Telephony Systems Support & Maintenance and Software Assurance

{
  "awards": [
    {
      "aboveThreshold": true,
      "additionalProcurementCategories": [
        "services"
      ],
      "contractPeriod": {
        "endDate": "2028-03-31T23:59:59+01:00",
        "startDate": "2026-04-01T00:00:00Z"
      },
      "documents": [
        {
          "datePublished": "2026-01-30T14:02:31Z",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "008498-2026",
          "noticeType": "UK5",
          "url": "https://www.find-tender.service.gov.uk/Notice/008498-2026"
        }
      ],
      "hasOptions": true,
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Software package and information systems",
              "id": "48000000",
              "scheme": "CPV"
            },
            {
              "description": "Radio, television, communication, telecommunication and related equipment",
              "id": "32000000",
              "scheme": "CPV"
            },
            {
              "description": "IT services: consulting, software development, Internet and support",
              "id": "72000000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKE12"
            }
          ],
          "id": "LOT-0000",
          "relatedLot": "LOT-0000"
        }
      ],
      "mainProcurementCategory": "goods",
      "milestones": [
        {
          "dueDate": "2026-02-27T23:59:59Z",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "options": {
        "description": "There will be scope to purchase additional licensing and functionality as neccesary throughout the life of the contract where it is deemed appropriate and to the benefit of the operations of the Council"
      },
      "relatedLots": [
        "LOT-0000"
      ],
      "status": "pending",
      "suppliers": [
        {
          "id": "GB-PPON-PCWL-7891-TRRX",
          "name": "Aspire Technology Solutions"
        }
      ],
      "title": "Telephony Support, Maintenance \u0026 Software Assurance",
      "value": {
        "amount": 350000,
        "amountGross": 420000,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-PPON-PZQH-9124-TMLN",
    "name": "East Riding of Yorkshire Council"
  },
  "date": "2026-01-30T14:02:31Z",
  "id": "008498-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-061313",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Beverley",
        "postalCode": "HU17 9BA",
        "region": "UKE12",
        "streetAddress": "County Hall, Cross Street,"
      },
      "contactPoint": {
        "email": "lee.phipps@eastriding.gov.uk",
        "name": "Lee Phipps"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "https://www.eastriding.gov.uk"
      },
      "id": "GB-PPON-PZQH-9124-TMLN",
      "identifier": {
        "id": "PZQH-9124-TMLN",
        "scheme": "GB-PPON"
      },
      "name": "East Riding of Yorkshire Council",
      "roles": [
        "buyer"
      ]
    },
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Gateshead",
        "postalCode": "NE8 2BJ",
        "region": "UKC22",
        "streetAddress": "Pipewell Quay"
      },
      "contactPoint": {
        "email": "dave.maltby@aspirets.com"
      },
      "details": {
        "scale": "large",
        "vcse": false
      },
      "id": "GB-PPON-PCWL-7891-TRRX",
      "identifier": {
        "id": "PCWL-7891-TRRX",
        "scheme": "GB-PPON"
      },
      "name": "Aspire Technology Solutions",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "This contract is for the renewal of the support, maintenance and software assurance contract for the Council\u2019s Telephony System.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "2318-26",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "LOT-0000",
        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "These additional / repeat goods and services, to be provided by the existing supplier, are critical to the efficient and effective operation of the Council. A change in supplier would result in the Council receiving goods and services that are different from the existing solution. In terms of implementation, operation, and maintenance there would be a number of technical reasons which would make a switch to any other solution disproportionately difficult to achieve. The solution integrates with several other embedded solutions. To implement a new solution would cause significant disruption and risk and availability of resource to establish these integrations and deliver an effective solution overall. A change in software would also result in significant additional training for back-office staff being required, leading to a potential risk of disruption.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "additionalRepeatExtensionPartialReplacement"
      },
      {
        "id": "singleSuppliersTechnicalReasons"
      }
    ],
    "status": "complete",
    "title": "Telephony Systems Support \u0026 Maintenance and Software Assurance"
  }
}