← Back to opportunities

Statutory Independent Advocacy - 2025

West Northamptonshire Council

Buyer Contact Info

Buyer Name: West Northamptonshire Council

Buyer Address: Angel Street, Northampton, UKF24, NN1 1ED, United Kingdom

Contact Email: procurement@westnorthants.gov.uk

Status
complete
Procedure
open
Value
3746588.0 GBP
Published
03 Feb 2026, 08:45
Deadline
n/a
Contract Start
31 Mar 2026, 23:00
Contract End
31 Mar 2029, 22:59
Category
n/a
CPV
85312310 - Guidance services
Region
n/a
Awarded To
POhWER
Official Source
Open Find a Tender

Description

West Northamptonshire Council is seeking one organisation to provide Statutory Independent Advocacy services on its behalf across West Northamptonshire. Local Authorities have a duty to involve people in decisions made about them and their care and support. No matter how complex a person’s needs, Local Authorities are required to help people express their wishes and feelings, support them in weighing up their options, and assist them in making their own decisions during the assessment, care planning, review processes, and also including safeguarding enquiries. This service will assist in the delivery of, and compliance with, the following relevant legislation and guidance: Care Act 2014; Mental Health Act 1983 and its Code of Practice; Mental Capacity Act 2005 and its Code of Practice; The Care and Support (Independent Advocacy) Regulations 2014 Care and Support Statutory Guidance (Issued under the Care Act 2014); Equality Act 2010; Advocacy Code of Practice (Revised Edition 2014). The Mental Capacity (Deprivation of Liberty: Appointment of Relevant Person’s Representative) Regulations 2008 Health and Social Care Act (2012) The service will enable people who have substantial difficulty being involved in the key processes and interactions with the local authority to be supported in that involvement as fully as possible, and where necessary be represented by an advocate who speaks on their behalf. It will ensure that people’s wishes, feelings and needs are at the heart of the assessment, care planning and review processes and will focus on the presenting issue, be person-centered, delivered in line with relevant legislation and guidance and be resource and cost effective. The Provider will be required to deliver the following types of Advocacy Services during the lifetime of the contract: Independent Care Act Advocacy (ICCA) Independent Mental Capacity Advocacy (IMCA) Independent Mental Health Advocacy (IMHA) Independent Health Complaints Advocacy Relevant Paid Persons Representative (RPPR) Advocacy The Authority’s detailed requirements are defined in the Specification. The Authority’s procurement process is set out in the Invitation to Tender documents The Authority proposes to enter into one (1) contract for an initial period of 36 months with the preferred Potential Provider, with an option to extend for a further two individual periods of 12 months each making 60 months in total. The estimated value of the contract is £3,122,240 * * The value is estimated for an increase requirement for IMHAs as the Mental Health Act 1983 is amended by the Mental Health Bill 2025 and is currently based on an anticipated implementation date of 2027. If the IMHA changes are delayed, the overall contract value will reduce by £337,060 for every year it is delayed as the additional hours will not be required. There is no price evaluation in this tender and bidders are to submit a tender with the understanding that the value listed above is final and fixed. If your organisation wishes to participate in this process, you need to register with In-Tend Portal. You will be unable to take part if you do not register. Please use the link below and follow the instructions on the website: https://in-tendhost.co.uk/wnc/aspx/Home   Tenders must be returned via the Portal.   The tender return date is midday on Wednesday 5th November 2025. Tenders received after this time and date will not be accepted.

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Documents

Document Description: Not published

Contracts

Contract Title: Statutory Independent Advocacy

Raw Notice JSON

Expand raw payload
{
  "awards": [
    {
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Guidance services",
              "id": "85312310",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKF24"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "relatedLots": [
        "1"
      ],
      "status": "active",
      "suppliers": [
        {
          "id": "GB-COH-03323040",
          "name": "POhWER"
        }
      ]
    }
  ],
  "buyer": {
    "id": "GB-PPON-PGDV-8944-CMBP",
    "name": "West Northamptonshire Council"
  },
  "contracts": [
    {
      "aboveThreshold": true,
      "agreedMetrics": [
        {
          "description": "Report on the number",
          "id": "1",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Referral Location and source"
        },
        {
          "id": "2",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Referrals acknowledged on receipt"
        },
        {
          "id": "3",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Total number of referrals"
        },
        {
          "id": "4",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Response times Independent Care Act Advocate"
        },
        {
          "id": "5",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Response times Independent Care Act Advocate Safeguardig"
        },
        {
          "id": "6",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Response times IMCA"
        },
        {
          "id": "7",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Response times IMCA Serious Medical treatment"
        },
        {
          "id": "8",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Response times IMCA Long Term Placement"
        },
        {
          "id": "9",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Response times IMCA Deprivation of Liberty Safeguards 39A"
        },
        {
          "id": "10",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Response times IMCA DoLS 39C"
        },
        {
          "id": "11",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Response times Independent Health Complaints Advocacy IHCA"
        },
        {
          "id": "12",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Response times IMHA"
        },
        {
          "id": "13",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Response times Relevant Persons Paid Representative"
        },
        {
          "description": "Total number of Advocacy  hours delivered per Advocacy type",
          "id": "14",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Reported Hours"
        },
        {
          "description": "Average number of casework hours per Advocacy type",
          "id": "15",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Reported Hours"
        },
        {
          "description": "Number of people on the waiting list as a snapshot on the last working day on the month. Reported per Advocacy type and length of time waiting",
          "id": "16",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 1
              }
            }
          ],
          "title": "Reported Hours"
        },
        {
          "description": "Report quarterly on Northamptonshire Safeguarding Adults Board (NSAB) requested data.",
          "id": "17",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Data"
        },
        {
          "description": "a.\tNumber of Advocacy cases closed within quarter\nb.\tNumber of Advocacy cases opened within quarter\nc.\tNumber of active cases",
          "id": "18",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Number of Cases open/closed"
        },
        {
          "id": "19",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Safeguarding Alerts"
        },
        {
          "id": "20",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Complaints and compliments"
        },
        {
          "id": "21",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 12
              }
            }
          ],
          "title": "Satisfaction survey"
        },
        {
          "id": "22",
          "observations": [
            {
              "id": "frequency",
              "period": {
                "durationInMonths": 3
              }
            }
          ],
          "title": "Demographic Information"
        }
      ],
      "awardID": "1",
      "dateSigned": "2026-02-02T00:00:00+00:00",
      "documents": [
        {
          "datePublished": "2026-02-03T08:45:48Z",
          "description": "Contract details notice on Find a Tender",
          "documentType": "contractNotice",
          "format": "text/html",
          "id": "009237-2026",
          "noticeType": "UK7",
          "url": "https://www.find-tender.service.gov.uk/Notice/009237-2026"
        }
      ],
      "hasRenewal": true,
      "id": "1",
      "period": {
        "endDate": "2029-03-31T23:59:59+01:00",
        "maxExtentDate": "2031-03-31T23:59:59+01:00",
        "startDate": "2026-04-01T00:00:00+01:00"
      },
      "renewal": {
        "description": "two individual periods of 12 months each."
      },
      "status": "active",
      "title": "Statutory Independent Advocacy",
      "value": {
        "amountGross": 3746588,
        "currency": "GBP"
      }
    }
  ],
  "date": "2026-02-03T08:45:48Z",
  "id": "009237-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-05a584",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Northampton",
        "postalCode": "NN1 1ED",
        "region": "UKF24",
        "streetAddress": "Angel Street"
      },
      "contactPoint": {
        "email": "procurement@westnorthants.gov.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://www.westnorthants.gov.uk/"
      },
      "id": "GB-PPON-PGDV-8944-CMBP",
      "identifier": {
        "id": "PGDV-8944-CMBP",
        "scheme": "GB-PPON"
      },
      "name": "West Northamptonshire Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Stevenage",
        "postalCode": "SG1 2EF",
        "region": "UKH23",
        "streetAddress": "Meadway Corporate Centre"
      },
      "contactPoint": {
        "email": "pohwer@pohwer.net"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "vcse": false
      },
      "id": "GB-COH-03323040",
      "identifier": {
        "id": "03323040",
        "scheme": "GB-COH"
      },
      "name": "POhWER",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "West Northamptonshire Council is seeking one organisation to provide Statutory Independent Advocacy services on its behalf across West Northamptonshire.\nLocal Authorities have a duty to involve people in decisions made about them and their care and support. No matter how complex a person\u2019s needs, Local Authorities are required to help people express their wishes and feelings, support them in weighing up their options, and assist them in making their own decisions during the assessment, care planning, review processes, and also including safeguarding enquiries.\nThis service will assist in the delivery of, and compliance with, the following relevant legislation and guidance:\nCare Act 2014;\nMental Health Act 1983 and its Code of Practice;\nMental Capacity Act 2005 and its Code of Practice;\nThe Care and Support (Independent Advocacy) Regulations 2014\nCare and Support Statutory Guidance (Issued under the Care Act 2014);\nEquality Act 2010;\nAdvocacy Code of Practice (Revised Edition 2014).\nThe Mental Capacity (Deprivation of Liberty: Appointment of Relevant Person\u2019s Representative) Regulations 2008\nHealth and Social Care Act (2012)\nThe service will enable people who have substantial difficulty being involved in the key processes and interactions with the local authority to be supported in that involvement as fully as possible, and where necessary be represented by an advocate who speaks on their behalf. It will ensure that people\u2019s wishes, feelings and needs are at the heart of the assessment, care planning and review processes and will focus on the presenting issue, be person-centered, delivered in line with relevant legislation and guidance and be resource and cost effective.\nThe Provider will be required to deliver the following types of Advocacy Services during the lifetime of the contract:\nIndependent Care Act Advocacy (ICCA)\nIndependent Mental Capacity Advocacy (IMCA)\nIndependent Mental Health Advocacy (IMHA)\nIndependent Health Complaints Advocacy\nRelevant Paid Persons Representative (RPPR) Advocacy\nThe Authority\u2019s detailed requirements are defined in the Specification.\nThe Authority\u2019s procurement process is set out in the Invitation to Tender documents\nThe Authority proposes to enter into one (1) contract for an initial period of 36 months with the preferred Potential Provider, with an option to extend for a further two individual periods of 12 months each making 60 months in total.\nThe estimated value of the contract is \u00a33,122,240 *\n* The value is estimated for an increase requirement for IMHAs as the Mental Health Act 1983 is amended by the Mental Health Bill 2025 and is currently based on an anticipated implementation date of 2027. If the IMHA changes are delayed, the overall contract value will reduce by \u00a3337,060 for every year it is delayed as the additional hours will not be required. \nThere is no price evaluation in this tender and bidders are to submit a tender with the understanding that the value listed above is final and fixed.\nIf your organisation wishes to participate in this process, you need to register with In-Tend Portal. You will be unable to take part if you do not register.\u202fPlease use the link below and follow the instructions on the website: https://in-tendhost.co.uk/wnc/aspx/Home\u202f\u202f \nTenders must be returned via the Portal.\u202f\u202f \nThe tender return date is midday on Wednesday 5th November 2025. Tenders received after this time and date will not be accepted.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "WNC00000450",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "Statutory Independent Advocacy  - 2025"
  }
}