolkcc/aspx/BuyerProfiles. Once registered you will be able to see the procurement project under the tenders section and express an interest to view the documentation and access any clarifications. If you encounter any difficulties whilst using the system you can contact the In-tend support team by phoning +44 8442728810 or e-mailing support@in-tend.co.uk.",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "techniques": {
      "frameworkAgreement": {
        "description": "This is an Open Framework Agreement and as such it is subject to section 49 of the Procurement Act 2023 with regards to reopening of the Framework, evaluation of bids, and the term of the scheme of Frameworks.\nEach time a framework user has a requirement it will either hold a further competition or directly award a contract to one supplier from information supplied in this Invitation to Tender using the following criteria.\nAbility and experience to meet the specific requirements and outcomes\nAbility to meet the required timescales\nChildren, young people and family choice\nPrice (the guide price as stated in Form G)\nLocation",
        "isOpenFrameworkScheme": true,
        "method": "withAndWithoutReopeningCompetition",
        "openFrameworkSchemeEndDate": "2032-08-31T23:59:59+01:00",
        "type": "closed"
      },
      "hasFrameworkAgreement": true
    },
    "tenderPeriod": {
      "endDate": "2026-03-13T14:00:00Z"
    },
    "title": "Framework Agreement for the provision of services to the Norfolk and Suffolk Music Hub",
    "value": {
      "amountGross": 4694400,
      "currency": "GBP"
    }
  }
}