NicheRMS Support and Maintenance

{
  "awards": [
    {
      "aboveThreshold": true,
      "contractPeriod": {
        "endDate": "2031-02-23T23:59:59Z",
        "startDate": "2026-02-24T00:00:00Z"
      },
      "documents": [
        {
          "datePublished": "2026-01-19T09:27:12Z",
          "description": "Transparency notice on Find a Tender",
          "documentType": "awardNotice",
          "format": "text/html",
          "id": "004179-2026",
          "noticeType": "UK5",
          "url": "https://www.find-tender.service.gov.uk/Notice/004179-2026"
        }
      ],
      "id": "1",
      "items": [
        {
          "additionalClassifications": [
            {
              "description": "Software support services",
              "id": "72261000",
              "scheme": "CPV"
            },
            {
              "description": "Software maintenance and repair services",
              "id": "72267000",
              "scheme": "CPV"
            }
          ],
          "deliveryAddresses": [
            {
              "country": "GB",
              "countryName": "United Kingdom",
              "region": "UKK"
            }
          ],
          "id": "1",
          "relatedLot": "1"
        }
      ],
      "mainProcurementCategory": "services",
      "milestones": [
        {
          "dueDate": "2026-01-31T23:59:59Z",
          "id": "1",
          "status": "scheduled",
          "type": "futureSignatureDate"
        }
      ],
      "relatedLots": [
        "1"
      ],
      "status": "pending",
      "suppliers": [
        {
          "id": "GB-COH-05122974",
          "name": "NICHE TECHNOLOGY UK LIMITED"
        }
      ],
      "value": {
        "amountGross": 2763931,
        "currency": "GBP"
      }
    }
  ],
  "buyer": {
    "id": "GB-PPON-PCBG-5572-BPZL",
    "name": "The Police and Crime Commissioner for Avon \u0026 Somerset"
  },
  "date": "2026-01-19T09:27:12Z",
  "id": "004179-2026",
  "initiationType": "tender",
  "language": "en",
  "ocid": "ocds-h6vhtk-060853",
  "parties": [
    {
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Portishead",
        "postalCode": "BS20 8JJ",
        "region": "UKK12",
        "streetAddress": "Valley Road"
      },
      "contactPoint": {
        "email": "nicholas.jenkins@devonandcornwall.pnn.police.uk"
      },
      "details": {
        "classifications": [
          {
            "description": "Public authority - sub-central government",
            "id": "publicAuthoritySubCentralGovernment",
            "scheme": "UK_CA_TYPE"
          }
        ]
      },
      "id": "GB-PPON-PCBG-5572-BPZL",
      "identifier": {
        "id": "PCBG-5572-BPZL",
        "scheme": "GB-PPON"
      },
      "name": "The Police and Crime Commissioner for Avon \u0026 Somerset",
      "roles": [
        "buyer"
      ]
    },
    {
      "additionalIdentifiers": [
        {
          "id": "PTWD-1456-LNVJ",
          "scheme": "GB-PPON"
        }
      ],
      "address": {
        "country": "GB",
        "countryName": "United Kingdom",
        "locality": "Stockton-On-Tees",
        "postalCode": "TS22 5TB",
        "region": "UKC11",
        "streetAddress": "Azets, Wynyard Park House Wynyard Avenue"
      },
      "contactPoint": {
        "email": "proposals@nicherms.com"
      },
      "details": {
        "scale": "sme",
        "url": "http://www.nicherms.com",
        "vcse": false
      },
      "id": "GB-COH-05122974",
      "identifier": {
        "id": "05122974",
        "scheme": "GB-COH"
      },
      "name": "NICHE TECHNOLOGY UK LIMITED",
      "roles": [
        "supplier"
      ]
    }
  ],
  "tag": [
    "award",
    "contract"
  ],
  "tender": {
    "description": "The Contracting Authority has previously procured Police Records Management System (NicheRMS) licences for its policing operations.  NicheRMS provides a fully integrated records management system for the police management of crime incidents, non crime incidents, intelligence, custodial processes, case file preparation and property, including tasking and workflow functionality.\nThe Contracting Authority now needs to renew its NicheRMS Support and Maintenance contract.  The support and maintenance contract is essential for the continued use of NicheRMS as it ensures that it remains functional, secure, and aligned with evolving user needs.",
    "documents": [
      {
        "description": "Not published",
        "documentType": "conflictOfInterest",
        "id": "conflictOfInterest"
      }
    ],
    "id": "1270",
    "legalBasis": {
      "id": "2023/54",
      "scheme": "UKPGA",
      "uri": "https://www.legislation.gov.uk/ukpga/2023/54/contents"
    },
    "lots": [
      {
        "id": "1",
        "status": "complete"
      }
    ],
    "procurementMethod": "direct",
    "procurementMethodDetails": "Direct award",
    "procurementMethodRationale": "The Contracting Authority now needs to renew its NicheRMS Support and Maintenance contract.  Niche Technology UK as the Software Developer owns the intellectual property rights to NicheRMS. \nA direct award is therefore justified under the Procurement Act 2023 Schedule 5, para 5:\nThe following conditions are met in relation to the public contract-\n(a) due to a particular supplier having intellectual property rights or other exclusive rights, only that supplier can supply the goods, services or works required, and\n(b) there are no reasonable alternatives to those goods, services or works.",
    "procurementMethodRationaleClassifications": [
      {
        "id": "singleSuppliersIntellectualPropertyExclusiveRights"
      }
    ],
    "status": "complete",
    "title": "NicheRMS Support and Maintenance"
  }
}