← Back to opportunities

NEL Primary Care Clinical Information and Facilitation Service

NHS North East London Integrated Care Board

Buyer Contact Info

Buyer Name: NHS North East London Integrated Care Board

Buyer Address: 4th Floor - Unex Tower, 5 Station Street, London, UKI41, E15 1DA, United Kingdom

Contact Email: hub.queries@nhs.net

Buyer Name: NHS LONDON COMMERCIAL HUB

Buyer Address: 9th Floor, 20 Churchill Place, London, UKI42, E14 5HJ, United Kingdom

Status
active
Procedure
open
Value
4250000.0 GBP
Gross: 4250000 GBP
Published
04 Feb 2026, 14:01
Deadline
02 Mar 2026, 14:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
72330000 - Content or data standardization and classification services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

NHS North East London (NEL) ICB (hereafter referred to as "the Authority") is seeking to procure the NEL Primary Care Clinical Information and Facilitation Service ("the Services") via an Open Procedure in accordance with the Procurement Act 2023 ("the Act" / "the Regulations"). The Procurement is being managed by NHS London Commercial Hub (NHS LCH) hosted by NHS North East London, on behalf of the Authority. The contract will start on the 1st of July 2026 and run for a period of 3 years until the 30th of June 2029. The Contract may be extended for an additional period of up to 2 years until the 30th of June 2031, at the sole discretion of the Authority. The indicative annual value of the proposed contract is £850,000, making the indicative total value of the proposed contract £2,550,000 + £1,700,000 (5-year Total = £4,250,000) exclusive of VAT. The core purpose of the service is to improve and standardise the quality of clinical data and coding in GP practices, through the provision of expert advice and clinically informed support in relation to practice systems and data. The service will help foster a learning health system for quality improvement, improving the prevention, detection and management of disease and to help reduce health inequalities. The service will provide timely and standardised data searches and reports to facilitate both contractual compliance and quality, enabling early identification of risk and under-performance. Advice and support will be provided mainly to GP practices, PCNs and neighbourhoods (once established). The service will be aligned to nationally and locally commissioned services, allowing for appropriate variation between practices, PCNs and Places, and will be standardized to ensure equity across NEL. Additional advice and support will be provided to commissioning teams, to ensure understanding of practice clinical data, systems and coding - and to ensure (as much as possible) consistency, between practices and NEL, of the data usage. The provider will also extract, format and present data to service users for multiple purposes, including (but not limited to) payment claims, data validation, call/recall, tracking, service planning, and analysis. All further information including the ITT Guidance Document and Service Specification can be found on the Atamis (Health Family) portal linked below. Registration is free and open to any interested individuals / organisations.

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.find-tender.service.gov.uk/Notice/010017-2026

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value: GBP 4,250,000

Lot 1 Value (Gross): GBP 4,250,000

Lot 1 Contract Start: 2026-07-01T00:00:00+01:00

Lot 1 Contract End: 2029-06-30T23:59:59+01:00

Lot 1 SME Suitable: Yes

Lot 1 Award Criterion (quality): Quality (90%)

Lot 1 Award Criterion (price): Price (10%)

Documents

Document Description: Not published

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
{
  "buyer": {
    "id": "GB-NHS-QMF",
    "name": "NHS North East London Integrated Care Board"
  },
  "date": "2026-02-04T14:01:37Z",
  "id": "010017-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-054edb",
  "parties": [
    {
      "additionalIdentifiers": [
        {
          "id": "PMLZ-8385-VMTM",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "E15 1DA",
        "region": "UKI41",
        "streetAddress": "4th Floor - Unex Tower, 5 Station Street"
      },
      "contactPoint": {
        "email": "hub.queries@nhs.net"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-NHS-QMF",
      "identifier": {
        "id": "QMF",
        "scheme": "GB-NHS"
      },
      "name": "NHS North East London Integrated Care Board",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "London",
        "postalCode": "E14 5HJ",
        "region": "UKI42",
        "streetAddress": "9th Floor, 20 Churchill Place"
      },
      "contactPoint": {
        "email": "hub.queries@nhs.net"
      },
      "id": "GB-PPON-PBWD-3998-QHRQ",
      "identifier": {
        "id": "PBWD-3998-QHRQ",
        "scheme": "GB-PPON"
      },
      "name": "NHS LONDON COMMERCIAL HUB",
      "roleDetails": "Procurement Lead (hosted by NHS NEL ICB)",
      "roles": [
        "procuringEntity",
        "processContactPoint"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": true,
    "awardPeriod": {
      "endDate": "2026-04-13T23:59:59+01:00"
    },
    "description": "NHS North East London (NEL) ICB (hereafter referred to as \"the Authority\") is seeking to procure the NEL Primary Care Clinical Information and Facilitation Service (\"the Services\") via an Open Procedure in accordance with the Procurement Act 2023 (\"the Act\" / \"the Regulations\").\nThe Procurement is being managed by NHS London Commercial Hub (NHS LCH) hosted by NHS North East London, on behalf of the Authority.\nThe contract will start on the 1st of July 2026 and run for a period of 3 years until the 30th of June 2029. The Contract may be extended for an additional period of up to 2 years until the 30th of June 2031, at the sole discretion of the Authority.\nThe indicative annual value of the proposed contract is \u00a3850,000, making the indicative total value of the proposed contract \u00a32,550,000 + \u00a31,700,000 (5-year Total = \u00a34,250,000) exclusive of VAT.\nThe core purpose of the service is to improve and standardise the quality of clinical data and coding in GP practices, through the provision of expert advice and clinically informed support in relation to practice systems and data. The service will help foster a learning health system for quality improvement, improving the prevention, detection and management of disease and to help reduce health inequalities.\nThe service will provide timely and standardised data searches and reports to facilitate both contractual compliance and quality, enabling early identification of risk and under-performance.\nAdvice and support will be provided mainly to GP practices, PCNs and neighbourhoods (once established). The service will be aligned to nationally and locally commissioned services, allowing for appropriate variation between practices, PCNs and Places, and will be standardized to ensure equity across NEL.\nAdditional advice and support will be provided to commissioning teams, to ensure understanding of practice clinical data, systems and coding - and to ensure (as much as possible) consistency, between practices and NEL, of the data usage.\nThe provider will also extract, format and present data to service users for multiple purposes, including (but not limited to) payment claims, data validation, call/recall, tracking, service planning, and analysis.\nAll further information including the ITT Guidance Document and Service Specification can be found on the Atamis (Health Family) portal linked below. Registration is free and open to any interested individuals / organisations.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      },
      {
        "datePublished": "2026-02-04T14:01:37Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "010017-2026",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/010017-2026"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2026-02-20T14:00:00Z"
    },
    "id": "PRJ4008",
    "items": [
      {
        "additionalClassifications": [
          {
            "description": "Content or data standardization and classification services",
            "id": "72330000",
            "scheme": "CPV"
          },
          {
            "description": "General-practitioner services",
            "id": "85121100",
            "scheme": "CPV"
          }
        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKI"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "criteria": [
            {
              "description": "Please see the Guidance Document provided on the Atamis (Health Family) portal page for further information.",
              "name": "Quality",
              "numbers": [
                {
                  "number": 90,
                  "weight": "percentageExact"
                }
              ],
              "type": "quality"
            },
            {
              "description": "Please see the Guidance Document provided on the Atamis (Health Family) portal page for further information.",
              "name": "Price",
              "numbers": [
                {
                  "number": 10,
                  "weight": "percentageExact"
                }
              ],
              "type": "price"
            }
          ]
        },
        "contractPeriod": {
          "endDate": "2029-06-30T23:59:59+01:00",
          "maxExtentDate": "2031-06-30T23:59:59+01:00",
          "startDate": "2026-07-01T00:00:00+01:00"
        },
        "hasRenewal": true,
        "id": "1",
        "renewal": {
          "description": "The Contract may be extended for an additional period of up to 2 years until the 30th of June 2031, at the sole discretion of the Authority."
        },
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "value": {
          "amount": 4250000,
          "amountGross": 4250000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "specialRegime": [
      "lightTouch"
    ],
    "status": "active",
    "submissionMethodDetails": "https://atamis-1928.my.site.com/s/Welcome\n1. Access the Atamis (Health Family) portal homepage above.\n2. Follow the \"View our Live Opportunities\" link.\n3. Search for \"PRJ4008 NEL Primary Care Clinical Information and Facilitation Service\" to access the procurement page containing all relevant documentation and submission areas.",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed",
      "languages": [
        "en"
      ]
    },
    "tenderPeriod": {
      "endDate": "2026-03-02T14:00:00Z"
    },
    "title": "NEL Primary Care Clinical Information and Facilitation Service",
    "value": {
      "amount": 4250000,
      "amountGross": 4250000,
      "currency": "GBP"
    }
  }
}