Buyer Name: THE OPEN UNIVERSITY
Buyer Address: Walton Hall, Milton Keynes, UKJ12, MK7 6AA, United Kingdom
Contact Email: finance-tenders@open.ac.uk
Buyer Name: THE OPEN UNIVERSITY
Buyer Address: Walton Hall, Milton Keynes, UKJ12, MK7 6AA, United Kingdom
Contact Email: finance-tenders@open.ac.uk
The contract is for the purchase of the subscription to the Ingres database.
No linked documents found for this notice.
Lot 1 Status: complete
Document Description: Not published
Contract Title: Ingres Database Subscription
{
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"items": [
{
"additionalClassifications": [
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"description": "Database software package",
"id": "48611000",
"scheme": "CPV"
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"id": "1",
"relatedLot": "1"
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"mainProcurementCategory": "goods",
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"status": "active",
"suppliers": [
{
"id": "GB-PPON-PMBH-9742-VRTY",
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"buyer": {
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"name": "THE OPEN UNIVERSITY"
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"contracts": [
{
"aboveThreshold": true,
"agreedMetrics": [
{
"description": "Scope:\nAll Incidents relating to Ingres that are logged by The Open University with Actian Support, where the Supplier is providing support.\nMetric:\nFor each such Incident during the Reporting Period:\n1. The severity level, applicable support level and corresponding target initial response time are determined in accordance with the Actian Support Policies.\n2. An Incident is counted as \u201cOn Target\u201d if Actian provides the initial response within the applicable target initial response time defined in the Actian Support Policies.\nTarget:\nAt least 95% of Incidents in each Reporting Period are \u201cOn Target\u201d.\nService hours for KPI 1 are as defined in the Actian Support Policies for the applicable product and support level.",
"id": "1",
"observations": [
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"id": "frequency",
"period": {
"durationInMonths": 12
}
}
],
"title": "KPI 1 \u2013 Compliance with Actian Severity / Response Time Targets"
},
{
"description": "Scope:\nIncidents logged under KPI 1 where Actian identifies an Ingres software defect or security vulnerability.\nMetric:\nThe Open University will track the date on which Actian confirms the defect or vulnerability.\nTarget:\n100% of incidents are logged by the Supplier.",
"id": "2",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 12
}
}
],
"title": "KPI 2 \u2013 Monitoring of Defect Resolution"
},
{
"description": "Scope:\nThe Supplier\u2019s commercial communications in respect of Ingres and the governance of the relationship with The Open University.\nMetric:\na) Advance notice: Percentage of Material Changes (e.g. major lifecycle milestones for Ingres versions in use by The Open University) communicated in writing 12 months before their effective date.\nb) Governance: Number of quarterly service and account review meetings held between the parties in the Reporting Period, compared to the number scheduled in the agreed governance plan.\nTarget:\nAdvance notice: 100% of Material Changes notified at least 12 months in advance.\nGovernance: at least 3 of 4 planned quarterly review meetings held per Reporting Period, with documented minutes and agreed actions.",
"id": "3",
"observations": [
{
"id": "frequency",
"period": {
"durationInMonths": 12
}
}
],
"title": "KPI 3 \u2013 Commercial and governance transparency"
}
],
"awardID": "1",
"dateSigned": "2025-11-29T00:00:00+00:00",
"documents": [
{
"datePublished": "2026-01-21T17:28:34Z",
"description": "Contract details notice on Find a Tender",
"documentType": "contractNotice",
"format": "text/html",
"id": "005522-2026",
"noticeType": "UK7",
"url": "https://www.find-tender.service.gov.uk/Notice/005522-2026"
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"id": "1",
"period": {
"endDate": "2030-11-29T23:59:59+00:00",
"startDate": "2025-11-30T00:00:00+00:00"
},
"status": "active",
"title": "Ingres Database Subscription",
"value": {
"amount": 5638551,
"amountGross": 6766261,
"currency": "GBP"
}
}
],
"date": "2026-01-21T17:28:34Z",
"id": "005522-2026",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-05e445",
"parties": [
{
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "Milton Keynes",
"postalCode": "MK7 6AA",
"region": "UKJ12",
"streetAddress": "Walton Hall"
},
"contactPoint": {
"email": "finance-tenders@open.ac.uk"
},
"details": {
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"id": "publicAuthoritySubCentralGovernment",
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"identifier": {
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"name": "THE OPEN UNIVERSITY",
"roles": [
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},
{
"address": {
"country": "GB",
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "EC4N 6AF",
"region": "UKI31",
"streetAddress": "Cannon Place, 78 Cannon Street"
},
"contactPoint": {
"email": "paul.corio@hcl-software.com"
},
"details": {
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"scale": "large",
"shelteredWorkshop": false,
"vcse": false
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"id": "GB-PPON-PMBH-9742-VRTY",
"identifier": {
"id": "PMBH-9742-VRTY",
"scheme": "GB-PPON"
},
"name": "Actian Europe Limited",
"roles": [
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]
}
],
"tag": [
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"contract"
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"tender": {
"description": "The contract is for the purchase of the subscription to the Ingres database.",
"documents": [
{
"description": "Not published",
"documentType": "conflictOfInterest",
"id": "conflictOfInterest"
}
],
"id": "OUPA10770",
"legalBasis": {
"id": "2023/54",
"scheme": "UKPGA",
"uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
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"lots": [
{
"id": "1",
"status": "complete"
}
],
"procurementMethod": "direct",
"procurementMethodDetails": "Direct award",
"procurementMethodRationale": "Actian is the sole provider of subscription to the Ingres database which is heavily embedded in supporting the Open University\u2019s key custom-built internal systems. \nThis contract award will ensure continuity of service with the existing provider whilst other database options are considered and allow for the potential time for migration to a new solution.",
"procurementMethodRationaleClassifications": [
{
"id": "singleSuppliersTechnicalReasons"
},
{
"id": "additionalRepeatExtensionPartialReplacement"
},
{
"id": "additionalRepeatFurtherFollowingCompetitiveProcedure"
}
],
"status": "complete",
"title": "Ingres Database Subscription/PRO/2025"
}
}