Provision of NHS Friends and Family Test Solution

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    "description": "The Authority is seeking a provider to deliver the NHS Friends and Family Test (FFT) patient experience feedback solution. The FFT project aims to procure a modern, NHS\u2011compliant and innovative system that enables enhanced digital and multi\u2011channel feedback collection, automated analysis, robust reporting, and seamless integration with existing Trust systems.\nThis project seeks to improve current cost levels while significantly enhancing usability, scalability, accessibility, and reporting efficiency. The solution must fully align with NHS England reporting standards, digital transformation objectives, and NHS data governance requirements.\nThe procurement exercise is designed to provide the NHS FFT Solution for Lewisham and Greenwich NHS Trust. \nMembers of the South East London Integrated Care System will have the option of joining the contract at a later date.",
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    "submissionMethodDetails": "The Tendering Portal can be accessed via the link: https://atamis-1928.my.site.com/s/Welcome\nAll communications (including submission of Tenders) should be carried out via the e-Tendering Portal. The procurement documents are available for unrestricted full direct\naccess, free of charge via the e-Tendering Portal. To access this opportunity you will need to register at https://atamis-1928.my.site.com/s/Welcome as a Supplier and search for the opportunity C420902.\nTo respond to this Invitation to Tender, Bidders must register on the portal, log in, complete the tender response documents and submit them via the e-tendering portal.\nPlease note that any communication from the Authority regarding this tender will be via Atamis. Bidders must use the e-tendering messaging board for their communication with the Authority regarding this procurement.\nShould Tenderers have any queries, or having problems using the portal, they should contact the Atamis Helpdesk at: Phone: 0800 9956035; E-mail: support-health@atamis.co.uk",
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    "title": "Provision of NHS Friends and Family Test Solution",
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