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Dormant Assets Scheme Insolvency Solution

Reclaim Fund Limited

Buyer Contact Info

Buyer Name: Reclaim Fund Limited

Buyer Address: 27 Old Gloucester Street, London, UKI31, WC1N 3AX, United Kingdom

Contact Email: delivery@exceeding.co.uk

Status
complete
Procedure
open
Value
1500000.0 GBP
Published
30 Jan 2026, 16:05
Deadline
n/a
Contract Start
02 Mar 2026, 00:00
Contract End
01 Mar 2029, 23:59
Category
n/a
CPV
66171000 - Financial consultancy services
Region
n/a
Awarded To
PricewaterhouseCoopers LLP
Official Source
Open Find a Tender

Description

Should the disorderly insolvency of a Scheme participant occur, RFL would need to provide a B2C solution that mirrors the value that, and process by which, ‘live’ customers can be compensated through the firm’s insolvency practitioner. RFL is seeking to outsource this B2C solution and have it on standby, ready to be activated within a reasonable timeframe that mirrors the insolvency practitioner’s reclaim service should it become apparent that a participant is facing a disorderly insolvency. Activation of the B2C solution would be directed by RFL, based on information received from the participant’s insolvency practitioner and/or the FCA that confirms a disorderly insolvency. RFL wishes to procure a business process outsourcing (BPO) service that can calculate, validate, and process customer reclaims using data obtained from the participant’s insolvency practitioner. The BPO must securely store the data, with appropriate access controls governing it. The BPO service will need to be proportionate and appropriate to the insolvency event: it must be scalable (both up and down) and adapt to the insolvency practitioner, which will determine ways of working, processes, and timelines. RFL recognises these unique requirements will require a sophisticated and bespoke solution and is therefore anticipating that the supplier is likely to sub-contract elements. RFL must be assured that the overall solution is compliant with RFL policies and procedures, FCA and other regulations, that customers receive appropriate outcomes, and that appropriate service standards are achieved. To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=1010809436

Linked Documents

No linked documents found for this notice.

Opportunity Context

Lots

Lot 1 Status: complete

Awards

Award Title: Dormant Assets Scheme Insolvency Solution

Raw Notice JSON

Expand raw payload
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