Buyer Name: Ministry of Justice
Buyer Address: 102 Petty France, London, UK, SW1H 9AJ, United Kingdom
Contact Email: Elise.Ballantyne@justice.gov.uk
Buyer Name: Ministry of Justice
Buyer Address: 102 Petty France, London, UK, SW1H 9AJ, United Kingdom
Contact Email: Elise.Ballantyne@justice.gov.uk
The provision of spoken language interpreting including face to face, telephone and video interpreting services. The interpreter in all cases must convert the spoken language from one language to another enabling listeners and speakers to understand each other.
No linked documents found for this notice.
Lot Title: Primary Spoken Interpreting
Lot Description: The Ministry of Justice (MoJ) has entered into contracts for the delivery of Language Services. The contracts are split into 4 Lots, the scope of services includes face to face, telephone and video interpreting services for spoken languages, BSL, visual and tactile communication and quality and assurance of all language services. Additional information: Additional Quality Criteria; Information Security - 3.75% Social Value - 10%
Lot 1 Status: cancelled
Lot 1 Has Options: No
Lot 1 Award Criterion (quality): Mobilisation and Transition
Lot 1 Award Criterion (quality): Booking Service – Development, Implementation and Maintenance
Lot 1 Award Criterion (quality): Delivery of Bookings
Lot 1 Award Criterion (quality): Staff recruitment, retention and performance
Lot 1 Award Criterion (quality): Supplier Telephone Helpdesk
Lot 1 Award Criterion (quality): Complaints and Feedback
Lot 1 Award Criterion (quality): Stakeholder engagement and Continuous Improvement
Lot 1 Award Criterion (quality): Interpreter Recruitment
Lot 1 Award Criterion (quality): Training and Quality Management
Lot 1 Award Criterion (quality): Fraud, Corruption and Bribery
Contract Title: Primary Spoken Interpreting
Award Title: Primary Spoken Interpreting
{
"awards": [
{
"id": "004047-2026-1",
"relatedLots": [
"1"
],
"status": "active",
"suppliers": [
{
"id": "GB-FTS-171644",
"name": "thebigword Group Holdings Limited"
}
],
"title": "Primary Spoken Interpreting"
}
],
"bids": {
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{
"id": "1",
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"value": 3
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]
},
"buyer": {
"id": "GB-FTS-6365",
"name": "Ministry of Justice"
},
"contracts": [
{
"awardID": "004047-2026-1",
"dateSigned": "2025-12-17T00:00:00Z",
"id": "004047-2026-1",
"status": "active",
"title": "Primary Spoken Interpreting",
"value": {
"amount": 208700000,
"currency": "GBP"
}
}
],
"date": "2026-01-16T16:05:43Z",
"id": "004047-2026",
"initiationType": "tender",
"language": "en",
"ocid": "ocds-h6vhtk-04a54f",
"parties": [
{
"address": {
"countryName": "United Kingdom",
"locality": "London",
"postalCode": "SW1H 9AJ",
"region": "UK",
"streetAddress": "102 Petty France"
},
"contactPoint": {
"email": "Elise.Ballantyne@justice.gov.uk"
},
"details": {
"classifications": [
{
"description": "Ministry or any other national or federal authority, including their regional or local subdivisions",
"id": "MINISTRY",
"scheme": "TED_CA_TYPE"
},
{
"description": "General public services",
"id": "01",
"scheme": "COFOG"
}
],
"url": "https://www.gov.uk/government/organisations/ministry-of-justice"
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"id": "GB-FTS-6365",
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{
"address": {
"countryName": "United Kingdom",
"locality": "Leeds",
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"details": {
"scale": "large"
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"identifier": {
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"roles": [
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{
"address": {
"countryName": "United Kingdom",
"locality": "London"
},
"id": "GB-FTS-66",
"identifier": {
"legalName": "The High Court of England and Wales"
},
"name": "The High Court of England and Wales",
"roles": [
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]
}
],
"tag": [
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"tender": {
"classification": {
"description": "Interpretation services",
"id": "79540000",
"scheme": "CPV"
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"coveredBy": [
"GPA"
],
"description": "The provision of spoken language interpreting including face to face, telephone and video interpreting services. The interpreter in all cases must convert the spoken language from one language to another enabling listeners and speakers to understand each other.",
"id": "ocds-h6vhtk-04a54f",
"items": [
{
"additionalClassifications": [
{
"description": "Interpretation services",
"id": "79540000",
"scheme": "CPV"
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"deliveryAddresses": [
{
"region": "UK"
}
],
"id": "1",
"relatedLot": "1"
}
],
"legalBasis": {
"id": "32014L0024",
"scheme": "CELEX"
},
"lots": [
{
"awardCriteria": {
"criteria": [
{
"description": "7.5%",
"name": "Mobilisation and Transition",
"type": "quality"
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{
"description": "15%",
"name": "Booking Service \u2013 Development, Implementation and Maintenance\u202f",
"type": "quality"
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{
"description": "15%",
"name": "Delivery of Bookings",
"type": "quality"
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{
"description": "3.75%",
"name": "Staff recruitment, retention and performance",
"type": "quality"
},
{
"description": "7.5%",
"name": "Supplier Telephone Helpdesk",
"type": "quality"
},
{
"description": "7.5%",
"name": "Complaints and Feedback",
"type": "quality"
},
{
"description": "3.75%",
"name": "Stakeholder engagement and Continuous Improvement",
"type": "quality"
},
{
"description": "15%",
"name": "Interpreter Recruitment",
"type": "quality"
},
{
"description": "7.5%",
"name": "Training and Quality Management",
"type": "quality"
},
{
"description": "3.75%",
"name": "Fraud, Corruption and Bribery",
"type": "quality"
},
{
"description": "Price Per Quality Point",
"type": "price"
}
]
},
"description": "The Ministry of Justice (MoJ) has entered into contracts for the delivery of Language Services. The contracts are split into 4 Lots, the scope of services includes face to face, telephone and video interpreting services\u00a0for spoken languages, BSL, visual and tactile communication and quality and assurance of all language services. Additional information: Additional Quality Criteria;\nInformation Security - 3.75%\nSocial Value - 10%",
"hasOptions": false,
"id": "1",
"status": "cancelled",
"title": "Primary Spoken Interpreting"
}
],
"mainProcurementCategory": "services",
"procurementMethod": "open",
"procurementMethodDetails": "Open procedure",
"status": "complete",
"title": "Language Services Lot 1"
}
}