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Ophthalmology Coordination Service Hub - Cov & Warks and Heref & Worcs ICB's

NHS COVENTRY AND WARWICKSHIRE INTEGRATED CARE BOARD

Buyer Contact Info

Buyer Name: NHS COVENTRY AND WARWICKSHIRE INTEGRATED CARE BOARD

Buyer Address: Shire Hall, Warwick, UKG13, CV34 4RL, United Kingdom

Contact Email: CWICB.contracting@nhs.net

Buyer Name: NHS HEREFORDSHIRE AND WORCESTERSHIRE INTEGRATED CARE BOARD

Buyer Address: Kirkham House, John Comyn Drive, Perdiswell, Worcester, UKG12, WR3 7NS, United Kingdom

Contact Email: HWicb.contracts@nhs.net

Status
active
Procedure
open
Value
1536000.0 GBP
Gross: 1843200 GBP
Published
12 Feb 2026, 13:14
Deadline
09 Mar 2026, 17:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
75122000 - Administrative healthcare services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

NHS Coventry & Warwickshire ICB in conjunction with NHS Herefordshire & Worcestershire ICB are seeking providers who have the relevant experience and skills to provide an Ophthalmology Co-ordination Service Hub. The Ophthalmology Coordination Service Hub (OCS) will support the system-wide approach to the management for all non-emergency (routine and urgent) ophthalmology referrals from community Optometry practices across Coventry and Warwickshire. The OCS will provide a single point of access, administering all incoming referrals from community Optometrists, offering patients a choice of providers in accordance with patient choice regulations, and submitting onward referrals to secondary care (accredited independent sector or NHS provision). The OCS supports the streamlining of ophthalmology referrals across the ICS, reducing delays to patients being referred from the community to secondary care and freeing up primary care capacity. For every routine and urgent referral, the service will provide patients with choice of access based on the referring condition, supporting patients being seen by the right person, in the right place, the first time. The service will not undertake clinical triage of incoming referrals.

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/012893-2026

Link Description: Tender notice on Find a Tender

Lots

Lot Title: NHS Coventry and Warwickshire Integrated Care Board

Lot Description: he Ophthalmology Coordination Service Hub (OCS) will support the system-wide approach to the management for all non-emergency (routine and urgent) ophthalmology referrals from community Optometry practices across Coventry and Warwickshire. The OCS will provide a single point of access, administering all incoming referrals from community Optometrists, offering patients a choice of providers in accordance with patient choice regulations, and submitting onward referrals to secondary care (accredited independent sector or NHS provision). The OCS supports the streamlining of ophthalmology referrals across the ICS, reducing delays to patients being referred from the community to secondary care and freeing up primary care capacity. For every routine and urgent referral, the service will provide patients with choice of access based on the referring condition, supporting patients being seen by the right person, in the right place, the first time. The service will not undertake clinical triage of incoming referrals.

Lot 1 Status: active

Lot 1 Value: GBP 752,000

Lot 1 Value (Gross): GBP 902,400

Lot 1 Contract Start: 2026-07-01T00:00:00+01:00

Lot 1 Contract End: 2028-06-30T23:59:59+01:00

Lot 1 Award Criterion (quality): Service Delivery (28%)

Lot 1 Award Criterion (quality): Equality Diversity & Human Rights (8%)

Lot 1 Award Criterion (quality): Reporting (4%)

Lot 1 Award Criterion (quality): Governance (8%)

Lot 1 Award Criterion (quality): Workforce (10%)

Lot 1 Award Criterion (quality): Information Governance (6%)

Lot 1 Award Criterion (quality): Social Value (10%)

Lot 1 Award Criterion (quality): Mobilisation (6%)

Lot 1 Award Criterion (cost): Financial Model Templates (20%)

Lot Title: NHS Herefordshire and Worcestershire Integrated Care Board

Lot Description: The Ophthalmology Coordination Service Hub (OCS) will support the system-wide approach to the management for all non-emergency (routine and urgent) ophthalmology referrals from community Optometry practices across Coventry and Warwickshire. The OCS will provide a single point of access, administering all incoming referrals from community Optometrists, offering patients a choice of providers in accordance with patient choice regulations, and submitting onward referrals to secondary care (accredited independent sector or NHS provision). The OCS supports the streamlining of ophthalmology referrals across the ICS, reducing delays to patients being referred from the community to secondary care and freeing up primary care capacity. For every routine and urgent referral, the service will provide patients with choice of access based on the referring condition, supporting patients being seen by the right person, in the right place, the first time. The service will not undertake clinical triage of incoming referrals.

Lot 2 Status: active

Lot 2 Value: GBP 784,000

Lot 2 Value (Gross): GBP 940,800

Lot 2 Contract Start: 2026-07-01T00:00:00+01:00

Lot 2 Contract End: 2028-06-30T23:59:59+01:00

Lot 2 Award Criterion (quality): Service Delivery (28%)

Lot 2 Award Criterion (quality): Equality Diversity & Human Rights (8%)

Lot 2 Award Criterion (quality): Reporting (4%)

Lot 2 Award Criterion (quality): Governance (8%)

Lot 2 Award Criterion (quality): Workforce (10%)

Lot 2 Award Criterion (quality): Information Governance (6%)

Lot 2 Award Criterion (quality): Social Value (10%)

Lot 2 Award Criterion (quality): Mobilisation (6%)

Lot 2 Award Criterion (cost): Financial Model Templates (20%)

Documents

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

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