DHSC: SCI: Adult gender services waiting list – wellbeing pilot (southwest) 2026

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      "status": "active",
      "suppliers": [
        {
          "id": "GB-FTS-173980",
          "name": "LGBT Foundation"
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      ]
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  "buyer": {
    "id": "GB-PPON-PMQG-9965-CHZR",
    "name": "Department of Health \u0026 Social Care"
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  "contracts": [
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      "dateSigned": "2026-02-10T00:00:00Z",
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          "description": "Contract details notice on Find a Tender",
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          "id": "011723-2026",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/011723-2026"
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  "date": "2026-02-10T10:57:45Z",
  "id": "011723-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05e213",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "SW1H 0EU",
        "region": "UKI32",
        "streetAddress": "39 Victoria Street"
      },
      "contactPoint": {
        "email": "david.gosling@dhsc.gov.uk",
        "name": "David Gosling"
      },
      "details": {
        "classifications": [
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            "description": "Public authority - central government",
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      "identifier": {
        "id": "PMQG-9965-CHZR",
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      "roles": [
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    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Manchester,",
        "postalCode": "M1 3NJ",
        "region": "UKD33",
        "streetAddress": "LGBT Foundation Ltd, Fairbairn House (2nd Floor),72 Sackville Street,"
      },
      "contactPoint": {
        "email": "paul.martin@lgbt.foundation"
      },
      "details": {
        "scale": "sme",
        "url": "https://lgbt.foundation/contact-support/",
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      "name": "LGBT Foundation",
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  "tender": {
    "description": "The Department of Health and Social Care (DHSC) is seeking to commission an external provider to deliver a pilot \"waiting well\" service, designed to offer accessible, non-clinical support to adults (aged 18 and over) who are on the waiting list for an adult gender clinic in the southwest of England. \nThe pilot service will take a holistic approach, offering comprehensive support to eligible users as they prepare for their first clinic appointment as well as providing tailored advice and information, promoting healthier lifestyle choices such as smoking cessation and weight management, and promptly identifying individuals in crisis for rapid referral or signposting to appropriate services.  \nThe overarching aims of the service are to: \n-Improved self-reported wellbeing and resilience \n-Increased readiness for first appointment with gender dysphoria clinic \n-Increased ability to self-manage symptoms while awaiting clinical care. \n-Reduced isolation and increased social connectedness. \nThe appointed provider will also work closely with an oversight and monitoring group to agree on outcome measures and systematically gather data, enabling robust, evidence-based evaluation of the service\u2019s effectiveness and efficiency. \nContract Project Reference: C396416 \nContract term: 12 months. The contract may be extended by a maximum of 3 months. The option to extend is optional to the Authority and is not planned at this stage, and if the option is exercised, additional funding must be obtained through internal approval processes. \nEstimated contract value (Excluding extensions): \u00a3125,000 excluding VAT (\u00a3150,000 including VAT). Any contract extension will be remunerated on a pro-rata basis, proportionate to the original contract value.",
    "id": "C396416",
    "legalBasis": {
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      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
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    "procurementMethodDetails": "Below threshold - open competition",
    "specialRegime": [
      "lightTouch"
    ],
    "status": "complete",
    "title": "DHSC: SCI: Adult gender services waiting list \u2013 wellbeing pilot (southwest) 2026"
  }
}