EAST0779 - Provision of Warden Alarm Response Services

{
  "awards": [
    {
      "aboveThreshold": true,
      "assessmentSummariesDateSent": "2026-01-30T00:00:00+00:00",
      "contractPeriod": {
        "endDate": "2029-02-28T23:59:59+00:00",
        "maxExtentDate": "2031-02-28T23:59:59+00:00",
        "startDate": "2026-03-02T00:00:00+00:00"
      },
      "date": "2026-01-30T00:00:00+00:00",
      "documents": [
        {
          "datePublished": "2026-02-02T15:33:43Z",
          "description": "Contract award notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "009080-2026",
          "noticeType": "UK6",
          "url": "https://www.find-tender.service.gov.uk/Notice/009080-2026"
        }
      ],
      "hasRenewal": true,
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Call centre",
              "id": "79512000",
              "scheme": "CPV"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "milestones": [
        {
          "dueDate": "2026-02-15T23:59:59+00:00",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "renewal": {
        "description": "he contract will run for an initial period of three (3) years, commencing on or around 1 July 2025. Eastlight reserves the right to extend the contract by up to two (2) additional periods of twelve (12) months each, subject to mutual agreement and satisfactory performance."
      },
      "standstillPeriod": {
        "endDate": "2026-02-11T23:59:59+00:00"
      },
      "status": "pending",
      "suppliers": [
        {
          "id": "GB-PPON-PLPB-9615-NDDR",
          "name": "Careium UK Limited"
        }
      ],
      "title": "EAST0779 - Provision of Warden Alarm Response Services  ",
      "value": {
        "amount": 82854,
        "amountGross": 99424,
        "currency": "GBP"
      }
    }
  ],
  "bids": {
    "details": [
      {
        "id": "1",
        "relatedLots": [
          "1"
        ],
        "status": "valid",
        "tenderers": [
          {
            "id": "GB-PPON-PLPB-9615-NDDR",
            "name": "Careium UK Limited"
          }
        ]
      }
    ],
    "statistics": [
      {
        "id": "1",
        "measure": "bids",
        "relatedLot": "1",
        "value": 100
      },
      {
        "id": "2",
        "measure": "finalStageBids",
        "relatedLot": "1",
        "value": 1
      },
      {
        "id": "3",
        "measure": "smeFinalStageBids",
        "relatedLot": "1",
        "value": 0
      },
      {
        "id": "4",
        "measure": "vcseFinalStageBids",
        "relatedLot": "1",
        "value": 0
      }
    ]
  },
  "buyer": {
    "id": "GB-PPON-PDRZ-7469-PLCL",
    "name": "Eastlight Community Homes"
  },
  "date": "2026-02-02T15:33:43Z",
  "id": "009080-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-050664",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Braintree",
        "postalCode": "CM77 8FG",
        "region": "UKH34",
        "streetAddress": "Eastlight House, Charter Way"
      },
      "contactPoint": {
        "email": "procurement@eastlighthomes.co.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PDRZ-7469-PLCL",
      "identifier": {
        "id": "PDRZ-7469-PLCL",
        "scheme": "GB-PPON"
      },
      "name": "Eastlight Community Homes",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Blackburn, Lancashire",
        "postalCode": "BB1 2QE",
        "region": "UKD41",
        "streetAddress": "Aspinall House, Walker Office Park"
      },
      "contactPoint": {
        "email": "uk.sales@careium.com"
      },
      "details": {
        "publicServiceMissionOrganization": false,
        "scale": "large",
        "shelteredWorkshop": false,
        "vcse": false
      },
      "id": "GB-PPON-PLPB-9615-NDDR",
      "identifier": {
        "id": "PLPB-9615-NDDR",
        "scheme": "GB-PPON"
      },
      "name": "Careium UK Limited",
      "roles": [
        "supplier",
        "tenderer"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "Eastlight is seeking to appoint a suitably qualified and experienced service provider to deliver a comprehensive 24\u2011hour Support Alarm Call Handling Service. The successful partner will be responsible for delivering a responsive, reliable, and customer\u2011focused call monitoring and escalation service to support Eastlight residents who use our alarm, telecare, or emergency call devices.\nThe contract will run for an initial period of three (3) years, commencing on or around 1 July 2025. Eastlight reserves the right to extend the contract by up to two (2) additional periods of twelve (12) months each, subject to mutual agreement and satisfactory performance.",
    "id": "EAST0779",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "open",
    "procurementMethodDetails": "Open procedure",
    "status": "complete",
    "title": "EAST0779 - Provision of Warden Alarm Response Services  "
  }
}