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Emergency Repairs Services Outside Working Hours

CONNECT HOUSING ASSOCIATION LIMITED

Buyer Contact Info

Buyer Name: CONNECT HOUSING ASSOCIATION LIMITED

Buyer Address: 21 Bond Street, Dewsbury, UKE44, WF13 1AX, United Kingdom

Contact Email: contracting@connecthousing.org.uk

Contact Telephone: 03005000600

Status
active
Procedure
open
Value
200000.0 GBP
Gross: 200000 GBP
Published
29 Jan 2026, 16:09
Deadline
21 Feb 2026, 17:00
Contract Start
n/a
Contract End
n/a
Category
services
CPV
70331000 - Residential property services
Region
n/a
Awarded To
n/a
Official Source
Open Find a Tender

Description

Connect Housing is interested in speaking to repairs and maintenance contractors with relevant capacity and experience, which might be interested in providing an out-of-hours responsive repairs service to its properties across West Yorkshire. The service requirement is for all emergency repairs, not-including gas heating breakdowns, only. In the last 12 months, approximately 550 such repairs have been carried out by the current service provider. Full details of the time, location, trade and other patterns of demand can be provided to interested parties. The requirement is to respond to emergency repair requests, with attendance within a target time of 2 hours, to make safe and carry out urgent works. Referrals are made by a third-party call handling provider. There will be no guarantee of follow-on works or other services. At this stage we envisage a maximum contract term of 2 years in the first instance, commencing 1 April 2026. The service requirement is between 5pm and 9am Monday to Friday, and all day at weekends and bank holidays, with cover also on ad hoc additional days by arrangement

Linked Documents

No linked documents found for this notice.

Opportunity Context

More Information Links

External Link: https://www.connecthousing.org.uk/tenders/

External Link: https://www.find-tender.service.gov.uk/Notice/008183-2026

Link Description: Tender notice on Find a Tender

Lots

Lot 1 Status: active

Lot 1 Value (Gross): GBP 200,000

Lot 1 Contract Start: 2026-04-01T00:00:00+01:00

Lot 1 Contract End: 2028-03-31T23:59:59+01:00

Lot 1 SME Suitable: Yes

Documents

Document Description: Tender notice on Find a Tender

Raw Notice JSON

Expand raw payload
{
  "buyer": {
    "id": "GB-COH-IP17445R",
    "name": "CONNECT HOUSING ASSOCIATION LIMITED"
  },
  "date": "2026-01-29T16:09:56Z",
  "id": "008183-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-061256",
  "parties": [
    {
      "additionalIdentifiers": [
        {
          "id": "PCPJ-6287-MVVL",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Dewsbury",
        "postalCode": "WF13 1AX",
        "region": "UKE44",
        "streetAddress": "21 Bond Street"
      },
      "contactPoint": {
        "email": "contracting@connecthousing.org.uk",
        "telephone": "03005000600"
      },
      "details": {
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          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ],
        "url": "http://www.connecthousing.org.uk"
      },
      "id": "GB-COH-IP17445R",
      "identifier": {
        "id": "IP17445R",
        "scheme": "GB-COH"
      },
      "name": "CONNECT HOUSING ASSOCIATION LIMITED",
      "roles": [
        "buyer"
      ]
    }
  ],
  "tag": [
    "tender"
  ],
  "tender": {
    "aboveThreshold": false,
    "description": "Connect Housing is interested in speaking to repairs and maintenance contractors with relevant capacity and experience, which might be interested in providing an out-of-hours responsive repairs service to its properties across West Yorkshire.\nThe service requirement is for all emergency repairs, not-including gas heating breakdowns, only.\nIn the last 12 months, approximately 550 such repairs have been carried out by the current service provider.  Full details of the time, location, trade and other patterns of demand can be provided to interested parties.\nThe requirement is to respond to emergency repair requests, with attendance within a target time of 2 hours, to make safe and carry out urgent works.  Referrals are made by a third-party call handling provider.  There will be no guarantee of follow-on works or other services.  At this stage we envisage a maximum contract term of 2 years in the first instance, commencing 1 April 2026.\nThe service requirement is between 5pm and 9am Monday to Friday, and all day at weekends and bank holidays, with cover also on ad hoc additional days by arrangement",
    "documents": [
      {
        "documentType": "biddingDocuments",
        "id": "L-1",
        "url": "https://www.connecthousing.org.uk/tenders/"
      },
      {
        "datePublished": "2026-01-29T16:09:56Z",
        "description": "Tender notice on Find a Tender",
        "documentType": "tenderNotice",
        "format": "text/html",
        "id": "008183-2026",
        "noticeType": "UK4",
        "url": "https://www.find-tender.service.gov.uk/Notice/008183-2026"
      }
    ],
    "enquiryPeriod": {
      "endDate": "2026-02-06T17:00:00Z"
    },
    "id": "ocds-h6vhtk-061256",
    "items": [
      {
        "additionalClassifications": [
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            "id": "70331000",
            "scheme": "CPV"
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        ],
        "deliveryAddresses": [
          {
            "country": "GB",
            "countryName": "United Kingdom",
            "region": "UKE4"
          }
        ],
        "id": "1",
        "relatedLot": "1"
      }
    ],
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "awardCriteria": {
          "description": "The award will be based on a balanced price and quality assessment, with quality assessed against alignment with Connect Housing\u0027s Values and service model. Full details available on application."
        },
        "contractPeriod": {
          "endDate": "2028-03-31T23:59:59+01:00",
          "startDate": "2026-04-01T00:00:00+01:00"
        },
        "id": "1",
        "status": "active",
        "suitability": {
          "sme": true,
          "vcse": true
        },
        "value": {
          "amountGross": 200000,
          "currency": "GBP"
        }
      }
    ],
    "mainProcurementCategory": "services",
    "procurementMethod": "open",
    "procurementMethodDetails": "Below threshold - open competition",
    "status": "active",
    "submissionMethodDetails": "https://www.connecthousing.org.uk/tenders/",
    "submissionTerms": {
      "electronicSubmissionPolicy": "allowed"
    },
    "tenderPeriod": {
      "endDate": "2026-02-21T17:00:00Z"
    },
    "title": "Emergency Repairs Services Outside Working Hours",
    "value": {
      "amountGross": 200000,
      "currency": "GBP"
    }
  }
}