Water Matters & NAV Survey

{
  "buyer": {
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    "name": "CCW"
  },
  "date": "2026-02-02T17:07:08Z",
  "id": "009175-2026",
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        "postalCode": "B2 4BH",
        "region": "UKG31",
        "streetAddress": "23 Stephenson Street"
      },
      "contactPoint": {
        "email": "Procurement@ccwater.org.uk",
        "name": "Chris Tate"
      },
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            "id": "publicAuthoritySubCentralGovernment",
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      "id": "GB-PPON-PCLM-3677-JYML",
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    "contractTerms": {
      "financialTerms": "Purchase order and invoice"
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    "description": "This tender is for the establishment, management and operation of a contract to deliver our long-running, large-scale tracking survey of household water and sewerage customers in England \u0026 Wales (\u2018Water Matters\u2019), with an additional, specific remit for the survey to also now include customers of independent New Appointments and Variations (NAVs) companies. These are limited companies which provide a water and/or sewerage service to customers in an area which was previously provided by the incumbent monopoly provider, and in doing so take on the same duties and responsibilities as the previous, incumbent company.",
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      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
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      {
        "datePublished": "2026-02-02T17:07:08Z",
        "description": "Tender notice on Find a Tender",
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        "noticeType": "UK4",
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      "endDate": "2026-02-19T12:00:00+00:00"
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            "id": "73110000",
            "scheme": "CPV"
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          {
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            "id": "79312000",
            "scheme": "CPV"
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              "description": "Please provide a short brief of your understanding of our scope of requirements?",
              "name": "Understanding the Specification",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
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              ],
              "type": "quality"
            },
            {
              "description": "Please detail your experiences of establishing a research program with demographics, analysis and reporting segmented into multiple geographic areas (Provide at least 2 example projects within the last 3 years min at annex A).",
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              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
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              "type": "quality"
            },
            {
              "description": "Do you have employees on this project with experience of several research and engagement projects in water utilities over the last three years.",
              "name": "Employee Experience",
              "numbers": [
                {
                  "number": 30,
                  "weight": "percentageExact"
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              ],
              "type": "quality"
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            {
              "description": "Please detail any experience you have of taking on established tracking surveys and maintaining comparability\u2019 How will you manage capacity across the team",
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              "type": "economic"
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            {
              "description": "No set qualifications but experianced in dleivery large scale research prohrammes.\nplease see specification for details.",
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        "suitability": {
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          "vcse": true
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    "mainProcurementCategory": "services",
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      "features": "The procurement is a two stage process -\n1. PSQ with four scored questions. Top six scorers will proceed to stage two.\n2. Main I.T.T"
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    "procurementMethod": "open",
    "procurementMethodDetails": "Competitive flexible procedure",
    "riskDetails": "Please see tender pack",
    "status": "active",
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    "title": "Water Matters \u0026 NAV Survey",
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}