Buyer Name: DEPARTMENT OF ENVIRONMENT, FOOD AND RURAL AFFAIRS
Buyer Address: Seacole Building, 2 Marsham Street, London, UK, SW1P 4DF, United Kingdom
Contact Name: Eira Coles
Contact Email: eira.coles@defra.gov.uk
Contact Telephone: +44 07342059440
Buyer Name: DEPARTMENT OF ENVIRONMENT, FOOD AND RURAL AFFAIRS
Buyer Address: Seacole Building, 2 Marsham Street, London, UK, SW1P 4DF, United Kingdom
Contact Name: Eira Coles
Contact Email: eira.coles@defra.gov.uk
Contact Telephone: +44 07342059440
Lone Worker Protection services enables DEFRA organisations to meet responsibilities under the Health and Safety at Work Act to ensure, as far as reasonably practicable, the health and safety of all employees requiring Lone Worker protection. Lone Worker Protection services provide DEFRA group Lone Worker Protection with real time monitoring and recording, smartphone app capability and a range of devices that meet specific risk activity needs, along with the provision of a dedicated 24/7/365 Alarm Receiving Centre to facilitate management of emergency situations.
No linked documents found for this notice.
Lot Description: This procurement replaces the existing contract for the Lone Worker System used across the Defra group, primarily by Environment Agency (EA), Rural Payments Agency (RPA), Natural England (NE) and Animal and Plant Health Agency (APHA) since 2020. <br/>We require a solution that will enable DEFRA organisations to meet responsibilities under the Health and Safety at Work Act to ensure, as far as reasonably practicable, the health and safety of all employees requiring Lone Worker protection. <br/><br/> <br/>Traditionally the term Lone Worker referred to staff members who work outside of agency premises, often in areas with little or no communication capabilities. This definition has matured to include any staff member who works in an environment that may expose them to risk, inside or outside of agency premises and whether working by themselves or in a team. <br/><br/> <br/><br/>Lone workers across the DEFRA group agencies undertake activities that can be unique and varied and carry varying degrees of risk, these can include: <br/><br/> <br/><br/>Working alone at DEFRA premises (inside or outside of core hours) <br/><br/>Working in a hazardous environments <br/><br/>Working in remote locations <br/><br/>Enforcement activity carrying risk of confrontation or aggression <br/><br/> <br/><br/>For staff working alone, in remote or hazardous environments and/or entering potentially hostile or abusive situations, it is important to have systems in place to ensure that an alarm can be raised if assistance is required. These systems include an appropriate framework of safer systems of work and health and safety procedures, supported by managed solutions involving a range of technologies and a dedicated alarm receiving centre (ARC) to facilitate management of emergency situations that Lone Workers may face. <br/><br/> <br/><br/>The selected solution will need to provide DEFRA group Lone Worker Protection that includes real time monitoring and recording, smartphone app capability and a range of devices that meet specific risk activity needs, national geographic coverage, along with the provision of a dedicated 24/7/365 Alarm Receiving Centre to facilitate management of emergency situations. <br/><br/>The solution will include; <br/><br/> <br/><br/>End User Hardware – Lone worker device(s) <br/><br/>Software - smartphone app <br/><br/>Managed Services - alarm receiving centre (ARC), user and system administration
Lot 1 Status: cancelled
Lot 1 Has Options: Yes
Lot 1 Options: Contractual term: Initial three years plus two 12-month extension options (3+1+1)
Lot 1 Award Criterion (quality): Technical
Lot 1 Award Criterion (quality): Social Value
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"description": "This procurement replaces the existing contract for the Lone Worker System used across the Defra group, primarily by Environment Agency (EA), Rural Payments Agency (RPA), Natural England (NE) and Animal and Plant Health Agency (APHA) since 2020. \u003cbr/\u003eWe require a solution that will enable DEFRA organisations to meet responsibilities under the Health and Safety at Work Act to ensure, as far as reasonably practicable, the health and safety of all employees requiring Lone Worker protection.\u202f \u003cbr/\u003e\u003cbr/\u003e \u003cbr/\u003eTraditionally the term Lone Worker referred to staff members who work outside of agency premises, often in areas with little or no communication capabilities. This definition has matured to include any staff member who works in an environment that may expose them to risk, inside or outside of agency premises and whether working by themselves or in a team.\u202f \u003cbr/\u003e\u003cbr/\u003e \u003cbr/\u003e\u003cbr/\u003eLone workers across the DEFRA group agencies undertake activities that can be unique and varied and carry varying degrees of risk, these can include:\u202f \u003cbr/\u003e\u003cbr/\u003e \u003cbr/\u003e\u003cbr/\u003eWorking alone at DEFRA premises (inside or outside of core hours)\u202f \u003cbr/\u003e\u003cbr/\u003eWorking in a hazardous environments\u202f \u003cbr/\u003e\u003cbr/\u003eWorking in remote locations\u202f \u003cbr/\u003e\u003cbr/\u003eEnforcement activity carrying risk of confrontation or aggression\u202f \u003cbr/\u003e\u003cbr/\u003e \u003cbr/\u003e\u003cbr/\u003eFor staff working alone, in remote or hazardous environments and/or entering potentially hostile or abusive situations, it is important to have systems in place to ensure that an alarm can be raised if assistance is required. These systems include an appropriate framework of safer systems of work and health and safety procedures, supported by managed solutions involving a range of technologies and a dedicated alarm receiving centre (ARC) to facilitate management of emergency situations that Lone Workers may face.\u202f \u003cbr/\u003e\u003cbr/\u003e \u003cbr/\u003e\u003cbr/\u003eThe selected solution will need to provide DEFRA group Lone Worker Protection that includes real time monitoring and recording, smartphone app capability and a range of devices that meet specific risk activity needs, national geographic coverage, along with the provision of a dedicated 24/7/365 Alarm Receiving Centre to facilitate management of emergency situations.\u202f \u003cbr/\u003e\u003cbr/\u003eThe solution will include; \u003cbr/\u003e\u003cbr/\u003e \u003cbr/\u003e\u003cbr/\u003eEnd User Hardware \u2013 Lone worker device(s) \u003cbr/\u003e\u003cbr/\u003eSoftware - smartphone app \u003cbr/\u003e\u003cbr/\u003eManaged Services - alarm receiving centre (ARC), user and system administration",
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