Buyer Name: Southend-on-Sea City Council
Buyer Address: Civic Centre, Victoria Avenue, Southend On Sea, Essex, Southend-on-Sea, UKH31, SS2 6FA, United Kingdom
Contact Email: procurementops@southend.gov.uk
Provision of a Care at Home Framework
Buyer Contact Info
Status
complete
complete
Procedure
open
open
Value
9200000.0 GBP
9200000.0 GBP
Published
22 Jan 2026, 18:42
22 Jan 2026, 18:42
Deadline
n/a
n/a
Contract Start
31 Mar 2026, 23:00
31 Mar 2026, 23:00
Contract End
31 Mar 2029, 22:59
31 Mar 2029, 22:59
Category
n/a
n/a
CPV
85000000 - Health and social work services
85000000 - Health and social work services
Region
n/a
n/a
Awarded To
NEMA HOME CARE LIMITED, ASHLEY COMMUNITY CARE SERVICES LIMITED, TRENDS HEALTHCARE LTD, ROYALE CARERS LIMITED, TEEBOLLZ CONSULTING LIMITED, ROSSYCARE LTD, SHARING HEALTHCARE LIMITED, METRO HOMECARE LTD, TOP - NOTCH HEALTHCARE SERVICES LIMITED, HALES GROUP LIMITED, OPTIMALCAREPLUS LIMITED, PALM 2 PALM LTD, DE VERE CARE PARTNERSHIP LTD, ABLECROSS LIMITED t/a Ablecross Care Services, NEW VISION CARE SERVICES LIMITED, CAREPOINT SERVICES LIMITED
NEMA HOME CARE LIMITED, ASHLEY COMMUNITY CARE SERVICES LIMITED, TRENDS HEALTHCARE LTD, ROYALE CARERS LIMITED, TEEBOLLZ CONSULTING LIMITED, ROSSYCARE LTD, SHARING HEALTHCARE LIMITED, METRO HOMECARE LTD, TOP - NOTCH HEALTHCARE SERVICES LIMITED, HALES GROUP LIMITED, OPTIMALCAREPLUS LIMITED, PALM 2 PALM LTD, DE VERE CARE PARTNERSHIP LTD, ABLECROSS LIMITED t/a Ablecross Care Services, NEW VISION CARE SERVICES LIMITED, CAREPOINT SERVICES LIMITED
Official Source
Open Find a Tender
Open Find a Tender
Description
Southend-on-Sea City Council (the 'Council') intends to award a multi-lot framework to provide Care at Home of which is described in the Tender Specification (Section B). Southend City Council defines "Care at Home" as comprising three essential services: 1. Homecare: Personalised assistance provided to individuals in their own homes, including help with daily tasks, personal hygiene, and medication management. 2. Reablement Service: A short-term intervention aimed at helping people regain independence after illness, injury, or hospitalisation. Page 2 to 13 3. Southend Enhanced Discharge: A seamless transition from hospital to home, ensuring continuity of care and support. Estimated contract value of £21,000,000 per annum for a period of 3 years with the option to extend for a further two years. Estimated total contract value : £110,000,000 Southend City Council (SCC) are looking to establish a Care at Home Framework in which any statutory funded organisation can utilise. Lot Information: The framework comprises a total of 7 lots. As per the A1 ITT Document, Framework Award, the maximum number of suppliers to be awarded onto each lot of the framework is as follows: Lot 1: Lead Provider West (1) Lot 2: Lead Provider West Central (1) Lot 3: Lead Provider East Central (1) Lot 4: Locality Providers West (4) Lot 5: Locality Providers West Central (3) Lot 6 Locality Providers East Central (3) Lot 7: Locality Provider East (4) Provisional Award Information: Lead Lots: Lots 1-3 are Lead Provider Lots. As per the ITT 'A single provider cannot be awarded more than 2 lead provider areas (lots)'. Whilst Ashley Community Care Services Limited ranked the highest for all three Lead Provider lots, as per the ITT, 'if a single supplier is successful in all 3 lead provider lots, the successful supplier will be allocated a maximum of 2 neighbouring lead provider lots at the council's discretion in consideration of business demand & need. The 3rd Lead Provider Lot will be allocated to the next supplier with the Most Advantageous Tender'. Ashley Community Care Services Limited has therefore provisionally awarded lead provider Lots 2 (West Central) & 3 (East Central), based on business demand & need, and the next Most Advantageous Tenderer Nema Home Care Limited has been provisionally awarded lead provider Lot 1 (West). Please note as per the ITT, successful Lead Providers will be locality providers for the areas in which they are not a lead provider. Locality Lots: Lots 4-7 are locality lots. A single provider could be awarded a maximum of 1 locality provider lot. 15 providers successfully passed the PSQ & technical stage for all locality lots, however only 14 places were available across the 4 lots. A single provider can only be awarded a maximum of 1 locality lot. The Most Advantageous Tenderer (highest ranked technical bidder) was therefore allocated their preferred lot first. This was followed by the 2nd Most Advantageous Tenderer and so on until all locality provider places were populated. Whilst the Council endeavoured to allocate bidders to their preferred lot this was not guaranteed. The successful providers are outlined within this notice. Please note the award of contract with the preferred bidders will be subject to the following: • Satisfactory conclusion of the voluntary Standstill Period. • Successful completion of the awarded bidders' compliance and certification checks at the PSQ Stage and following the provisional award of contracts to the successful bidders. • Successful completion of Southend-on-Sea City Council's governance to award process
Linked Documents
No linked documents found for this notice.
Opportunity Context
Lots
Lot 1 Status: complete
Lot 2 Status: complete
Lot 3 Status: complete
Lot 4 Status: complete
Lot 5 Status: complete
Lot 6 Status: complete
Lot 7 Status: complete
Awards
Award Title: Lot 1: Lead Provider West
Award Title: Lot 2: Lead Provider West Central
Award Title: Lot 3: Lead Provider East Central
Award Title: Lot 4: Locality Providers West
Award Title: Lot 5: Locality Providers West Central
Award Title: Lot 6: Locality Providers East Central
Award Title: Lot 7: Locality Providers East
Raw Notice JSON
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"description": "Southend-on-Sea City Council (the \u0027Council\u0027) intends to award a multi-lot framework to provide Care at Home of which is described in the Tender Specification (Section B).\nSouthend City Council defines \"Care at Home\" as comprising three essential services:\n1. Homecare: Personalised assistance provided to individuals in their own homes,\nincluding\nhelp with daily tasks, personal hygiene, and medication management.\n2. Reablement Service: A short-term intervention aimed at helping people regain\nindependence after illness, injury, or hospitalisation.\nPage 2 to 13\n3. Southend Enhanced Discharge: A seamless transition from hospital to home, ensuring\ncontinuity of care and support.\nEstimated contract value of \u00a321,000,000 per annum for a period of 3 years with the option\nto extend for a further two years.\nEstimated total contract value : \u00a3110,000,000\nSouthend City Council (SCC) are looking to establish a Care at Home Framework in which any statutory funded organisation can utilise.\nLot Information:\nThe framework comprises a total of 7 lots. \nAs per the A1 ITT Document, Framework Award, the maximum number of suppliers to be awarded onto each lot of the framework is as follows: \nLot 1:\tLead Provider West (1)\nLot 2:\tLead Provider West Central (1)\nLot 3: \tLead Provider East Central (1)\nLot 4:\tLocality Providers West (4)\nLot 5:\tLocality Providers West Central (3)\nLot 6\tLocality Providers East Central (3)\nLot 7:\tLocality Provider East (4)\nProvisional Award Information:\nLead Lots:\nLots 1-3 are Lead Provider Lots. \nAs per the ITT \u0027A single provider cannot be awarded more than 2 lead provider areas (lots)\u0027. \nWhilst Ashley Community Care Services Limited ranked the highest for all three Lead Provider lots, as per the ITT, \u0027if a single supplier is successful in all 3 lead provider lots, the successful supplier will be allocated a maximum of 2 neighbouring lead provider lots at the council\u0027s discretion in consideration of business demand \u0026 need. The 3rd Lead Provider Lot will be allocated to the next supplier with the Most Advantageous Tender\u0027. Ashley Community Care Services Limited has therefore provisionally awarded lead provider Lots 2 (West Central) \u0026 3 (East Central), based on business demand \u0026 need, and the next Most Advantageous Tenderer Nema Home Care Limited has been provisionally awarded lead provider Lot 1 (West).\nPlease note as per the ITT, successful Lead Providers will be locality providers for the areas in which they are not a lead provider. \nLocality Lots:\nLots 4-7 are locality lots.\nA single provider could be awarded a maximum of 1 locality provider lot. \n15 providers successfully passed the PSQ \u0026 technical stage for all locality lots, however only 14 places were available across the 4 lots. A single provider can only be awarded a maximum of 1 locality lot. The Most Advantageous Tenderer (highest ranked technical bidder) was therefore allocated their preferred lot first. This was followed by the 2nd Most Advantageous Tenderer and so on until all locality provider places were populated. Whilst the Council endeavoured to allocate bidders to their preferred lot this was not guaranteed. The successful providers are outlined within this notice.\nPlease note the award of contract with the preferred bidders will be subject to the following:\n\u2022\tSatisfactory conclusion of the voluntary Standstill Period.\n\u2022\tSuccessful completion of the awarded bidders\u0027 compliance and certification checks at the PSQ Stage and following the provisional award of contracts to the successful bidders. \n\u2022\tSuccessful completion of Southend-on-Sea City Council\u0027s governance to award process",
"id": "DN771650",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
},
"lots": [
{
"id": "1",
"status": "complete"
},
{
"id": "2",
"status": "complete"
},
{
"id": "3",
"status": "complete"
},
{
"id": "4",
"status": "complete"
},
{
"id": "5",
"status": "complete"
},
{
"id": "6",
"status": "complete"
},
{
"id": "7",
"status": "complete"
}
],
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"specialRegime": [
"lightTouch"
],
"status": "complete",
"techniques": {
"hasFrameworkAgreement": true
},
"title": "Provision of a Care at Home Framework"
}
}