Buyer Name: Brighton & Hove City Council
Buyer Address: Town Hall, HOVE, BN3 3BQ, England
Contact Name: Procurement Team
Contact Email: procurement@brighton-hove.gov.uk
Buyer Name: Brighton & Hove City Council
Buyer Address: Town Hall, HOVE, BN3 3BQ, England
Contact Name: Procurement Team
Contact Email: procurement@brighton-hove.gov.uk
Currently, customer information exists in multiple unconnected sources to differing levels of data quality. This results in a reduced holistic view of our customers, impairing their ability to provide efficient services and a good customer experience. It also gives a reduced ability to use analytics to determine how best to target services. By undergoing this Digital Program, Brighton and Hove City Council's high-level objectives are to achieve the following: • Services to be available online where possible and are easy to find. • Council information systems to be joined up appropriately to make it easier for customers. • The data and knowledge that the council collects will be used to understand and improve services for customers.
No linked documents found for this notice.
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